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  • All HBS Web  (6,269)
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    • News  (1,254)
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  • August 2015 (Revised February 2017)
  • Case

Bridj and the Business of Urban Mobility (A): Developing a New Model

By: Rosabeth Moss Kanter and Daniel Fox
Bridj, a Boston startup that provides Big Data-powered, "pop-up" bus routes that respond to transportation demand, has been in operation for a little over a year and has recently launched service in Washington, D.C., its second market. Despite media acclaim and... View Details
Keywords: Startup; Startup Management; Big Data; Smart Transit; Stakeholder Engagement; Stakeholder Management; Urban Vehicle; Mobility; Mass Transit; Uber; Government Relations; Technological Innovation; Analytics and Data Science; Entrepreneurship; Business and Stakeholder Relations; Transportation; Business Startups; Management; Business and Government Relations; Transportation Industry; Boston; District of Columbia
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Kanter, Rosabeth Moss, and Daniel Fox. "Bridj and the Business of Urban Mobility (A): Developing a New Model." Harvard Business School Case 316-025, August 2015. (Revised February 2017.)
  • March 2009 (Revised December 2009)
  • Case

Relational Investors and Home Depot (A)

By: Jay W. Lorsch and Kaitlyn Simpson
In 2006, amidst shareholder upset over CEO Robert Nardelli's compensation and Home Depot's declining stock price, Relational Investors decided to further investigate the situation. As experts in turning around underperforming and undervalued companies, Relational's... View Details
Keywords: Restructuring; Financial Management; Investment; Corporate Governance; Governing and Advisory Boards; Organizational Change and Adaptation; Ownership Stake; Business and Shareholder Relations; Corporate Strategy
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Lorsch, Jay W., and Kaitlyn Simpson. "Relational Investors and Home Depot (A)." Harvard Business School Case 409-076, March 2009. (Revised December 2009.)
  • 2018
  • Dictionary Entry

Communicating about Climate Change with Corporate Leaders and Stakeholders

By: Andrew J. Hoffman
Within the corporate sector, climate change represents an unfolding market shift, one that is driven by policy but also by pressures from a variety of market constituents such as consumers, suppliers, buyers, insurance companies, banks, and others. The shift takes... View Details
Keywords: Adaptation; Climate Change; Transition; Innovation Strategy; Markets
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Hoffman, Andrew J. "Communicating about Climate Change with Corporate Leaders and Stakeholders." In The Oxford Encyclopedia of Climate Change Communication. 3 vols. Edited by Matthew Nisbet, Shirley Ho, Ezra Markowitz, Saffron O’Neill, Mike Schäfer, and Jagadish Thaker. Oxford University Press, 2018.
  • March 1986 (Revised February 1987)
  • Case

Air Canada: Organizing for Public Relations and Media Relations (A)

By: Stephen A. Greyser and Roy V. Eales
Keywords: Business Organization; Strategy; Air Transportation Industry
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Greyser, Stephen A., and Roy V. Eales. "Air Canada: Organizing for Public Relations and Media Relations (A)." Harvard Business School Case 586-144, March 1986. (Revised February 1987.)
  • January 1997
  • Article

The Internet, Intel and the Vigilante Stakeholder

By: Joseph L. Badaracco Jr.
Keywords: Internet and the Web; Information Infrastructure; Business and Stakeholder Relations
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Badaracco, Joseph L., Jr. "The Internet, Intel and the Vigilante Stakeholder." Business Ethics 6, no. 1 (January 1997): 18–29.
  • October 2012 (Revised August 2013)
  • Case

Russia and China: Energy Relations and International Politics

By: Rawi Abdelal and Sogomon Tarontsi
Russia and China are neighbors with complementary needs: Russia has an abundance of energy resources, which China needs to fuel its industry. The case analyzes the evolution of the China-Russia energy relations in the post-Cold War period, with an emphasis on the... View Details
Keywords: Strategy; International Relations; Energy; Cross-Cultural and Cross-Border Issues; Globalized Markets and Industries; Business and Government Relations; Energy Industry; China; Russia
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Abdelal, Rawi, and Sogomon Tarontsi. "Russia and China: Energy Relations and International Politics." Harvard Business School Case 713-045, October 2012. (Revised August 2013.)
  • 1988
  • Chapter

Trade Associations and Public Relations

By: R. S. Tedlow
Keywords: Non-Governmental Organizations; Business and Community Relations; Public Relations Industry
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Tedlow, R. S. "Trade Associations and Public Relations." In Trade Associations in Business History, edited by Hiroaki Yamazaki and Matao Miyamoto. University of Tokyo Press, 1988.
  • July/August 2004
  • Article

Stakeholders and Environmental Management Practices: An Institutional Framework

By: Magali Delmas and Michael W. Toffel
Despite burgeoning research on companies' environmental strategies and environmental management practices, it remains unclear why some firms adopt environmental management practices beyond regulatory compliance. This paper leverages institutional theory by proposing... View Details
Keywords: Strategy; Management Practices and Processes; Environmental Management; Adoption; Business and Stakeholder Relations; Organizational Structure; Factories, Labs, and Plants; Competition; Framework; Governance Compliance; Governing Rules, Regulations, and Reforms
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Delmas, Magali, and Michael W. Toffel. "Stakeholders and Environmental Management Practices: An Institutional Framework." Business Strategy and the Environment 13, no. 4 (July/August 2004): 209–222.
  • 2014
  • Chapter

Too Big To Trust? Managing Stakeholder Trust in Business in the Post-Bail-Out Economy

By: Deepak Malhotra
This chapter considers the aftermath of the financial crisis of 2008, and specifically the subsequent “bail-out” of the large financial institutions by the American government, from the perspective of trust in the post-bail-out economy. The author considers the impacts... View Details
Keywords: Trust; Business and Stakeholder Relations; Government and Politics; Financial Crisis
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Malhotra, Deepak. "Too Big To Trust? Managing Stakeholder Trust in Business in the Post-Bail-Out Economy." Chap. 3 in Public Trust in Business, edited by Jared D. Harris, Brian Moriarty, and Andrew C. Wicks, 51–85. Cambridge University Press, 2014.
  • December 2019
  • Case

The Business of Pain: Johnson & Johnson and the Promise of Opioids

By: Erik Snowberg, Trevor Fetter and Amy W. Schulman
This case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders. In 2007, Johnson & Johnson’s (J&J) subsidiary Janssen has to decide whether or... View Details
Keywords: Opioids; Addiction; Stakeholder Capitalism; Business and Stakeholder Relations; Product Launch; Decision Making; Ethics; Social Issues; Pharmaceutical Industry
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Snowberg, Erik, Trevor Fetter, and Amy W. Schulman. "The Business of Pain: Johnson & Johnson and the Promise of Opioids." Harvard Business School Case 720-420, December 2019.
  • November 2005 (Revised August 2006)
  • Case

Investor Relations at TOTAL

By: Gregory S. Miller, Vincent Marie Dessain and Anders Sjoman
Examines investor relations and financial communications in a large company with a diverse group of financial stakeholders. Total is an "energy major" based in Paris, France. The importance of its product and its impact on economies and environments combine with the... View Details
Keywords: Financial Reporting; Business and Shareholder Relations; Communication Strategy; Paris
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Miller, Gregory S., Vincent Marie Dessain, and Anders Sjoman. "Investor Relations at TOTAL." Harvard Business School Case 106-023, November 2005. (Revised August 2006.)
  • September 2007
  • Article

Related Lending and Economic Performance: Evidence from Mexico

By: Noel Maurer and Stephen Haber
Related lending, a widespread practice in LDCs, is widely held to encourage bankers to loot their banks at the expense of minority shareholders and depositors. We argue that neither looting nor credit misallocation are necessary outcomes of related lending. On... View Details
Keywords: Crime and Corruption; Developing Countries and Economies; Financial Crisis; Financing and Loans; History; Business and Shareholder Relations; Banking Industry; Mexico
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Maurer, Noel, and Stephen Haber. "Related Lending and Economic Performance: Evidence from Mexico." Journal of Economic History 67, no. 3 (September 2007): 551–581.
  • Research Summary

US-China Relations

By: Meg Rithmire
Economic interdependence between the US and China was imagined years ago to be a source of security and prosperity for both countries, but is now the site of concerns about risk and national security on both sides. My work has examined how that shift has come about,... View Details
  • 12 Feb 2008
  • Conference Presentation

MapEcos: Facility Disclosure and Stakeholder Attention (preliminary analysis)

By: Michael W. Toffel
Keywords: Business and Stakeholder Relations; Corporate Disclosure
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Toffel, Michael W. "MapEcos: Facility Disclosure and Stakeholder Attention (preliminary analysis)." Paper presented at the Toxic Release Inventory (TRI) National Training Conference, U.S. Environmental Protection Agency, Washington, DC, February 12, 2008.
  • December 2010 (Revised September 2014)
  • Background Note

Layoffs: Effects on Key Stakeholders

By: Sandra J. Sucher, Elana Sara Green, David Alberto Rosales and Susan J. Winterberg
From 2004-2009, almost 40,000 mass layoffs occurred in the US, representing over 7 million workers. This note describes the effects of layoffs on employees, firms, and communities. View Details
Keywords: Restructuring; Decisions; Employees; Resignation and Termination; Business and Stakeholder Relations; United States
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Sucher, Sandra J., Elana Sara Green, David Alberto Rosales, and Susan J. Winterberg. "Layoffs: Effects on Key Stakeholders." Harvard Business School Background Note 611-028, December 2010. (Revised September 2014.)
  • November 2024
  • Article

Stakeholder Amnesia in M&A Deals

By: Caley Petrucci and Guhan Subramanian
Public companies have increasingly embraced environmental, social and governance (ESG) factors in the course of everyday business. However, these ESG considerations are virtually non-existent in merger and acquisition (M&A) transactions. Elon Musk’s recent acquisition... View Details
Keywords: Corporate Governance; Corporate Social Responsibility and Impact; Governing and Advisory Boards; Mergers and Acquisitions
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Petrucci, Caley, and Guhan Subramanian. "Stakeholder Amnesia in M&A Deals." Journal of Corporation Law 50, no. 1 (November 2024): 87–147.
  • April 2005 (Revised April 2005)
  • Background Note

Strategies of Related Diversification

By: Bharat N. Anand
Which businesses should a firm expand into? This question of corporate scope is central to corporate strategy. Flawed scope decisions can have severe consequences, and the trauma experienced by many companies as a result of mistaken decisions to expand scope is often... View Details
Keywords: Diversification; Business Conglomerates; Corporate Strategy; Problems and Challenges
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Anand, Bharat N. "Strategies of Related Diversification." Harvard Business School Background Note 705-481, April 2005. (Revised April 2005.)
  • September 2006
  • Case

IR at BP: Investor Relations and Information Reconnaissance

By: Gregory S. Miller, Daniela Beyersdorfer and Anders Sjoman
BP's IR director has begun a program to use information regarding external views of BP and the industry as part of the firm's planning and operational activities. This information is generated as a portion of their award winning investor relations program, and had... View Details
Keywords: Knowledge Use and Leverage; Operations; Information Management; Business and Shareholder Relations; Planning
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Miller, Gregory S., Daniela Beyersdorfer, and Anders Sjoman. "IR at BP: Investor Relations and Information Reconnaissance." Harvard Business School Case 107-026, September 2006.
  • March 11, 2020
  • Editorial

A Bolder Vision for Business Schools

By: P. Tufano
Business schools teach to a model that dates back to the 1950s. Given the growing demands on business to take a lead in confronting societal challenges, business schools need to update how they train business leaders and how they compete, argues Oxford’s Saïd School... View Details
Keywords: Business Schools; Business And Society; Business Education; Leadership Development; Business and Stakeholder Relations
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Tufano, P. "A Bolder Vision for Business Schools." Harvard Business Review Digital Articles (March 11, 2020).
  • February 1987
  • Case

Air Canada: Organizing for Public Relations and Media Relations (B): The Manager and the Media

By: Stephen A. Greyser
Keywords: Business Organization; Strategy; Air Transportation Industry
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Greyser, Stephen A. "Air Canada: Organizing for Public Relations and Media Relations (B): The Manager and the Media." Harvard Business School Case 587-126, February 1987.
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