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  • January 2024
  • Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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  • December 2023
  • Teaching Note

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details
Keywords: Health Care and Treatment; Employee Relationship Management; Knowledge Dissemination; Knowledge Management; Management Practices and Processes; Organizational Design; Organizational Structure; Groups and Teams; Learning; Health Industry; Netherlands
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  • 2025
  • Working Paper

Healthcare Provider Bankruptcies

By: Samuel Antill, Ashvin Gandhi, Jessica Bai and Adrienne Sabety
Healthcare firms are filing for Chapter 11 bankruptcy at record rates. We find that bankruptcies increase healthcare staff turnover, worsen care, and harm patients. Using a difference-in-differences design, we estimate that a bankruptcy filing immediately increases... View Details
Keywords: Insolvency and Bankruptcy; Health Care and Treatment; Outcome or Result; Retention; Health Industry
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  • 07 Apr 2022
  • HBS Seminar

Hummy Song, Wharton

  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

lockdown. When workers stayed silent due to feeling unsafe or undervalued, disaster struck: Consider the spectacular implosion of New York Governor Andrew Cuomo’s administration after it came to light that people were concealing the number of View Details
Keywords: by Kara Baskin
  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

proper return-on-investment analysis can it understand the extent of the caregiving challenges facing their workforce,” Fuller warns. How COVID-19 changed the caregiving landscape For years, caregiving wasn’t discussed on the job. Taking a child to the doctor or... View Details
Keywords: by Kara Baskin
  • 14 Sep 2023
  • Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

themselves to work, are more likely to be supervisors, and are more likely to earn higher wages than the daughters of mothers who stayed at home full time. The effects remained, even after controlling for parents’ education and type of... View Details
Keywords: by Kara Baskin
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • Web

Health Care - Faculty & Research

patient-distance-to-facility instrument, we document that bankruptcies harm patients through increases in hospitalizations, physical restraints, and bedsores. Finally, we employ a randomized survey experiment of nursing View Details
  • Web

Systems Integration - Institute For Strategy And Competitiveness

scheduling system. They also provided CHOP care for all children in the region at all times of the day, night and weekends through urgent care centers and a nurse run telephone triage system. They linked the network with their own patient... View Details
  • Web

Profiles - MBA

Impact Tech, Product Management, Startups Formative experience at the intersection of technology and business: I'll never forget the nursing home residents' smiles as they played our games and bragged about... View Details
  • Web

Human Behavior & Decision-Making - Faculty & Research

patient-distance-to-facility instrument, we document that bankruptcies harm patients through increases in hospitalizations, physical restraints, and bedsores. Finally, we employ a randomized survey experiment of nursing View Details
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

proliferation of arbitration Companies from internet service providers to nursing home operators use arbitration to shield themselves from expensive, protracted lawsuits. Proponents say the approach resolves... View Details
Keywords: by Danielle Kost; Financial Services
  • 01 Dec 2019
  • News

Bridging the Gap

directly from a presentation on the Boston Basics made at YALP in 2016 by Kennedy School faculty member Ron Ferguson. That year, Chattanooga YALPers made bringing the initiative home the focus of their whiteboard project. Just a few... View Details
Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government
  • 23 Mar 2023
  • News

Winners Crowned in 2023 Alumni New Venture Competition

brief pitch to the judges and audience, with the more than 400 audience members then invited to vote for a Crowd Favorite winner. Grand Prize winner M7 Health is “making nursing jobs work for nurses.” Cofounders Ilana Springer Borkenstein... View Details
  • 14 Mar 2022
  • Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

doctors had to switch from their traditional specialties to treat patients affected by the virus. Given the isolation of coronavirus patients from family members, many doctors and nurses who were not accustomed to providing end-of-life... View Details
Keywords: by Michael Blanding; Health
  • 10 May 2020
  • Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

disadvantaged community in Denver. How do you do it? My husband is an incredible co-parent– he packs lunches, changes diapers, cooks dinner, sings, and looks up calming tricks on YouTube. Singing keeps things lighthearted, silly, and joyful. There is more singing in... View Details
  • 10 Mar 2021
  • News

Chasing the Silver Tsunami

patients after they leave the hospital, during what is called their “post-acute care.” Many seniors don’t simply return to life as normal. They first need to go to a nursing home or rehab center or schedule... View Details
Keywords: Lisa Scanlon Mogolov; illustration by Dan Page; Nursing and Residential Care Facilities; Nursing and Residential Care Facilities

    Kenneth T. Wessner

    Wessner landed ServiceMaster’s first hospital services contract that became the foundation for the company’s rapid growth. ServiceMaster eventually provided maintenance and housekeeping services for over 1,300 hospitals and nursing homes.... View Details
    Keywords: Services
    • Portrait Project

    Soma Mukherjee

    I remember the words that graced the entrance to the Operating Room in my grandfather's nursing home in Calcutta: "I expect to pass through this world but once... any kindness that I can show... let me... View Details