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  • All HBS Web  (237)
    • News  (84)
    • Research  (103)
  • Faculty Publications  (23)

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  • All HBS Web  (237)
    • News  (84)
    • Research  (103)
  • Faculty Publications  (23)
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  • August 15, 2014
  • Article

Can an Outside CEO Run a Family-Owned Business?

By: Josh Baron and Rob Lachenauer
This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details
Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes
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Baron, Josh, and Rob Lachenauer. "Can an Outside CEO Run a Family-Owned Business?" Harvard Business Review (website) (August 15, 2014).
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

demonstrates the effectiveness (or lack thereof) of an intervention even without perfectly predicting a firm’s response still has enormous value for setting policy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55959 2019 The Oxford Handbook of... View Details
Keywords: Dina Gerdeman
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

In the early 1790s, a flood of newly issued public and private securities sparked an investment boom in the nascent United States. In New York, the bustling commercial district along Wall Street emerged as the center of the city's... View Details
Keywords: Martha Lagace
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

intragenerational differences in shopping behavior to accelerate the decline of store asset productivity even more. Although these trends are felt hardest by category killers, they are by no means the only retailers feeling the pain. The impact of View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 21 Oct 2014
  • First Look

First Look: October 21

that emerge from the cross cutting exploration of one of the toughest challenges our society has ever faced. Publisher's link: http://ukcatalogue.oup.com/product/9780198704072.do October 2014 Leading Sustainable Change: An Organizational... View Details
Keywords: Sean Silverthorne
  • 24 Nov 2009
  • First Look

First Look: Nov. 24

pioneering work of Howard Raiffa and often expressed in the pages of the Negotiation Journal, the emergent prescriptive field of "negotiation analysis" progressively developed from Raiffa's early contributions to game theory and... View Details
Keywords: Martha Lagace
  • November 2017
  • Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Value Creation; Emerging Markets; Product Development; Segmentation; Business Units; Communication; Profit; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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Wells, John R., and Gabriel Ellsworth. "Tencent." Harvard Business School Teaching Note 718-457, November 2017.
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

describe the enormous changes in the markets for therapies for rare diseases that have emerged over recent decades. The most prominent example is the fact that the profit-maximizing price of new orphan drugs appears to be greater today... View Details
Keywords: Dina Gerdeman
  • February 2017
  • Case

Yemeksepeti: Growing and Expanding the Business Model through Data

By: William R. Kerr, Gamze Yucaoglu and Eren Kuzucu
In October 2016, Nevzat Aydin, co-founder and CEO of Yemeksepeti, the Turkish online food-ordering company, was looking over the company's quarterly results and projections for the upcoming year with his management team. It had been almost a year and a half since Aydin... View Details
Keywords: Entrepreneurial Management; Entrepreneurial Ventures; Turkey; Big Data; Customer Focused Organization; Service Management; Continuous Improvement; Data Analysis; Internet; Growth Strategy; Technological Change; Information Systems; Entrepreneurship; Corporate Strategy; Analytics and Data Science; Analysis; Customer Focus and Relationships; Emerging Markets; Service Operations; Competitive Advantage; Performance Improvement; Internet and the Web; Growth and Development Strategy; Information Technology; Value Creation; Food and Beverage Industry; Turkey
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Kerr, William R., Gamze Yucaoglu, and Eren Kuzucu. "Yemeksepeti: Growing and Expanding the Business Model through Data." Harvard Business School Case 817-095, February 2017.
  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

naturally solve problems by filling in gaps for situations they’ve never encountered, he says. Consider, for example, a doctor dealing with a disabled elderly patient in an Emergency Room, after just seeing a healthy young patient. Good... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

Sometimes, the loudest, most confident voice in the room might indeed be the best decision-maker. Other times, the person who understands that they don’t know the answer—and therefore holds back in a discussion—may be wiser. Whether... View Details
Keywords: by Kara Baskin
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

focus—and in fact, he felt he couldn’t perform without it. “His charmed crustacean was as important as his finely tuned piano,” Norton writes. Similarly, Norton recounts in the book the example of an emergency View Details
Keywords: by Michael Blanding
  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

and the way unexpected crises can emerge rapidly, leaders must move faster and display more strategic agility than ever before. Much of Watkins’ advice about how company officials should assume a leadership post still holds true. It’s... View Details
Keywords: by John Quelch
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

risk-takers, able to live by a “fail fast” and “learn fast” approach. Leaders still want this, and to get it they need to create an environment that makes room for uncertainty, experimentation, and well-intentioned failure. They... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

crippling migraine headaches—at times landing in the emergency room in excruciating pain. This mental anguish continued for 40 years, growing more intense and frightening as time went on. “The stress and... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

information systems. "We had so many people in the company who wanted to help but who weren't trained to help," Neeleman told the New York Times. "We had an emergency control center full of people who didn't know what to... View Details
Keywords: by Julia Hanna; Air Transportation
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

25-50 percent even after restaurants are permitted to reopen. It’s still an open question how skittish the American public will be about returning to one of its favorite pasttimes. As a result, the restaurant industry that emerges from... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 31 Mar 2023
  • Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

Professor of Public Policy at Harvard’s John F. Kennedy School of Government, conducted the research with Katherine Baicker of the University of Chicago and Mark Shepard, associate professor of public policy at the Kennedy School. Addressing the high costs of health... View Details
Keywords: by Kasandra Brabaw; Insurance; Health
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

okay, so you've got me in the room now. You're one of four African American CEOs in the Fortune 500. Does it make any difference to our people that you're in the room? And that's his question. Neeley: all of us have to be present and... View Details
Keywords: by Staff; Pharmaceutical
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