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  • December 2020
  • Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans
In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details
Keywords: Human Behavior; Human Dignity; Human Resource Practices; Corporate Change And Sustainability; Corporate Culture; Strategic Corporate Decisions; Strategic Change; Strategic Decision Making; Emotion; Management Challenges; Corporate Accountability; Organizational Culture; Human Resources; Crisis Management; Law; Courts and Trials; Labor; Labor and Management Relations; Management Practices and Processes; Employees; Well-being; Telecommunications Industry; Europe; European Union
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  • August 1992 (Revised December 1994)
  • Case

Sexual Harassment, Free Speech or ...?

By: Lynn S. Paine
Presents two brief vignettes about female employees who object to gender discrimination in their work environment. In one case, the manager of a convenience store removes "adult" magazines from the store's shelves because she sees them as damaging to women. In the... View Details
Keywords: Moral Sensibility; Working Conditions; Law; Behavior; Managerial Roles; Crime and Corruption; Groups and Teams; Organizational Culture; Problems and Challenges; Gender
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  • 29 Nov 2022
  • Cold Call Podcast

How Will Gamers and Investors Respond to Microsoft’s Acquisition of Activision Blizzard?

Keywords: Re: Joseph Pacelli; Technology; Media & Broadcasting
  • March 2001 (Revised April 2002)
  • Case

Ginzel et al v. Kolcraft Enterprises et al (A)

By: Michael A. Wheeler
Examines the wrongful death lawsuit brought by the family of an infant who died after a portable crib collapsed. The manufacturer, Kolcraft, licensed the Playskool brand name from the co-defendant, Hasbro Industries. Raises difficult questions about what the two... View Details
Keywords: Safety; Product; Negotiation; Corporate Social Responsibility and Impact; Lawsuits and Litigation; Legal Liability; Brands and Branding; Consumer Products Industry; United States
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  • October 2003
  • Article

Capture by Threat

By: Ernesto Dal Bo and Rafael Di Tella
We analyze a simple stochastic environment in which policy makers can be threatened by “nasty” interest groups. In the absence of these groups, the policy maker’s desire for reelection guarantees that good policies are implemented for every realization of the shock.... View Details
Keywords: Political Parties; Politicians; Nash Equilibrium; Political Elections
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  • May 19, 2021
  • Article

Measuring the Impact of #MeToo on Gender Equity in Hollywood

By: Hong Luo and Laurina Zhang
The #MeToo movement has brought issues of sexual harassment and gender inequities to the forefront around the world. But how much of a tangible impact has it had on the experiences of women in the workplace? In this piece, the authors discuss their research that... View Details
Keywords: #MeToo Movement; Gender Equity; Creative Industries; Impact; Gender; Equality and Inequality; Film Entertainment; Social Issues
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  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

asked to consider its relationship to diversity, inclusion, and belonging at work.” She reminds us: “A recent tidal wave of harassment claims highlights the costs of failing to create a psychologically safe workplace for women.” May it... View Details
Keywords: by James Heskett
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

at Wells Fargo (2016), bribery at Odebrecht (2016), sexual harassment at Uber (2017), misuse of personal data at Facebook (2018), airliner safety at Boeing (2019), fraudulent financial reporting at Wirecard (2020), opioid marketing at... View Details
Keywords: by Dina Gerdeman
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

reportedly linked to job-related misery. In a landmark ruling in 2019—the first of its kind—a French court found that a number of executives at France Télécom had fostered an environment of institutional harassment in the ruthless means... View Details
Keywords: by Michael Blanding
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

Female representation in movies has been consistently low, with women making up only 4.5 percent of directors and 14.4 percent of writers for top-grossing films. Worse, many women have endured sexual harassment and abuse. In October 2017,... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

prepare for the onslaught of the "want" self is to think about the motivations that are likely to influence you at the time you make a decision, as Ann [Tenbrunsel] and her colleagues have demonstrated in their research. Drawing on the sexual View Details
Keywords: by Sean Silverthorne
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

reminds us that, “a recent tidal wave of harassment claims highlights the costs of failing to create a psychologically safe workplace for women.” Edmondson has the numbers to back up her arguments. She has, for example, conducted many... View Details
Keywords: by James Heskett
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

feel fulfilled, but reduced the cost of overpriced drugs, her life was meaningful. These results remained consistent when the researchers tested other scenarios, such as someone who helped the homeless versus harassed them. Making a life... View Details
Keywords: by Shalene Gupta
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

own life as well. Our “ordinary complicity” might be continuing to work for a company we believe is destroying the environment or maybe ignoring ongoing sexual harassment perpetrated by a colleague. “Rather than dig in and learn more, we... View Details
Keywords: by Pamela Reynolds
  • 07 Jul 2021
  • Book

Good News for Disgraced Companies: You Can Regain Trust

were accused of sexual harassment and other abusive treatment of employees. Plus the ride-sharing service was “flat-out wrong” to try and poach drivers from its competitor, Lyft, in 2014, Sucher says. The company has made some good-will... View Details
Keywords: by Lane Lambert
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

smoothly. Your departure may be more challenging if you’ve had an irreparable row with your boss, have been subject to harassment and are filing a claim, or if you’re leaving on short notice to join a competitor. But even in these cases,... View Details
Keywords: by John Quelch
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

returning to work have found working conditions, including wearing masks, to be difficult. On Cape Cod in Massachusetts, an ice cream store shut down after one day after teenage staff members were verbally harassed by customers frustrated... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

precedence over adaptability. Tom Dolembo pointed out that "Lincoln 'triangulated' But he never waivered on the issue of union." Yadeed Lobo stated that adaptability may not be the best approach in dealing with "inappropriate behavior" or View Details
Keywords: by Jim Heskett
  • 17 Nov 2016
  • Op-Ed

What's Behind the Unexpected Trump Support from Women

In the days since the election, more than 400 hate crimes in local schools, communities, and businesses have been reported Trump’s statements about sexually harassing women potentially give permission for a set of behaviors that undermine... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

legal dispute and negative publicity at a precarious time. Employee sexual harassment allegations at McDonald’s were reaching the media along with efforts to get McDonald’s and its franchisees to raise starting pay to $15 per hour. The... View Details
Keywords: by James Heskett

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