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Publications

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  • All HBS Web  (4,375)
    • People  (11)
    • News  (889)
    • Research  (2,788)
    • Events  (5)
    • Multimedia  (11)
  • Faculty Publications  (1,695)

Show Results For

  • All HBS Web  (4,375)
    • People  (11)
    • News  (889)
    • Research  (2,788)
    • Events  (5)
    • Multimedia  (11)
  • Faculty Publications  (1,695)
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  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies View Details
Keywords: Susan Young
  • 24 May 2011
  • News

Marketing the Public Library

Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 07 Nov 2014
  • News

Taylor Swift and the Economics of Music as a Service

  • 01 Sep 2008
  • News

Kenny Appointed Chief Marketing Officer

Brian Kenny, who has nearly twenty years of experience in marketing and communications at universities and firms such as Monitor, Genuity, and Arthur D. Little, has been named chief marketing and... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • 31 Jan 2016
  • News

McDonald’s reaps the benefit of all day breakfasts and table service

  • 01 Jun 2009
  • News

The Maestro and the Market

learn about marketing from a business owner who says he doesn’t care whether or not customers like his product? HBS assistant professor Michael Norton’s interest in what motivates seemingly irrational consumer behavior has found a perfect... View Details
Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 19 Aug 2010
  • News

Marketing Analysis Tools for Managers

Keywords: Educational Services; Educational Services
  • 10 Dec 2014
  • News

Making Sense of Uber’s $40 Billion Valuation

Keywords: valuation; livery services; disruptive innovation; financial markets; Transit and Ground Passenger Transportation; Transportation
  • 24 Apr 2018
  • News

Does Original Content Help Streaming Services Attract More Subscribers?

  • 17 Jun 2010
  • News

The Most Emerging of Emerging Markets

Keywords: Professor Tarun Khanna; Corporate Services; Corporate Services; Corporate Services
  • 01 Sep 2008
  • News

Is Market Capitalism Headed for Trouble?

In June, Professor Joe Bower (with fellow HBS professors Dutch Leonard, David Moss, and Lynn Paine) led an HBS faculty colloquium on “The Future of Market Capitalism.” The Bulletin spoke with Bower shortly after the event. BOWER: On the... View Details
Keywords: Garry Emmons; Educational Services; Educational Services; Educational Services; Educational Services
  • 17 Aug 2022
  • News

To Serve and Protect the Markets

Every day, in her role as the director of the Atlanta Regional Office of the Securities and Exchange Commission (SEC), Nekia Hackworth Jones (MBA 2003) stands in the breach between the $100 trillion in securities traded on U.S. equity View Details
Keywords: Margie Kelley
  • 01 Dec 2010
  • News

Money and Markets Dominate New Course Offerings

the Financial Crisis is for those who plan to work in the financial services industry, since it is dominated by a variety of intermediaries that channel savings and investments. Globalization and Emerging View Details
Keywords: curriculum
  • 07 Mar 2019
  • News

Smart Marketing Brings Rapid Growth to Latino Brands

David Benitez (OPM 46, 2014) is founder and president of Intelligent Mexican Marketing (IMM Latino), a company that provides a brand-building platform in the United States' Hispanic market by being the... View Details
  • 01 Dec 2015
  • News

Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?

Ishan Sachdev (MBA 2013) Since 2009, more than 80 mobile money services have popped up in emerging markets to offer financial services to the millions of people who have a cell... View Details
Keywords: Erin Peterson
  • 07 Sep 2014
  • News

An MBA That Served up a Big Slice of the Snack Market

Keywords: Panera; Au Bon Pain; Food Services and Drinking Places; Food Services and Drinking Places
  • 17 Mar 2014
  • News

Dropbox VP Explores Potential Indian Parters

Keywords: Dropbox; telecom; deveping markets; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • 01 Jun 2023
  • News

In Full Flower

At Bloom & Wild, delivering a joyful experience that fits through a letter-box door slot (Courtesy of Bloom & Wild Group) When Aron Gelbard (MBA 2009) cofounded London-based Bloom & Wild in 2013, he did so with a specific goal: to make sending (and receiving) flowers... View Details
Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services
  • 01 Apr 2002
  • News

Pamela Thomas Graham on September 11

than three months into her tenure at the business news network — turned her attention to determining what services and coverage CNBC could provide at a time when the U.S. stock markets were closed. On the... View Details
Keywords: terrorism; leadership; television; news; stock market; decision making; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Dec 2000
  • News

Opening Doors: Inside the World of Museum Management

be quite so literal, museums across the country are working hard to shed their stodgy images and appeal to a broader spectrum of visitors with blockbuster exhibitions, well-stocked gift shops, remodeled cafés, and, in some cases, even singles happy hours. Extensive... View Details
Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
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