Publications

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11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more productive, fulfilling lives. Last... View Details

Keywords: by Jen McFarland Flint

December 2009
Case

Philips versus Matsushita: The Competitive Battle Continues

By: Christopher A. Bartlett

Describes the development of the global strategies and organizations of two major competitors in the consumer electronics industry. Over four decades, both companies adapt their strategic intent and organizational capability to match and counter the competitive... View Details

Keywords: Competitive Strategy; Competitive Advantage; Organizational Culture; Multinational Firms and Management; Restructuring; Consumer Products Industry; Electronics Industry

23 Jan 2017
News

Does Jazz Music Need Star Power?

21 Feb 2014
News

Why myRa is not the way to save for retirement

16 Oct 2019
Blog Post

Video: Using Micromobility to Reduce Carbon Emissions

Luciana Baigun, MBA 2014, started Bird with the intention to reduce carbon emissions. At the electric scooter company, Baigun is using her management skills for the service of others and the planet. View Video Check out how other alumni... View Details

24 May 2022
News

The Key to Unlocking Your Company's Growth Potential

11 Apr 2014
Working Paper Summaries

Learning By Thinking: How Reflection Improves Performance

Keywords: by Giada Di Stefano, Francesca Gino, Gary Pisano & Bradley Staats

June 2015 (Revised November 2016)
Case

2012 Obama Campaign: Learning in the Field

By: Leonard A. Schlesinger and Jason Gray

The development and utilization of an intentional Field learning strategy developed for the Obama for President campaign in 2012 following an after action Review calling for it after the 2008 elections View Details

Keywords: Training; Political Campaigns; Learning Organizations; Learning; Political Elections; Organizational Change and Adaptation; United States

December 1981 (Revised September 1986)
Background Note

Research Methods in Marketing: Survey Research

By: Robert J. Dolan

Presents basic issues in survey research, covering both measurement and sampling error. The intention is to consider each element of the survey process: problem statement, questionnaire design, sampling, and data analysis. View Details

Keywords: Mathematical Methods; Surveys; Marketing

27 Jun 2017
Blog Post

Why I Would Have Applied to the MS/MBA: Engineering Sciences Program

strong community that's intentional about helping each other, and some of the very biggest names in technology are here all the time in cases or to meet you. This new joint degree program, in explicitly giving you time to develop... View Details

January 2002 (Revised February 2002)
Case

Valuing the AOL Time Warner Merger

By: Lynda M. Applegate, Rena Miller and John N Rei

On January 11, 2000, AOL and Time Warner announced their intention to merge, creating what AOL CEO Stephen Case and Time Warner CEO Gerald Levin called the 21st century's first fully integrated communications, media, and entertainment company. This case, prepared from... View Details

Keywords: Mergers and Acquisitions; Management Analysis, Tools, and Techniques; Valuation; Situation or Environment; Media and Broadcasting Industry; Entertainment and Recreation Industry

Research Summary

Understanding the Limitations of Model Explanations

By: Himabindu Lakkaraju

The goal of this research is to understand how adversaries can exploit various algorithms used for explaining complex machine learning models with an intention to mislead end users. For instance, can adversaries trick these algorithms into masking their racial and... View Details

Article

The Impact of Intangibles on Firm Growth

By: Stefano Denicolai, E. Cotta Ramusino and F. Sotti

Persuading users to try new technologies continues to be a problem confronting organisations and technology vendors alike. To better understand the process of new technology trial and adoption, several theoretical models have been proposed, of which the Technology... View Details

Keywords: Motivation and Incentives; Technology Adoption

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September 2023
Article

Addressing Vaccine Hesitancy: Experimental Evidence from Nine Countries during the COVID-19 Pandemic

By: Vincenzo Galasso, Vincent Pons, Paola Profeta, Martin McKee, David Stuckler, Michael Becher, Sylvain Brouard and Martial Foucault

We study the impact of public health messages on intentions to vaccinate and vaccination uptakes, especially among hesitant groups. We performed an experiment comparing the effects of egoistic and altruistic messages on COVID-19 vaccine intentions and behaviour. We... View Details

Keywords: COVID-19; Vaccination; Vaccine Hesitancy; Information Campaigns; Health Pandemics; Behavior; Information

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December 2009 (Revised June 2010)
Supplement

Goldman Sachs: A Bank for All Seasons (C)

By: Lena G. Goldberg and Tiffany Lynne Obenchain

After posting its first-ever quarterly loss in 2008, Goldman Sachs surpassed market expectations for the first quarter of 2009 but came under intensive fire for, among other things, announcing its intention to repay TARP thereby avoiding its compensation limitations. View Details

Keywords: Financial Crisis; Investment Banking; Corporate Disclosure; Policy; Executive Compensation; Business and Government Relations; Banking Industry

29 Jan 2025
Blog Post

Finding professional purpose: Building an impactful career that reflects your values with Lisa Tanzer (MBA 1993)

When I started my journey at Harvard Business School, I was eager to broaden my business knowledge and strengthen my skills, particularly in marketing and branding. Coming from a liberal arts undergraduate background with limited exposure to business, I began my career... View Details

19 Dec 2018
Sharpening Your Skills

New Year, New Habits

When a new year rolls around, many of us ponder resolutions to improve our work habits. Maybe we wish to behave a little better with colleagues, become more organized, or actually take breaks during the day. But can we really change our own ingrained behavior? The good... View Details

Keywords: by Sean Silverthorne

July 2011
Background Note

Just an MOU or a Real Deal?

By: Lena G. Goldberg and Mary Beth Findlay

Notwithstanding the professed intention of a party to an MOU, a "preliminary" agreement can have binding effect. This note explores the circumstances under which MOUs may give rise to binding and enforceable agreements. View Details

Keywords: Curriculum and Courses; Contracts; Legal Liability; Management; Risk Management