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  • All HBS Web  (4,736)
    • People  (20)
    • News  (672)
    • Research  (3,275)
    • Events  (11)
    • Multimedia  (17)
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  • June 2001
  • Exercise

Strategic Human Resource Management Applications Exercise

By: Michael Beer
Overview of a method for diagnosing and developing an organization's capability to achieve its goals and implement its strategy, with exercises for application. A rewritten version of an earlier exercise. View Details
Keywords: Competency and Skills; Goals and Objectives; Management Practices and Processes; Organizational Design; Strategy
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Beer, Michael. "Strategic Human Resource Management Applications Exercise." Harvard Business School Exercise 401-044, June 2001.
  • October 2005 (Revised October 2006)
  • Supplement

Infosys (B): Strategic Human Resource Management

By: Thomas J. DeLong and Jaya Tandon
Keywords: Human Resources; Information Technology Industry
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DeLong, Thomas J., and Jaya Tandon. "Infosys (B): Strategic Human Resource Management." Harvard Business School Supplement 406-011, October 2005. (Revised October 2006.)
  • Article

Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources

By: Leonard A. Schlesinger and Christopher L. Hart
The still evolving discipline of total quality management (TQM) has left many human resource professionals confused about their role. The authors believe that the HR function personnel should spearhead company quality efforts, as well as assess the performance of their... View Details
Keywords: Quality; Management Practices and Processes; Human Resources
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Schlesinger, Leonard A., and Christopher L. Hart. "Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources." Human Resource Management 30, no. 4 (Winter 1991): 433–454.
  • December 2011 (Revised May 2014)
  • Case

ReSource Pro

By: Lynda M. Applegate, William R. Kerr, Elisabeth Koll and David Lane
Matt Bruno, founder and general manager of ReSource Pro, left his job working for a New York City-based insurance program shortly after the World Trade Center bombing and arrived in China. Initially he planned to teach English, but soon the entrepreneurial spirit of... View Details
Keywords: Geographic Location; Talent and Talent Management; Corporate Entrepreneurship; Cross-Cultural and Cross-Border Issues; Insurance Industry; Service Industry; China
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Applegate, Lynda M., William R. Kerr, Elisabeth Koll, and David Lane. "ReSource Pro." Harvard Business School Case 812-031, December 2011. (Revised May 2014.)
  • July 1995 (Revised April 1999)
  • Case

Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling

By: Michael Beer and Pamela J. Maus
This case presents an assessment of the strategic human resource management (SHRM) profiling process implemented at Becton Dickinson. It explores the questions the assessment raised about the viability of the process and what aspects might be changed if the process is... View Details
Keywords: Change Management; Human Resources; Management Practices and Processes; Strategic Planning; Health Industry
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Beer, Michael, and Pamela J. Maus. "Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling." Harvard Business School Case 496-007, July 1995. (Revised April 1999.)
  • November 2006 (Revised August 2008)
  • Supplement

China Resources Corporation (B): China Resources Microelectronics

By: Dennis Campbell and David Lane
Supplements the (A) case. Late in October 2006, China Resources (Holdings) Co., Ltd. (CRC) CEO Charlie Song Lin, CFO Jiang Wel, and Information Center GM Derek Cheng were traveling from Hong Kong to Wuxi, China to attend the first ever meeting of China Resources... View Details
Keywords: Accounting; Business Conglomerates; Profit; Governance Controls; Management Systems; Business Strategy; China
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Campbell, Dennis, and David Lane. "China Resources Corporation (B): China Resources Microelectronics." Harvard Business School Supplement 107-015, November 2006. (Revised August 2008.)
  • May 2006
  • Teaching Note

Infosys (A): Strategic Human Resource Management (TN)

By: Thomas J. DeLong and George Lambros Karris
Keywords: Human Resources; Information Technology Industry
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DeLong, Thomas J., and George Lambros Karris. "Infosys (A): Strategic Human Resource Management (TN)." Harvard Business School Teaching Note 406-105, May 2006.
  • April 2013 (Revised October 2013)
  • Case

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin, Alison Berkley Wagonfeld and Liz Kind
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details
Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources
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Garvin, David A., Alison Berkley Wagonfeld, and Liz Kind. "Google's Project Oxygen: Do Managers Matter?" Harvard Business School Case 313-110, April 2013. (Revised October 2013.)
  • Research Summary

Entrepreneurial Resources

Mounting evidence suggests that ventures’ early relationships are critical for their success by helping overcome initial resource constraints, improve internal operations, and gain access to diverse audiences such as potential investors, the media, and customers.... View Details

  • November 1994
  • Case

Aracruz Celulose S.A.: Managing a Renewable Resource

By: Ray A. Goldberg
Keywords: Environmental Sustainability
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Goldberg, Ray A. "Aracruz Celulose S.A.: Managing a Renewable Resource." Harvard Business School Case 595-047, November 1994.
  • July 2013
  • Teaching Note

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details
Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources
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Garvin, David A. "Google's Project Oxygen: Do Managers Matter?" Harvard Business School Teaching Note 314-016, July 2013.
  • Fast Answer

Managing Service Operations: Research resources for new service design

Where can I begin begin my research for the new service design exercise? The following are highly selected resources for MSO New Service Design exercise. Please contact Baker Library Service Desk for your project specific research... View Details
  • 2019
  • Chapter

Resource Allocation Theory

By: Joseph L. Bower
This article considers the process of resource allocation, whereby an organization determines how best to apportion its factors of production between the various productive activities in which it wishes to engage. It is suggested that none of the academic approaches to... View Details
Keywords: Resource Allocation
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Bower, Joseph L. "Resource Allocation Theory." In The Palgrave Encyclopedia of Strategic Management. Continuously updated edition, edited by Mie Augier and David J. Teece. Palgrave Macmillan, 2017. Electronic. (Pre-published, July 2016.)
  • 1995
  • Chapter

Strategic Change: A New Dimension of Human Resource Management

By: R. A. Eisenstat, M. Beer and R. Biggadike
Keywords: Human Resources; Strategy; Organizational Change and Adaptation
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Eisenstat, R. A., M. Beer, and R. Biggadike. "Strategic Change: A New Dimension of Human Resource Management." In Handbook of Human Resource Management, edited by G. Ferris. Cambridge: Blackwell Publishers, 1995.
  • Article

Influences on Human Resource Management Practices in Multinational Corporations

By: P. Rosenzweig and N. Nohria
Keywords: Management; Practice; Global Range
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Rosenzweig, P., and N. Nohria. "Influences on Human Resource Management Practices in Multinational Corporations." Journal of International Business Studies 25, no. 2 (Second Quarter 1994): 229–252.
  • 01 Jan 1983
  • Conference Presentation

Frontiers for Strategic Human Resource Planning and Management

By: R. M. Kanter
Keywords: Planning; Management; Human Resources; Strategy
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Kanter, R. M. "Frontiers for Strategic Human Resource Planning and Management." Paper presented at the Conference on Strategic Management of Human Resources, University of Michigan, January 01, 1983. (Reprinted in Human Resource Management, vol. 22 (spring/summer 1983), pp. 9-21.)
  • December 2013
  • Article

How Google Sold Its Engineers on Management

By: David A. Garvin
High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
Keywords: Organizational Behavior; Human Resource Management; Managing Change; Organizational Change; Analytics; Management; Leadership; Human Resources; Talent and Talent Management
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Garvin, David A. "How Google Sold Its Engineers on Management." R1312D. Harvard Business Review 91, no. 12 (December 2013): 74–82.
  • 12 Mar 2008
  • Working Paper Summaries

Allocating Marketing Resources

Keywords: by Sunil Gupta & Thomas J. Steenburgh
  • March 2023 (Revised December 2023)
  • Background Note

Economic Analysis: The Hidden Costs of Layoffs and Managing Staff Reductions

By: Sandra J. Sucher, Marilyn Morgan Westner and Christopher Diak
Globally, over the past fifty years, more companies have used layoffs to cut costs during periods of decreased demand or economic downturns. But layoffs have far-reaching consequences, generate hidden costs, and harm the company in myriad ways. This note reviews ways... View Details
Keywords: Human Resource Management; Layoffs; Furloughs; Human Resources; Management Practices and Processes; Employee Relationship Management; Resignation and Termination; Compensation and Benefits; United States
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Sucher, Sandra J., Marilyn Morgan Westner, and Christopher Diak. "Economic Analysis: The Hidden Costs of Layoffs and Managing Staff Reductions." Harvard Business School Background Note 323-073, March 2023. (Revised December 2023.)
  • February 1997 (Revised June 1999)
  • Background Note

Committed and Flexible Resources

By: Robert S. Kaplan
Stresses the difference between costs committed in advance of knowing actual demand (committed costs) and cost incurred proportional to demand. Committed costs appear fixed since their supply is independent of the amount actually used. Flexible resources are supplied... View Details
Keywords: Cost
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Kaplan, Robert S. "Committed and Flexible Resources." Harvard Business School Background Note 197-078, February 1997. (Revised June 1999.)
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