Publications

24 Jun 2022
Blog Post

On Pride and Community

Nicolle Richards (MBA 2023) serves as one of the two co-presidents of PRIDE, the LGBTQ+ club at HBS. She grew up in Vienna, Austria and lived in San Francisco and Nairobi, Kenya before coming to business school. Nicolle is passionate... View Details

21 Jan 2015
Lessons from the Classroom

Managing the Family Business: Market Basket’s Lessons About Buyouts

unity in the family and ownership group are fundamental to long-term success for the family business. And while we can try to maintain accord in other ways, long-lived family companies, like Riedel in Austria (11 generations), DeKuyper in... View Details

Keywords: Retail

February 2019 (Revised October 2022)
Case

Scandal at Steinhoff

By: Kristin Mugford and Phil Caruso

Keywords: Volatility; Borrowing and Debt; Insolvency and Bankruptcy; Financial Liquidity; Bonds; Corporate Accountability; Failure; International Finance; Restructuring; Business Conglomerates; Crime and Corruption; Retail Industry; South Africa; Austria; Netherlands

November 2018
Case

Sportradar (A): From Data to Storytelling

By: Ramon Casadesus-Masanell, Karen Elterman and Oliver Gassmann

In 2013, the Swiss sports data company Sportradar debated whether to expand from its core business of data provision to bookmakers into sports media products. Sports data was becoming a commodity, and in the future, sports leagues might reduce their dependence on... View Details

21 Dec 2022
News

HBS Community Comes Together in Wake of Ukraine Invasion

freezing—both already outside and still suffering inside Ukraine,” says Bleier. “At this time, the priority in Austria is to provide accommodation, register the people arriving to provide working permit, arrange medical and financial aid,... View Details

December 2013
Supplement

Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B)

By: James K. Sebenius and Laurence A. Green

This case carefully traces the process by which Stuart Eizenstat handled the negotiation challenges outlined in "Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (A)". It describes the outcome of the Swiss negotiations and briefly sketches... View Details

Keywords: Bargaining; Conflict Resolution; Disputes; Mediation; Dispute Resolution; Governance; History; Negotiation; Business and Government Relations; Banking Industry; Insurance Industry; Switzerland; Germany; Austria; France; Israel

14 Oct 2013
Research & Ideas

Time that Government Reopens for Business

economic recovery, including too much combined government and consumer debt, inflexible labor markets, and growing political anxiety, which is spreading from southern Europe into northern countries such as Austria and the Netherlands.... View Details

Keywords: by Jim Aisner

August 2017 (Revised May 2019)
Case

Hilti (A): Fleet Management?

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the strategic decision-making process of premium power tools manufacturer Hilti in 1999, when the company was considering implementing a fleet management system in the construction industry. Fleet management would involve a shift from selling power... View Details

11 Apr 2013
News

'Living Legend' Reifer Reflects on Life's Journey

Keywords: Food Manufacturing; Manufacturing; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

May 2017 (Revised September 2018)
Supplement

Hilti Fleet Management (B): Towards a New Business Model

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

The (B) case tackles the implementation and scaling process of fleet management over the years. Finally, the case explores current challenges facing the BMI. View Details

30 Apr 2007
Research & Ideas

All Eyes on Slovakia’s Flat Tax

governments will increasingly look for ways to reform their tax and labor systems in order to attract business—or simply stop businesses from delocalizing. The direct effect of the Slovak flat tax can be seen in Europe, where neighboring View Details

Keywords: by Martha Lagace

June 2017 (Revised May 2018)
Supplement

Hilti Fleet Management Video Supplements

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details

May 2017
Teaching Note

Hilti Fleet Management (A) and (B)

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

These notes are meant to accompany Hilti Fleet Management (A): Turning a Successful Business Model on Its Head (717-427) and Hilti Fleet Management (B): Towards a New Business Model (717-465).
This case explores the introduction of fleet management in the... View Details