Shopping Mall - Publications - Faculty & Research

November 2016
Case

ShotSpotter

SST, Inc. offered a subscription-based gunfire detection service, ShotSpotter Flex, to cities across the United States in addition to a few abroad. Over its 20-year history, SST had mostly honed a reliable business-to-government sales model, and the company had been... View Details

Keywords: ShotSpotter; SST; Internet Of Things; IoT; Smart Cities; Public Entrepreneurship; Enterprise Sales; Scaling And Growth; Government; Public Sector; Innovation; Ralph Clark; Entrepreneurship; Sales; Innovation and Invention; Public Administration Industry; California; United States

Citation

Educators

Purchase

04 Nov 2011
Working Paper Summaries

Multi-Sided Platforms

Keywords: by Andrei Hagiu & Julian Wright

February 2020
Case

Rotoplas: Bringing More and Better Water

By: John D. Macomber and Carla Larangeira

Private companies were being turned to for potable water in the world’s megacities due to impacts of climate change including droughts and flooding. Mexico City had endured several water-related crises, with its population suffering from floods, droughts, water... View Details

Keywords: Water Supply; Water Management; Finance; Infrastructure; Urban Development; Business and Government Relations; Latin America; Mexico

Citation

Educators

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10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

productivity would improve—especially as the bricks-and-clicks retail model worked in an increasingly coordinated manner to offer the consumer a seamless shopping experience. The Internet Threat While recent retail sales figures seem to... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

21 Aug 2013
Research & Ideas

What Went Wrong at J.C. Penney?

you look at J.C. Penney over the long term, it seems to me that they have lost their identity. With more than 1,000 stores and great locations in malls across the country, it used to be the department store for middle-income families,... View Details

Keywords: by Jim Aisner; Retail

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

Debates on urban sprawl and so-called new urbanism are the rage among developers and academics. Grayfield debates concern what to do with all of those old shopping malls and parking lots in infill locations.... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

increase during the pandemic. During the pandemic, Amazon hired as many new workers as all other Standard and Poor’s 500 companies combined. Online retailer Wayfair also prospered. Where the axe fell On the other hand, shopping View Details

Keywords: by Lane Lambert

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men and women, View Details

Keywords: by Sean Silverthorne; Technology

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of... View Details

Keywords: by Julia Hanna

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

is going to feel it in some way. It’s changed the shopping experience. We don’t interact with humans anymore. Shopping malls are empty because we’re all View Details

Keywords: by Dina Gerdeman

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

the imposed closure of most of the stores and shopping malls who had to quickly reroute their business toward e-commerce and direct delivery of products to customers’ homes. This shift heavily impacted... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening new storefronts and transforming the shopping experience. Senior Lecturer Jill Avery and... View Details

Keywords: by Jen McFarland Flint; Retail

02 Mar 2015
Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

of shopping malls across the country; Amazon's aggressive expansion of its Prime service; and tough times ahead even for venerable retailer Walmart. In short, retail is at an inflection point, even though... View Details

Keywords: by Sean Silverthorne; Retail

19 Apr 2004
Research & Ideas

Ground-Floor Opportunities for Retail in India

goods would grow from 2 percent to 20 percent of the consumer market over the next five years. From a sector perspective, mall specialty stores that sell goods such as toys or watches should do well, said Biyani. Moderator Rangan wondered... View Details

Keywords: by Julia Hanna; Consumer Products; Retail

19 Oct 2009
Research & Ideas

Why Are Web Sites So Confusing?

the most popular items (e.g., bread, milk) in the furthest possible place from the entrance; that shopping malls seem designed to make sure you get lost at every single visit; and that popular magazines... View Details

Keywords: by Andrei Hagiu & Bruno Jullien

24 Apr 2018
First Look

First Look at New Research and Ideas, April 24, 2018

An Application to Shopping Mall Sales By: Chung, Doug J., Kyoungwon Seo, and Reo Song Abstract—We propose a Bayesian model of post-entry outcomes. Endogenous firm entries are modeled as a discrete game of... View Details

Keywords: Sean Silverthorne

25 Mar 2014
First Look

First Look: March 25

Co. Ltd. Founded in 1986, Red Star had become the leading department store in China for furniture and home equipment products (bathroom, lamps, textiles complements, etc.). The business model of Red Star was to provide adequate space for vendors (that rented the space)... View Details

Keywords: Sean Silverthorne

12 Mar 2007
Research & Ideas

The New Real Estate

witnessed this firsthand as I trudged through Beijing developments last summer and saw some of the 142 new facilities being built for the 2008 Olympics. Another sign of emerging growth: India has at least 150 new real estate funds. Gurgon and Noida outside of Delhi... View Details

Keywords: by Arthur I. Segel; Construction; Real Estate

18 Sep 2007
First Look

First Look: September 18, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808045 Retail Shopping in 2007: The Net versus the Mall Harvard Business School Note 707-566 Provides an overview of the retail sector within... View Details

Keywords: Martha Lagace

05 Feb 2008
First Look

First Look: February 5, 2008

examine the effect of anticipatory regret on consumers' purchases at a shopping mall and during Thanksgiving. The results indicate that anticipating long-term regret leads consumers to buy pleasurable... View Details