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- All HBS Web (229)
- Faculty Publications (13)
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- 05 Jun 2007
- First Look
First Look: June 5, 2007
experience. The dilemma Westin faced was how to operationally build a brand that delivered consistent service on intangible values. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607129 The West German... View Details
Keywords: Martha Lagace
- October 2006 (Revised March 2008)
- Case
2006 Hurricane Risk
By: Andre F. Perold and Erik Stafford
In May 2006, a resident of Key West, Florida had to decide whether to renew his policy to insure against hurricane damage. The policy would cost $13,000 for one year, $5,000 more than what he paid in 2005. At the same time, a wealthy California resident was... View Details
Perold, Andre F., and Erik Stafford. "2006 Hurricane Risk." Harvard Business School Case 207-075, October 2006. (Revised March 2008.)
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
founder and chairman of Apollo Hospitals, says he spent a lot of time studying specialists almost like an executive search firm would, to identify their pleasure points and pain points in terms of building a successful practice in the View Details
- 19 Apr 2011
- First Look
First Look: April 19
the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the Person in the Mirror, HBS professor and... View Details
Keywords: Sean Silverthorne
- October 19, 2015
- Article
Getting Bundled Payments Right in Health Care
By: Robert S. Kaplan, Derek A. Haas, Dereesa Reid, Jonathan Warsh and Michael E. West
Bundled payments—single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe—are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. Hoag Orthopedic Institute (HOI), a... View Details
Kaplan, Robert S., Derek A. Haas, Dereesa Reid, Jonathan Warsh, and Michael E. West. "Getting Bundled Payments Right in Health Care." Harvard Business Review (website) (October 19, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
- 04 Jun 2013
- First Look
First Look: June 4
industries and exploit cross-section and time-series variation in import tariffs to examine their impact on firm boundaries. Our empirical results provide strong support for the view that output prices are a key determinant of vertical... View Details
Keywords: Sean Silverthorne
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
as several states in the West were planning a new joint program. “Those who make poor choices feel the consequences of price uncertainty most deeply.” So clearly it's important for business managers in many industries to understand how... View Details
- 29 Mar 2013
- Working Paper Summaries
Entrepreneurs, Firms, and Global Wealth since 1850
Keywords: by Geoffrey G. Jones
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
in determining how and when to abandon intuition in favor of a more deliberate, analytical approach. Intuition And Rationality In Negotiation To explain why individuals don't always think rationally and logically, Keith Stanovich of the University of Toronto and... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 10 Dec 2007
- HBS Case
One Laptop per Child
be put in the path of adoption. If you are a technology-centric person, in the West you don't think in terms of a computer replacing a teacher, but in a budget-strapped developing country environment, resources are so limited, there... View Details
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
David H. Koch Theater; an amphitheater for the Film Society of Lincoln Center; a 33,000-square-foot expansion of the Juilliard School; new dance studios for the School of American Ballet; the David Rubenstein Atrium/Visitor Services; and a high-end restaurant called... View Details
- 06 Jul 2016
- Research & Ideas
The Truth About Authentic Leaders
doing things they will come to regret. The key is to have the self-awareness to recognize these times and listen to close colleagues who point them out. The essence of authentic leadership is emotional intelligence, or EQ, as articulated... View Details
Keywords: by Bill George
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
Weaver lists Facebook, Apple, and Progressive Insurance as other examples of successful curators. In the case of Facebook, he argues that the social media giant is wildly successful in part because it exacts precision over how users display their content—a welcome... View Details
Keywords: by Carmen Nobel
- 09 Dec 2002
- Research & Ideas
Unilever—A Case Study
This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the... View Details
- 14 Jan 2008
- Research & Ideas
Mapping Polluters, Encouraging Protectors
Tennessee, Kentucky, West Virginia, and Texas. Users can search on variables such as emission level or health hazard level, rated from 0 to 9, with 9 being worst. By typing in 7, 8, or 9, they can see highest polluters indicated all... View Details
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
named interim White House chief of staff, replacing the extraverted Rahm Emanuel. Barely known outside of Washington circles, Rouse is a quiet politician who seems to eschew the public eye, preferring instead to hunker down and deal with problems. Within the walls of... View Details
Keywords: by Carmen Nobel
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
Zeitlin and I insisted that the contributors of our chapters focus on key issues and not national frameworks, and at a minimum address the literature generated in North America, Europe, and Asia, and ideally elsewhere. The references in... View Details
Keywords: by Sean Silverthorne
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
to revitalize a firm look for superstars; they seek outgoing personalities. Corporate governance in the West means oversight from regulators, boards of directors, even institutional shareholders. While Asia now has most of these... View Details
Keywords: by D. Quinn Mills
- 06 Mar 2012
- First Look
First Look: March 6
this article, I outline an agenda for strengthening the links between key institutions. Leaders, I argue, should focus on four goals: 1) linking knowledge creation to venture creation to speed the conversion of ideas into market-ready... View Details
Keywords: Sean Silverthorne
- 11 Jul 2011
- Research & Ideas
Non-competes Push Talent Away
California. Sure enough, California is among several states where non-compete agreements are substantially restricted by law, along with Alaska, Connecticut, Minnesota, Montana, Nevada, North Dakota, Oklahoma, Washington, and West... View Details