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- All HBS Web
(96)
- News (24)
- Research (66)
- Multimedia (1)
- Faculty Publications (23)
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- December 2016 (Revised March 2017)
- Case
Beingmate
By: David E. Bell, Juan Ma and Natalie Kindred
Founded in 2002, Hangzhou, China–based Beingmate was a major producer of infant formula and related products in the high-demand Chinese market. After an infamous 2008 food safety episode in China, in which toxic infant formula sickened thousands of babies and led to... View Details
Keywords: Marketing Strategy; Competitive Strategy; Partners and Partnerships; Food and Beverage Industry; China
Bell, David E., Juan Ma, and Natalie Kindred. "Beingmate." Harvard Business School Case 517-050, December 2016. (Revised March 2017.)
- August 2022
- Article
The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices
By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits... View Details
Keywords: Choice; Purchase Intent; Privacy; Privacy Notices; Warnings; Assurances; Information Disclosure; Trust; Consumer Behavior; Spending; Decisions; Information; Communication
Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
- January–February 2014
- Article
IDEO's Culture of Helping
By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency... View Details
Keywords: Management Style; Behavior; Attitudes; Organizational Culture; Relationships; Social and Collaborative Networks
Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
- 28 Nov 2023
- Book
Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?
safety. In fact, the relationship between business entities and the state in autocracies can involve a delicate dance. While many authoritarian regimes desire capitalists for the growth and legitimacy they can generate, a tension of View Details
Keywords: by Sean Silverthorne
- 24 May 2021
- Op-Ed
Can Fabric Waste Become Fashion’s Resource?
COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
road.” When KKR bought CHI Overhead Doors in 2015, it offered a test case for an idea Stavros had been toying with since he was a student at HBS. He made every employee an owner, promising each a payout of at least $15,000 if the company met its targets when sold.... View Details
Keywords: by Avery Forman
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
overhauling your meeting process won’t necessarily show positive results the very next meeting, and changing it too often could cause unrest, and even distrust if the rules of engagement keep changing. Have at least four to six meetings... View Details
Keywords: by Julia Austin
- 17 Jan 2011
- Research & Ideas
Being the Boss
have a view of authority that differs from yours. They may bring to work generational or cultural attitudes that lead them to distrust and question authority. That will make them less likely to comply. This is not personal. It's simply a... View Details
Keywords: by Carmen Nobel
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
rates rose when enlistment became legal. From disfranchisement to distrust The results suggest racism blunted available manpower for the war at a critical time. They also imply the US government shortchanged itself by violating its own... View Details
Keywords: by Rachel Layne
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
their families, neighborhoods, or social clubs. “The same trend showing up in the workplace is worrisome because it means we have even fewer opportunities to interact across partisan lines,” she says. “It could accelerate the growing nature of View Details
Keywords: by Pamela Reynolds
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
one continual change initiative. Maybe it's a relief to know that only a few of these efforts will actually be carried through to completion, but that knowledge doesn't do much for morale. Change fatigue is rampant, and it's exacerbated by a natural tendency to View Details
Keywords: by Nick Morgan
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
truth. It turns business decisions into elaborate exercises in gaming. It sets colleague against colleague, creating distrust and ill will. And it distorts incentives, motivating people to act in ways that run counter to the best... View Details
Keywords: by Michael C. Jensen
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
hidden nature of language struggles. These problems created an "us and them" class of native and nonnative English speakers, which sometimes led to resentment and distrust among nonnative speakers toward the native speakers.... View Details
Keywords: by Kim Girard
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
and is working through the details of a partnership with GoFundMe to help facilitate donations for businesses. Other platforms such as Uber are working on similar initiatives. Distrust of government aid The survey data also shed light on... View Details
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
to appeal to young would-be smokers. But corporate distrust runs so deep for some consumers that constructive dialogue is virtually impossible; consider vaccination skeptics who criticize Big Pharma’s influence, despite considerable... View Details
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
far less open about revealing information about their activities. In many cases, it is extraordinarily difficult to find information about firms which are opaque to outsiders. In both countries, there is a particular distrust between the... View Details
Keywords: by Sean Silverthorne
- 09 Sep 2013
- Lessons from the Classroom
Teaching Climate Change to Skeptics
A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of climate change and how society... View Details
Keywords: by Carmen Nobel
- 01 Aug 2008
- Research & Ideas
Does Market Capitalism Have a Future?
Latin America, they're concerned that economic progress may not be fast enough nor redistribution of income sufficient to forestall more Chavez-type leaders. Many distrust government. The U.S. business community despairs of America's... View Details
Keywords: by Garry Emmons
- 09 Jul 2014
- Research & Ideas
How Business Leaders Can Strengthen American Schools
productive partnership: Business leaders tend to give themselves more credit for being informed about education than superintendents do. Rivkin notes that in the survey of superintendents, the qualitative comments section also showed a clear undercurrent of View Details