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  • All HBS Web  (1,341)
    • People  (3)
    • News  (359)
    • Research  (708)
    • Events  (9)
    • Multimedia  (15)
  • Faculty Publications  (408)
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  • April 2020
  • Teaching Note

Glossier: Co-Creating a Cult Brand with a Digital Community

By: Jill Avery
Teaching Note for HBS No. 519-022. Flush with cash from its Series C fundraise, cult beauty brand Glossier considers its next phase of growth, facing critical decisions on how to allocate its capital to support various marketing communications and distribution... View Details
Keywords: Digital Marketing; Crowdsourcing; CRM; Startup; Direct-to-consumer; DTC; Marketing; Marketing Strategy; Brands and Branding; Consumer Behavior; Customer Relationship Management; Venture Capital; Business Startups; Entrepreneurship; Social Media; Beauty and Cosmetics Industry; United States
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Avery, Jill. "Glossier: Co-Creating a Cult Brand with a Digital Community." Harvard Business School Teaching Note 520-099, April 2020.
  • 14 Apr 2022
  • News

Developing a Digital Mindset

    Driving Digital Strategy

    Disruption and transformation get a lot of hype, and for good reason. Digital technologies have disrupted entire industries and incumbents have often struggled in this new world. Typical approaches used by legacy players such as using technology to improve... View Details

    • Web

    Hiring Organizations

    Employment Data Hiring Organizations Employment Data Hiring Organizations The below organizations hired an MBA graduate from the Class of 2024 or a summer intern from the Class... View Details
    • September 2020 (Revised July 2021)
    • Case

    Moderna (A)

    By: Marco Iansiti, Karim R. Lakhani, Hannah Mayer and Kerry Herman
    In summer 2020, Stephane Bancel, CEO of biotech firm Moderna, faces several challenges as his company races to develop a vaccine for COVID-19. The case explores how a company builds a digital organization, and leverages artificial intelligence and other digital... View Details
    Keywords: COVID-19; Vaccine; Digital Organizations; Organizational Structure; Operations; Management; Health Pandemics; Research and Development; Goals and Objectives
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    Iansiti, Marco, Karim R. Lakhani, Hannah Mayer, and Kerry Herman. "Moderna (A)." Harvard Business School Case 621-032, September 2020. (Revised July 2021.)
    • 08 Jun 2022
    • News

    Embracing a Digital Approach

    • October 2021 (Revised February 2025)
    • Module Note

    Operations in an Omnichannel World: Digital Integration of Operations Across Channels and Organizations

    By: Antonio Moreno
    Keywords: Omnichannel; Operations
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    Moreno, Antonio. "Operations in an Omnichannel World: Digital Integration of Operations Across Channels and Organizations." Harvard Business School Module Note 622-049, October 2021. (Revised February 2025.)
    • 02 Jun 2022
    • Video

    Embracing a Digital Approach

    • Blog

    Leading Successful Digital Transformation

    five key areas: Common vision and strategy: One of the most challenging aspects of digital transformation is knowing where to start. Different stakeholders in the company often have different views and definitions of View Details
    • March 2018
    • Case

    Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company

    By: Rosabeth Moss Kanter and Jonathan Cohen
    As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change in the company. This case follows her career at the company and describes the challenges she faced as a change agent,... View Details
    Keywords: Digital; Engagement; Stakeholder Engagement; Grassroots Movement; Organization Change And Adaptation; Quality; Health Care; Health Care Industry; Career Path; Leading Change; Management; Innovation and Management; Personal Development and Career; Organizational Change and Adaptation; Biotechnology Industry; Health Industry
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    Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company." Harvard Business School Case 318-082, March 2018.
    • Program

    Driving Digital Strategy

    program is eligible for the Digital Transformation Certificate. Learn More Key Benefits By the end of this course, you will emerge as a dynamic and future-ready leader, armed with the knowledge, tools, and mindset necessary to lead your... View Details
    • December 2005 (Revised May 2007)
    • Case

    Polaroid Entering Digital Imaging

    Focuses on Polaroid's attempt to respond to the changes to its competitive environment that are entailed by the rise of digital imaging. View Details
    Keywords: Organizational Change and Adaptation; Technological Innovation; Competition; Consumer Products Industry; Technology Industry
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    Gavetti, Giovanni M., Mary Tripsas, Elizabeth Johnson, and John Lafkas. "Polaroid Entering Digital Imaging." Harvard Business School Case 706-459, December 2005. (Revised May 2007.)
    • Article

    Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

    By: Ryan Raffaelli and Ryann Noe
    This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
    Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
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    Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.)
    • April 2017 (Revised May 2022)
    • Case

    King Digital Entertainment

    By: Jeffrey F. Rayport, Davide Sola, Federica Gabrieli and Elena Corsi
    Riccardo Zacconi was the co-founder and CEO of King Digital Entertainment, the video game company that had quickly established itself as the world’s leading maker of casual games for mobile devices after the sensational success of its game “Candy Crush Saga.” Zacconi... View Details
    Keywords: Entrepreneurship; Information Technology; Growth and Development Strategy; Organizational Structure; Acquisition; Decision Choices and Conditions; Video Game Industry; Europe; Sweden
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    Rayport, Jeffrey F., Davide Sola, Federica Gabrieli, and Elena Corsi. "King Digital Entertainment." Harvard Business School Case 817-117, April 2017. (Revised May 2022.)
    • November 2021
    • Article

    Corporate Strategy and the Theory of the Firm in the Digital Age

    By: Markus Menz, Sven Kunisch, Julian Birkinshaw, David J. Collis, Nicolai J. Foss, Robert E. Hoskisson and John Prescott
    The purpose of this article is to reinvigorate research in the intersection of corporate strategy and the theory of the firm in light of the rapid advancement of digital technologies. Using the theory of the firm as an interpretive lens, we focus our analysis on the... View Details
    Keywords: Digitalization; Multi-business Firm; Scale And Scope; Theory Of The Firm; Corporate Strategy; Technological Innovation; Competitive Advantage; Organizational Design; Theory; Research; Digital Transformation
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    Menz, Markus, Sven Kunisch, Julian Birkinshaw, David J. Collis, Nicolai J. Foss, Robert E. Hoskisson, and John Prescott. "Corporate Strategy and the Theory of the Firm in the Digital Age." Journal of Management Studies 58, no. 7 (November 2021): 1695–1720.
    • 02 Feb 2022
    • News

    Where Can Digital Transformation Take You? Insights from 1,700 Leaders

      The Challenge of Digital Transformation

      The ubiquity of digital technology and internet connectivity is driving both new and old players across all industries to invest in new capabilities, define new business models, and compete in new ways. From software to automobiles, from healthcare to financial... View Details
      • 21 Aug 2018
      • News

      The Business Shelf: Driving Digital Strategy

      • October 1997
      • Case

      Polaroid Corporation: Digital Imaging Technology in 1997

      Focuses on strategic decisions regarding investment in digital imaging technology facing Polaroid Corp., a worldwide leader in the traditional imaging marketplace, in July 1997. New Polaroid CEO Gary DiCamillo must decide how much emphasis to place on digital vs.... View Details
      Keywords: Information Technology; Decision Choices and Conditions; Competitive Strategy; Consumer Products Industry
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      Rosenbloom, Richard S., and Ellen Pruyne. "Polaroid Corporation: Digital Imaging Technology in 1997." Harvard Business School Case 798-013, October 1997.
      • March 2018
      • Supplement

      Sandra Brown Goes Digital (B): The Commitment Decision

      By: Rosabeth Moss Kanter and Jonathan Cohen
      Sandra Brown, a middle manager at a biotech company who has led internal and external movements for change over the last few years, faces a decision. Whether to continue to work for change at the company or move on to pursue new opportunities elsewhere, where her new... View Details
      Keywords: Digital; Stakeholder Engagement; Managing Change; Career Path; Health Care Industry; Quality; Leading Change; Management; Organizational Change and Adaptation; Personal Development and Career; Decision Choices and Conditions
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      Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (B): The Commitment Decision." Harvard Business School Supplement 318-083, March 2018.
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