Decision-making - Publications - Faculty & Research

December 1999
Article

The Core Ideas for Better Decision-Making

By: John S. Hammond, Ralph L. Keeney and Howard Raiffa

Keywords: Decision Making

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September–October 2024
Article

Where Data-Driven Decision-Making Can Go Wrong

By: Michael Luca and Amy C. Edmondson

When considering internal data or the results of a study, often business leaders either take the evidence presented as gospel or dismiss it altogether. Both approaches are misguided. What leaders need to do instead is conduct rigorous discussions that assess any... View Details

Keywords: Information; Analytics and Data Science; Analysis; Decision Making

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2020
Book

The Power of Experiments: Decision-Making in a Data-Driven World

By: Michael Luca and Max H. Bazerman

Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of changes to an... View Details

Keywords: Experiments; Randomized Controlled Trials; Organizations; Decision Making; Analytics and Data Science; Management Analysis, Tools, and Techniques

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Article

An Integrated Decision-Making Approach for Improving European Air Traffic Management

By: Yael Grushka-Cockayne, Bert De Reyck and Zeger Degraeve

We develop a multistakeholder, multicriteria decision-making framework for Eurocontrol, the European air traffic management organization, for evaluating and selecting operational improvements to the air traffic management system. The selected set of improvements will... View Details

Keywords: Decision Making; Framework; Operations; Performance Improvement; Government Administration; Air Transportation Industry; Europe

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July 2017
Article

The Impact of 'Display-Set' Options on Decision-Making

By: Uma R. Karmarkar

The way a choice set is constructed can have a significant influence on how individuals perceive and evaluate their options and make decisions between them. Here, I examine whether a “display set” of visible but unavailable options can exert these same types of... View Details

Keywords: Decision Making Process; Heuristics; Similarity; Categorization; Marketing Insight; Marketing; Choice; Choice Architecture; Choice Sets; Display; Retail; Consumer Behavior; Decision Choices and Conditions; Decisions; Decision Making; Retail Industry; Consumer Products Industry

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15 Jan 1995
News

Ethical Leadership and the Psychology of Decision-Making

21 Feb 2023
News

Why Leaders Should Rethink Their Decision-Making Process

October 1980 (Revised April 1981)
Background Note

Structure of the U.S. Government Decision-Making Process

By: J. Ronald Fox

Keywords: Decision Making; Government and Politics; United States

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07 Sep 2016
Working Paper Summaries

Decision-Making by Precedent and the Founding of American Honda (1948–1974)

Keywords: by Ramon Casadesus-Masanell and John Heilbron; Auto

Cost Conscious? The Neural and Behavioral Impact of Price Primacy on Decision-Making

Price is a key factor in most purchases, but can be presented at different stages of decision-making prior to a purchase. We looked at how the order of price and product information might impact decision-making... View Details

February 1998 (Revised February 2000)
Teaching Note

Decision-Making Exercise (A), (B), and (C), TN

By: David A. Garvin and Michael Roberto

Teaching Note for (9-397-031), (9-397-032), and (9-397-033). View Details

Keywords: Decision Making; Business Education

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2007
Working Paper

Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making

By: Giovanni Gavetti and Massimo Warglien

In novel environments, strategic decision-making is often premised on analogy, and recognition lies at its heart. Recognition refers to a class of cognitive processes through which a problem is interpreted associatively in terms of something that has been experienced... View Details

Keywords: Interpersonal Communication; Decision Choices and Conditions; Mathematical Methods; Cognition and Thinking; Power and Influence

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Article

It's Time to Reset Decision-Making in Your Organization

By: Boris Groysberg and Sarah Abbott

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11 Dec 2019
Podcast

How AI shifts enterprise decision-making into self-driving mode

For decades, enterprise systems vendors have promised legacy businesses virtual omniscience—decision-making informed by real-time, comprehensive views of their organizations’ activities and relevant external factors. This holy grail has eluded large established... View Details

12 Nov 2018
Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

the other parts of the problem,” Shore says. “In that sense, it’s like a model for complex business decision-making because, usually, interesting problems are not just a matter of tweaking one variable up a little bit or down a little... View Details

Keywords: by Roberta Holland

2000
Dissertation

Strategic Decision-Making Processes: Achieving Efficiency and Consensus Simultaneously

By: Michael A. Roberto

Citation

11 Dec 2019
News

How AI shifts enterprise decision-making into self-driving mode

2019
Article

Structural Balance Emerges and Explains Performance in Risky Decision-Making

By: Omid Askarisichani, Jacqueline N. Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh and Brian Uzzi

Polarization affects many forms of social organization. A key issue focuses on which affective relationships are prone to change and how their change relates to performance. In this study, we analyze a financial institutional over a two-year period that employed 66... View Details

Keywords: Polarization; Structural Balance; Performance; Groups and Teams; Risk and Uncertainty; Decision Making

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