Publications

13 Dec 2021
Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

marginalized racial and ethnic groups were 54 percent less likely to be promoted than whites, and women were 36 percent less likely to be promoted than men, despite diversity efforts by advocates and... View Details

Keywords: by Lane Lambert

2019
Chapter

Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders

By: Laura Morgan Roberts and Anthony J. Mayo

In chapter 23, the concluding chapter of Race, Work, and Leadership, “Intersections of Race, Work, and Leadership,” Roberts and Mayo provide insights for understanding and enhancing the black experience. In addition, the editors summarize a series of... View Details

Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership

Find at Harvard

September 2021
Case

Posse Foundation: Developing Strong Leaders from Diverse Backgrounds

By: John J-H Kim, Robin Mendelson and Julia Kelley

Founded in 1989, Posse Foundation was a nonprofit organization with a mission of developing future leaders who reflected the U.S.’s rich diversity. The organization ran a selective, localized admissions process in 10 U.S. cities to identify outstanding students with... View Details

2019
Chapter

Why a Chapter on Race, Work, and Leadership?

By: Laura Morgan Roberts, Anthony J. Mayo and Serenity Lee

In this chapter, Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee outline the rationale for the publication of an edited volume on race, work, and leadership that is squarely focused on the black experience. View Details

Keywords: Race And Ethnicity; Race; Ethnicity; Diversity; Leadership

June 2021
Case

Linda Oubré at Whittier College

By: Debora L. Spar and Haley P. Brown

The case follows President Linda Oubré (HBS MBA Class of 1984) as she seeks to move Whittier College towards a more diverse, equitable, and inclusive campus.
In 2020, the student body of Whittier, a private liberal arts college in Los Angeles County,... View Details

Keywords: Race And Ethnicity; Women And Leadership; Education; Higher Education; Diversity; Race; Leadership; Change Management; United States; California; Los Angeles

2019
Chapter

Pathways to Leadership: Black Graduates of Harvard Business School

By: Anthony J. Mayo and Laura Morgan Roberts

In chapter 3, “Pathways to Leadership,” Anthony J. Mayo and Laura Morgan Roberts present a portrait of the backgrounds, experiences, and perspectives of black alumni of the HBS MBA program. With this study, HBS has allowed itself to be exposed in a way that other... View Details

Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership

Find at Harvard

October 2014
Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer

For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details

13 Jan 2016
Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

people are voting on ethnic lines. Other research has found that teams made up of people from diverse cultural viewpoints show more creativity and versatility in unfamiliar situations. “Indeed, View Details

Keywords: by Michael Blanding

2017
Working Paper

Homophily in Entrepreneurial Team Formation

By: Paul A. Gompers, Kevin Huang and Sophie Q. Wang

We study the role of homophily in group formation. Using a unique dataset of MBA students, we observe homophily in ethnicity and gender increases the probability of forming teams by 25%. Homophily in education and past working experience increases the probability of... View Details

Keywords: Groups and Teams; Diversity; Familiarity; Entrepreneurship; Venture Capital; Performance

SSRN

Read Now

September 2020
Teaching Plan

Harlem Capital: Changing the Face of Entrepreneurship

By: George Serafeim

Jarrid Tingle and Henri Pierre-Jacques had spent the summer between their first and second years of their MBA program fund raising for their start-up venture capital (VC) firm, Harlem Capital Partners. Harlem Capital was founded upon the principle that addressing the... View Details

Keywords: Venture Capital Firm Compensation; Entrepreneurial Finance; Entrepreneurial Financing; Black Entrepreneurs; Black Leadership; Black Inventors; Inclusion; Minority-owned Businesses; Race And Ethnicity; Race Characteristics; Entrepreneurship; Venture Capital; Diversity; Race; Gender; Mission and Purpose; Social Enterprise; Financial Services Industry; United States

August 2021
Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck

Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States

June 2011 (Revised May 2012)
Case

L'Oréal: Global Brand, Local Knowledge

By: Rebecca M. Henderson and Ryan Johnson

Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details

Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States

February 2017
Case

Eve Hall: The African American Investment Fund in Milwaukee

By: Steven Rogers and Alterrell Mills

The case highlights the role of minority chambers of commerce and the background of Eve Hall, a well-regarded multi-sector leader asked to revive Wisconsin's African-American chamber. This case study examines the lending options that a minority chamber of commerce... View Details

September 2020 (Revised July 2022)
Technical Note

Algorithmic Bias in Marketing

By: Ayelet Israeli and Eva Ascarza

This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples are organized around the 4 P’s of marketing – promotion, price, place and product—characterizing the marketing... View Details

12 Nov 2015
Working Paper Summaries

Social Networks, Ethnicity, and Entrepreneurship

Keywords: by William R. Kerr & Martin Mandorff; Retail; Travel; Transportation; Service

October 2019
Case

Harlem Capital: Changing the Face of Entrepreneurship (A)

By: George Serafeim

Jarrid Tingle and Henri Pierre-Jacques had spent the summer between their first and second years of their Harvard Business School MBA program fund raising for their start-up venture capital (VC) firm, Harlem Capital Partners. Harlem Capital was founded upon the... View Details