Publications

Feb 20 2018
Testimonial

Strengthening Your Business Expertise

Article

Experience Theory, or How Desserts Are Like Losses

By: Jolie M. Martin, Martin Reimann and Michael I. Norton

While many experiments have explored risk preferences for money, few have systematically assessed risk preferences for everyday experiences. We propose a conceptual model and provide convergent evidence from seven experiments that, in contrast to a typical “zero”... View Details

Keywords: Experiences; Monetary Gambles; Risk Preferences; Experience Theory; Risk and Uncertainty; Behavior; Decision Choices and Conditions

18 Nov 2014
News

Leveraging entrepreneurial expertise

Bert Twaalfhoven (MBA 1954) created companies in 13 countries and cofounded the European Foundation for Entrepreneurship Research, which has trained more than 500 professors from European universities in the field of entrepreneurship.... View Details

2020
Book

Experimentation Works: The Surprising Power of Business Experiments

By: Stefan Thomke

Don’t fly blind. See how the power of experiments works for you. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition,... View Details

Keywords: Experimentation; Experiments; Market Research; Innovation and Invention; Innovation and Management; Customers; Research

Purchase

June 2013
Article

Opting-in: Participation Bias in Economic Experiments

By: Robert Slonim, Carmen Wang, Ellen Garbarino and Danielle Merrett

Assuming individuals rationally decide whether to participate or not to participate in lab experiments, we hypothesize several non-representative biases in the characteristics of lab participants. We test the hypotheses by first collecting survey and experimental data... View Details

Keywords: Participation Bias; Laboratory Experiments; Prejudice and Bias; Research

1995
Chapter

How to Integrate Work and Deepen Expertise

By: D. A. Leonard, H. K. Bowen, K. B. Clark, C. Holloway and S. C. Wheelwright

Keywords: Experience and Expertise; Performance Improvement

July 2024
Article

How Artificial Intelligence Constrains Human Experience

By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch

Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language... View Details

Keywords: Large Language Model; User Experience; AI and Machine Learning; Consumer Behavior; Technology Adoption; Risk and Uncertainty; Cost vs Benefits

2010
Chapter

Utilizing Team Member Expertise Under Pressure

By: Heidi K. Gardner and Erin McFee

Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that... View Details

Keywords: Experience and Expertise; Managerial Roles; Organizational Culture; Projects; Groups and Teams; Behavior; Customization and Personalization; Consulting Industry

14 Oct 2008
Research & Ideas

Should You Bring Advertising Expertise In-House?

If Mad Men advertising hotshot Don Draper was operating on Madison Avenue today, he would find competition coming from more than just other ad firms. A recent study by Harvard Business School professor emeritus Alvin J. Silk and... View Details

Keywords: by Sarah Jane Gilbert; Advertising

30 Mar 2025
News

What AI Means for Career Ladders and Expertise

2016
Chapter

Authority and Expertise at the Origins of Macroeconomics

By: Sophus A. Reinert

July 2017
Article

Inflation Expectations, Learning, and Supermarket Prices: Evidence from Survey Experiments

By: Alberto Cavallo, Guillermo Cruces and Ricardo Perez-Truglia

Information frictions play a central role in the formation of household inflation expectations, but there is no consensus about their origins. We address this question with novel evidence from survey experiments. We document two main findings. First, individuals in... View Details

Keywords: Inflation Expectations; Survey Experiment; Rational Inattention; Supermarkets; Macroeconomics; Household; Inflation and Deflation; Policy

10 Nov 2014
News

Sharing an expertise with nonprofits

Andrea de Cholnoky (MBA 1983) has worked in the fields of finance and executive search since leaving HBS. She is now devoting her time and expertise to a variety of nonprofits,... View Details

17 Jul 2014
News

Joseph Hinsey IV, 82; Harvard professor shared law expertise

23 Mar 2018
Working Paper Summaries

Experience Markets: An Application to Outsourcing and Hiring

Keywords: by Christopher T. Stanton and Catherine Thomas

2015
Working Paper

Expertise vs. Bias in Evaluation: Evidence from the NIH

By: Danielle Li

Evaluators with expertise in a particular field may have an informational advantage in separating good projects from bad. At the same time, they may also have personal preferences that impact their objectivity. This paper develops a framework for separately identifying... View Details

Keywords: Prejudice and Bias; Performance Evaluation; Experience and Expertise

06 Oct 2020
Working Paper Summaries

Design and Analysis of Switchback Experiments

Keywords: by Iavor I. Bojinov, David Simchi-Levi, and Jinglong Zhao

Nov 14 2014
Testimonial

Expanding Global Perspective & Industry Expertise

2020
Working Paper

Costly External Financing and Monetary Policy Transmission: Evidence from a Natural Experiment

By: Emily Williams

I provide new evidence that large and small banks have different external financing costs, which generates cross sectional variation in a deposits market pricing power channel of monetary policy transmission. I do so by exploiting a natural experiment using anti-trust... View Details

Keywords: External Financing; Monetary Policy Transmission; Experiment; Banks and Banking; Financing and Loans; Interest Rates