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  • All HBS Web  (255)
    • News  (59)
    • Research  (160)
    • Multimedia  (1)
  • Faculty Publications  (62)

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  • All HBS Web  (255)
    • News  (59)
    • Research  (160)
    • Multimedia  (1)
  • Faculty Publications  (62)
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  • March 1999 (Revised February 2000)
  • Case

Ken Hakuta: AllHerb.com

By: Teresa M. Amabile and Nicole Tempest
Ken Hakuta had been an entrepreneur all his life. Having started a number of consumer-oriented ventures, he became well-known as "Dr. Fad," the initiator of the "Wacky Wallwalker" toy craze in the 1980s. Wishing to strike out in an exciting new direction in 1998, he... View Details
Keywords: Business Startups; Entrepreneurship; Health; Information Publishing; Leadership Style; Problems and Challenges; Web Sites
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Amabile, Teresa M., and Nicole Tempest. "Ken Hakuta: AllHerb.com." Harvard Business School Case 899-250, March 1999. (Revised February 2000.)
  • June 2018
  • Supplement

Knowledge Sharing at REMA 1000 (B)

By: Tatiana Sandino and Olivia Hull
Supplement to HBS No. 118-007, "Knowledge Sharing at REMA 1000 (A)." Chief Human Resources Officer Tore Høylie was proud of REMA 1000 (REMA)’s strong employee engagement with Workplace, Facebook’s corporate social media platform; however, some users complained that the... View Details
Keywords: Social Network; Enterprise Social Media; Facebook; Workplace; Social and Collaborative Networks; Communication Technology; Problems and Challenges; Social Media; Retail Industry; Norway
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Sandino, Tatiana, and Olivia Hull. "Knowledge Sharing at REMA 1000 (B)." Harvard Business School Supplement 118-072, June 2018.
  • April 1979 (Revised April 1981)
  • Case

Chaircraft Corp. (B)

Discusses the purchase and installation of automated cutting equipment in a medium-sized furniture factory. The equipment has so far failed to cut costs as expected and the management is attempting to discover what the problems are and what can be done to remedy them. View Details
Keywords: Production; Cost Management; Consumer Products Industry
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Bourdon, Clinton C., and Margaret B.W. Graham. "Chaircraft Corp. (B)." Harvard Business School Case 679-094, April 1979. (Revised April 1981.)
  • 2010
  • Working Paper

Agency Revisited

By: Ramon Casadesus-Masanell and Daniel F. Spulber
The article presents a comprehensive overview of the principal-agent model that emphasizes the role of trust in the agency relationship. The analysis demonstrates that the legal remedy for breach of duty can result in a full-information efficient outcome eliminating... View Details
Keywords: Ethics; Contracts; Agency Theory; Mathematical Methods; Behavior; Trust
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Casadesus-Masanell, Ramon, and Daniel F. Spulber. "Agency Revisited." Harvard Business School Working Paper, No. 10-082, March 2010.
  • October 1993 (Revised January 1994)
  • Supplement

Japan (A), Supplement

By: Bruce R. Scott
In an economy marked by severe inflation, a balance of payments problem, and large investment needs for modernization, the Minister of Finance has been asked to design a remedial program that cannot include borrowing abroad. He does so, and the case describes the... View Details
Keywords: Design; Developing Countries and Economies; Inflation and Deflation; Borrowing and Debt; Policy; Outcome or Result; Problems and Challenges; Programs
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Scott, Bruce R. "Japan (A), Supplement." Harvard Business School Supplement 394-066, October 1993. (Revised January 1994.)
  • April 2021
  • Case

JPMorgan Chase's Path Forward

By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris
In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader... View Details
Keywords: Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago
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Bower, Joseph L., Nien-hê Hsieh, and Michael Norris. "JPMorgan Chase's Path Forward." Harvard Business School Case 921-301, April 2021.
  • October 2013 (Revised May 2016)
  • Case

Ilva Steel Taranto: Providing and Polluting (A)

By: Lena G. Goldberg, Vincent Dessain, Ottavia Pesce and Karol Misztal
Nearly 27,000 people depended on Ilva Steel Taranto, the largest steel-making plant in Europe, for their livelihoods, but the plant's pollution fouled the environment and increased the incidence of tumors, respiratory illnesses, and deaths. In July 2012, faced with a... View Details
Keywords: Safety; Pollutants; Business Exit or Shutdown; Health; Decision Making; Steel Industry; Europe
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Goldberg, Lena G., Vincent Dessain, Ottavia Pesce, and Karol Misztal. "Ilva Steel Taranto: Providing and Polluting (A)." Harvard Business School Case 314-045, October 2013. (Revised May 2016.)
  • 21 Sep 2016
  • Working Paper Summaries

Android and Competition Law: Exploring and Assessing Google's Practices in Mobile

Keywords: by Benjamin Edelman and Damien Geradin; Telecommunications
  • July 2000 (Revised August 2000)
  • Case

AllHerb.com: Evolution of an E-tailer

By: Teresa M. Amabile and Christina L. Darwall
Serial entrepreneur Ken Hakuta, in the second year of his latest venture, reconsiders his original strategy of maintaining an independent, self-funded, self-led company. His Internet herbal remedy company, AllHerb.com, has already enjoyed considerable success with its... View Details
Keywords: Entrepreneurship; Corporate Entrepreneurship; Technological Innovation; Business or Company Management; Goals and Objectives; Strategic Planning; Strategy; Competitive Strategy; Medical Devices and Supplies Industry; Web Services Industry
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Amabile, Teresa M., and Christina L. Darwall. "AllHerb.com: Evolution of an E-tailer." Harvard Business School Case 801-099, July 2000. (Revised August 2000.)
  • November 2014 (Revised May 2017)
  • Teaching Note

Fresno's Social Impact Bond for Asthma

By: John A. Quelch
The case desccribes a social impact bond (SIB) to fund home-based remediation programs designed to reduce asthma attacks among Fresno residents (especially children) and thereby save on health care costs (ambulance callouts, emergency room visits etc.). The case... View Details
Keywords: Programs; Social Issues; Investment Return; Health Care and Treatment; Health Industry; California
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Quelch, John A. "Fresno's Social Impact Bond for Asthma." Harvard Business School Teaching Note 515-031, November 2014. (Revised May 2017.)
  • Article

Why Compliance Programs Fail: And How to Fix Them

By: Hui Chen and Eugene Soltes
Firms spend millions of dollars annually on whistle-blower hotlines, training, and other efforts to ensure adherence to laws, regulations, and company policies. Yet malfeasance remains entrenched in the corporate world. Why? Too many firms treat compliance as a... View Details
Keywords: Governance Compliance; Programs; Employees; Training; Performance Effectiveness; Measurement and Metrics
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Chen, Hui, and Eugene Soltes. "Why Compliance Programs Fail: And How to Fix Them." Harvard Business Review 96, no. 2 (March–April 2018): 116–125.
  • August 2022
  • Article

The U.S. Approach to Antitrust Policy in Technology Markets

By: Shane Greenstein
This report illustrates the strengths and weaknesses of the U.S. approach to antitrust policy by drawing lessons from three cases: United States v. AT&T, United States v. Microsoft, and United States v. Google. The cases against AT&T and Microsoft are historical cases,... View Details
Keywords: Antitrust; Lawsuits and Litigation; Information Technology; Competition
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Greenstein, Shane. "The U.S. Approach to Antitrust Policy in Technology Markets." AEI Digital Platforms and American Life Project (August 2022).
  • 13 Apr 2015
  • Working Paper Summaries

Implied Materiality and Material Disclosures of Credit Ratings

Keywords: by Robert G. Eccles & Tim Youmans; Financial Services; Accounting
  • November 2021 (Revised January 2024)
  • Case

The Global Great Depression, 1929-1939

By: Alberto Cavallo, Sophus A. Reinert and Federica Gabrieli
The Great Depression was, by far, the worst economic contraction of the twentieth century, and some of the most important ideas about both fiscal and monetary policy in the second half of the century were developed in response to it. The economic collapse, which... View Details
Keywords: Great Depression; Economic Conditions; Unemployment; Homelessness; Financial Crisis; History; Economy; Policy; Poverty; Social Issues; Economic Slowdown and Stagnation
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Cavallo, Alberto, Sophus A. Reinert, and Federica Gabrieli. "The Global Great Depression, 1929-1939." Harvard Business School Case 722-034, November 2021. (Revised January 2024.)
  • 2017
  • Chapter

Toward Transparent Reporting of Psychological Science

By: Etienne P. LeBel and Leslie K. John
In this chapter we make a case for increased transparency of the methods used to obtain research findings. Although comprehensive reporting facilitates accurate assessment of a paper’s claims, the current reporting norm is secrecy, not openness. We begin by putting... View Details
Keywords: Research; Problems and Challenges
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LeBel, Etienne P., and Leslie K. John. "Toward Transparent Reporting of Psychological Science." In Psychological Science under Scrutiny: Recent Challenges and Proposed Solutions, edited by S.O. Lilienfeld and I.D. Waldman. New York: John Wiley & Sons, 2017.
  • February 2010 (Revised June 2014)
  • Supplement

CityCenter (C): Turmoil and Choices

By: John D. Macomber
"CityCenter (C)" follows the (A) and (B) cases chronologically. The (C) case explores the decisions facing MGM MIRAGE following a lawsuit by partner Dubai World and suspension of Dubai World's cash contributions to the project in early 2009. Issues include the... View Details
Keywords: Lawsuits and Litigation; Private Equity; Games, Gaming, and Gambling; Decisions; Partners and Partnerships; Conflict and Resolution; Entertainment and Recreation Industry; Nevada
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Macomber, John D. "CityCenter (C): Turmoil and Choices." Harvard Business School Supplement 210-066, February 2010. (Revised June 2014.)
  • January 2013 (Revised October 2014)
  • Case

Barclays and the LIBOR Scandal

By: Clayton S. Rose and Aldo Sesia
In June of 2012, Barclays plc admitted that it had manipulated LIBOR—a benchmark interest rate that was fundamental to the operation of international financial markets and that was the basis for trillions of dollars of financial transactions. Between 2005 and 2009... View Details
Keywords: Financial Systems; Financial Services; Corruption; Regulation; General Management; Management; Leadership; Economic Systems; Crime and Corruption; Ethics; Culture; Banking Industry; Financial Services Industry; United Kingdom
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Rose, Clayton S., and Aldo Sesia. "Barclays and the LIBOR Scandal." Harvard Business School Case 313-075, January 2013. (Revised October 2014.)
  • Article

The Ecosystem of Shared Value

By: Mark R. Kramer and Marc W. Pfitzer
Governments, NGOs, companies, and community members must all be involved in programs to create shared value, yet they work more often in opposition than in alignment. A movement known as collective impact has facilitated successful collaborations in the social sector,... View Details
Keywords: Social Entrepreneurship; Cooperation
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Kramer, Mark R., and Marc W. Pfitzer. "The Ecosystem of Shared Value." Harvard Business Review 94, no. 10 (October 2016): 80–89.
  • August 2022
  • Supplement

Atlanta Ransomware Attack (B)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
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Goldenberg, Amit, and Julian Zlatev. "Atlanta Ransomware Attack (B)." Harvard Business School Supplement 923-010, August 2022.
  • 2020
  • Book

Le Manifeste travail: Démocratiser, démarchandiser, dépolluer [The Working Manifesto: Democratize, Decommodify, Decarbonize]

By: Isabelle Ferreras, Julie Battilana and Dominique Méda
Authored at the height of the 2020 coronavirus pandemic, this book is the result of an international collaboration between twelve female academics who apply their expertise to offer a blueprint for a more resilient, dignified, and sustainable society. The extension of... View Details
Keywords: Society; Economics; Labor; Environmental Sustainability; Social Issues; Ethics
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Ferreras, Isabelle, Julie Battilana, and Dominique Méda, eds. Le Manifeste travail: Démocratiser, démarchandiser, dépolluer [The Working Manifesto: Democratize, Decommodify, Decarbonize]. Paris: Éditions du Seuil, 2020, French ed. (English edition is forthcoming in 2022 by University of Chicago Press.)
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