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  • All HBS Web  (205)
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Show Results For

  • All HBS Web  (205)
    • People  (1)
    • News  (41)
    • Research  (122)
    • Multimedia  (2)
  • Faculty Publications  (91)
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  • 3 Aug 2007 - 8 Aug 2007
  • Conference Presentation

Strong leaders empower less? The curvilinear effects of empowerment through choice on leadership perceptions

By: Roy Y.J. Chua and S. S. Iyengar
Keywords: Leadership; Decision Choices and Conditions; Perception
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Chua, Roy Y.J., and S. S. Iyengar. "Strong leaders empower less? The curvilinear effects of empowerment through choice on leadership perceptions." Paper presented at the Academy of Management Annual Meeting, Philadelphia, PA, August 03–08, 2007.
  • November 2019
  • Article

Procedural Justice and the Risks of Consumer Voting

By: Tami Kim, Leslie John, Todd Rogers and Michael I. Norton
Firms are increasingly giving consumers the vote. Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three implicit promises to which consumers react... View Details
Keywords: Consumer Empowerment; Procedural Justice; Promises; Customer Relationship Management; Voting; Perception; Fairness; Risk Management
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Kim, Tami, Leslie John, Todd Rogers, and Michael I. Norton. "Procedural Justice and the Risks of Consumer Voting." Management Science 65, no. 11 (November 2019): 5234–5251.
  • 2022
  • Book

Decision Leadership: Empowering Others to Make Better Choices

By: Don A. Moore and Max H. Bazerman
When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader’s mission to empower others. Applying decades... View Details
Keywords: Empowerment Leadership; Leadership; Employees; Decision Making; Management Style
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Moore, Don A., and Max H. Bazerman. Decision Leadership: Empowering Others to Make Better Choices. New Haven: Yale University Press, 2022.
  • May 2019
  • Case

The United States Air Force: 'Chaos' in the 99th Reconnaissance Squadron

By: Francesca Gino, Jeff Huizinga and Nicole Keller
In the spring of 2019, Lt. Col. Matthew “Chaos” Nussbaum is nearing the end of his two-year term as commander of the U.S. Air Force's 99th Reconnaissance Squadron. In this position, he has focused the majority of his energy on finding new ways to organize, train, and... View Details
Keywords: Empowerment; Culture; Innovation; Motivation; Military; Leadership; Organizational Culture; Change; Leading Change; Innovation Strategy; United States
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Gino, Francesca, Jeff Huizinga, and Nicole Keller. "The United States Air Force: 'Chaos' in the 99th Reconnaissance Squadron." Harvard Business School Case 919-047, May 2019.
  • December 2, 2021
  • Article

Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’

By: Hubert Joly and Adi Ignatius
Hubert Joly was behind an amazing turnaround at Best Buy. While everybody was saying he should lay people off to solve the company’s problems, Joly instead listened to the people working for him and found solutions that didn’t involve people losing their jobs.... View Details
Keywords: Purpose; Meaningful Work; Employee Empowerment; Mission and Purpose; Employees; Organizational Culture; Leadership
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Joly, Hubert, and Adi Ignatius. "Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’." Harvard Business Review (website) (December 2, 2021). (Interview with Adi Ignatius, with embedded video.)
  • Article

Can You Cut 'Turn Times' Without Adding Staff?

By: Ethan Bernstein and Ryan W. Buell
The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, goes undercover as a service crew member to discover how and whether his employees can speed up cleaning, checking, restocking, and... View Details
Keywords: Employee Empowerment; Employee Motivation; Turnaround; Service Operations; Employees; Motivation and Incentives; Leadership; Air Transportation Industry; Japan
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Bernstein, Ethan, and Ryan W. Buell. "Can You Cut 'Turn Times' Without Adding Staff?" R1604K. Harvard Business Review 94, no. 4 (April 2016): 113–117.
  • January 2015
  • Supplement

Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley

By: Boris Groysberg and Sarah L. Abbott
In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom, Wayne Boyd, to create two new boards of directors for... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
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Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley ." Harvard Business School Video Supplement 415-707, January 2015.
  • November 2009 (Revised December 2009)
  • Case

RL Wolfe: Implementing Self-Directed Teams

By: David A. Garvin and Elizabeth Collins
Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams... View Details
Keywords: Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Leading Change; Employee Relationship Management; Performance Productivity; Groups and Teams; Labor Unions; Labor and Management Relations; Manufacturing Industry; Texas
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Garvin, David A., and Elizabeth Collins. "RL Wolfe: Implementing Self-Directed Teams." Harvard Business School Brief Case 094-063, November 2009. (Revised December 2009.)
  • Research Summary

Overview

Professor Ashraf's research applies insights from psychology, sociology, and economics to understand and affect behavior in development. Her current research interests fall into three broad categories: technology adoption, motivation and incentive design, and... View Details
Keywords: Health; Microfinance; Agriculture; Women's Empowerment
  • June 2014 (Revised March 2017)
  • Teaching Note

Chorus and Telecom: Building the Boards

By: Boris Groysberg and Sarah L. Abbott
In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom New Zealand, Wayne Boyd, to create two new boards of... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
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Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards." Harvard Business School Teaching Note 414-025, June 2014. (Revised March 2017.)
  • January 2013 (Revised July 2014)
  • Case

Chorus and Telecom: Building the Boards (A)

By: Boris Groysberg and Sarah L. Abbott
In 2011, Sarah Naudé and Matt Stanley sat down with the chairman of Telecom New Zealand, Wayne Boyd. Telecom, a publicly listed company and the largest telecom provider in New Zealand, was being divided into two publicly traded companies, Chorus, a telecom... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
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Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards (A)." Harvard Business School Case 413-030, January 2013. (Revised July 2014.)
  • November 2009
  • Teaching Note

RL Wolfe: Implementing Self-Directed Teams (Brief Case)

By: David A. Garvin and Elizabeth Collins
Teaching Note for 4063 View Details
Keywords: Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Employee Relationship Management
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Garvin, David A., and Elizabeth Collins. "RL Wolfe: Implementing Self-Directed Teams (Brief Case)." Harvard Business School Teaching Note 094-064, November 2009.
  • December 2017 (Revised January 2018)
  • Case

NatureSweet

By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated... View Details
Keywords: NatureSweet; Tomatoes; Agriculture; Greenhouse; Ambelang; Cherry Tomatoes; Incentives; Worker Empowerment; Empowerment; Toyota Production System; Leadership; Branding; Produce; Manufacturing; Organizational Change; Agribusiness; Business Model; Employee Relationship Management; Working Conditions; Organizational Culture; Success; Problems and Challenges; Agriculture and Agribusiness Industry; Manufacturing Industry; United States; Mexico; North America
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Alvarez, Jose, Forest Reinhardt, and Natalie Kindred. "NatureSweet." Harvard Business School Case 518-002, December 2017. (Revised January 2018.)
  • 2010
  • Module Note

Employee Management At HDFC Bank – A Case Study

By: Shashank Shah and A. Sudir Bhaskar
Keywords: Employee Engagement; Human Resource Practices; Employee Empowerment; Banking; Banking Industry; India
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Shah, Shashank, and A. Sudir Bhaskar. "Employee Management At HDFC Bank – A Case Study." 2010.
  • November 2011
  • Teaching Note

WrapItUp: Developing a New Compensation Plan (Brief Case)

By: W. Earl Sasser, Jr. and Rachel Shelton
Teaching Note for Product #4362 View Details
Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Management; Motivation and Incentives; Compensation and Benefits
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Sasser,, W. Earl, Jr., and Rachel Shelton. "WrapItUp: Developing a New Compensation Plan (Brief Case)." Harvard Business School Teaching Note 114-364, November 2011.
  • 2013
  • Case

Hindustan Unilever Limited: Meeting Employee Expectations

By: Shashank Shah, Ajith Sankar and David Sharpe
Keywords: Human Resource Management; Employee Empowerment; Employee Engagement; Employee Compensation; Consumer Products Industry; India; United Kingdom
Citation
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Shah, Shashank, Ajith Sankar, and David Sharpe. "Hindustan Unilever Limited: Meeting Employee Expectations." Canada: University of Western Ontario, Richard Ivey School of Business Case 9B13C036, 2013.
  • 2010
  • Module Note

Employee Welfare Management at Bharat Petroleum Corporation Ltd. – A Case Study

By: Shashank Shah and Shashank Shah
Keywords: Employee Engagement; Employee Empowerment; Human Resource Practices; Public Sector; Energy Industry; India
Citation
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Shah, Shashank. "Employee Welfare Management at Bharat Petroleum Corporation Ltd. – A Case Study." 2010.
  • 2014
  • Discussion Paper

The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?

By: Dina D. Pomeranz
The microfinance revolution has transformed access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without... View Details
Keywords: Entrepreneurship In Emerging Markets; Entrepreneurship; Women's Empowerment; Entrepreneurs; Saving; Savings; Credit; Credit Supply; Insurance; Development Economics; Development Finance; Behavioral Economics; Gender; Microfinance; Social Entrepreneurship; Developing Countries and Economies; Banking Industry; Public Administration Industry; Financial Services Industry; Insurance Industry; Latin America; Kenya; Chile; India; Asia; Africa
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Pomeranz, Dina D. "The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?" EY Thought Leadership Series, February 2014.
  • June 2013
  • Teaching Note

Elasto Therm: The Next Step

By: Jim Sharpe
Keywords: Entrepreneurial Organizations; Entrepreneurs; Careers; Empowerment; Job Design; Sales Channels; Sales Force Management; Pricing Strategy; Pricing; Pricing Policies; Employee Empowerment; Customer Focus; Entrepreneurship; Salesforce Management; Customer Focus and Relationships; Rubber Industry; United States
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Sharpe, Jim. "Elasto Therm: The Next Step." Harvard Business School Teaching Note 813-132, May 2013.
  • November 2011
  • Case

WrapItUp: Developing a New Compensation Plan

By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Motivation and Incentives; Change Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Employees; Compensation and Benefits; Service Industry; Retail Industry; Food and Beverage Industry; California
Citation
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Sasser, W. Earl, Jr., and Rachel Shelton. "WrapItUp: Developing a New Compensation Plan." Harvard Business School Brief Case 114-362, November 2011.
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