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  • All HBS Web  (129)
    • News  (25)
    • Research  (64)
    • Multimedia  (2)
  • Faculty Publications  (20)

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  • All HBS Web  (129)
    • News  (25)
    • Research  (64)
    • Multimedia  (2)
  • Faculty Publications  (20)
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  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

for people who apply their creative sparks to the insights they gain from data, artificial intelligence, and feedback from colleagues. Learning and performance are twinned, not split as is often the case at companies that have yet to embrace View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

decisions and move forward. "Leaders must go from trying to have all the answers to being comfortable with being uncomfortable." As roundtable participants pointed out, "standard safety vests" aren’t available; best practices are still up... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

participants say that employees will likely reject data instead of incorporating it into the daily practices in their organizations. It’s also imperative to have team members represent diversity of thought, and some participants argued... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

kata to make our lives a little better every day,” Takeuchi says. 2. Ask the right questions When navigating uncertain waters, an ingrained sense of purpose serves as a rudder. To maintain the necessary balance between agility and... View Details
Keywords: by Kristen Senz
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

iStock Summing Up How Should Organizations Draw the Line on Pay Transparency? There is general support for the widespread practice of disclosing pay data in "bands" associated with jobs. Fewer people would go beyond this to... View Details
Keywords: by James Heskett; Financial Services
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details
Keywords: by Sean Silverthorne
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

quickly. The shift has happened in days, not months. Businesses may be able to learn how to move faster, acting in more agile ways, as a result. Amy C. Edmondson (@AmyCEdmondson) is the Novartis Professor of Leadership and Management.... View Details
Keywords: by Dina Gerdeman
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

change. Look at how we personify buildings: “Headquarters wants . ” “The Pentagon says ....” In today’s fast-paced world, fixed structures can weigh you down, can make agility and resilience very difficult, and can stifle the... View Details
Keywords: by Sean Silverthorne
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

industries agile enough to meet their professional and personal needs. Employees also have greater agency to demand the working conditions they want. In the past, employers have had the upper hand during times of economic uncertainty, but... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

seed the concept more broadly.” But Ana Frony reminded us to “never forget that even trainees must have some intuition and poetry to develop a hypotheses and design an experiment.” Nick C raised the question of just how far the practice... View Details
Keywords: by James Heskett; Technology
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

First, HBS alumnae Kim Scott's book Just Work offers practical ways to serve as an upstander and deal with injustice at work. Second, my dear friend Laurie David and her co-author Heather Reisman's book Imagine It! not only unpacks how... View Details
Keywords: by Kathryn Haviland
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

phones, computers/tablets, and investment advice are three such categories today. The Future Of Retail Clearly, this is a new world for store retailers. To compete with online competitors, retailers will need to be agile both in... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

Summing Up Is Business Agility a Product of Top-Down or Bottom-Up Resource Allocation? Respondents to this month's column provided possible explanations for greater reliance on top-down resource allocation processes (RAPs) while reminding... View Details
Keywords: by James Heskett
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

L. Arbuckle Professor of Business Administration. F. Warren McFarlan: Donations matter more than ever   This is the time when tangible support really matters as the funding sources are drying up for so many social enterprises. Your support may be the margin of... View Details
Keywords: by Danielle Kost
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

at essentially the same frequency as they target cash in segments related to alleged infringement. By contrast, cash is neither a key driver of intellectual property lawsuits by practicing entities (e.g., IBM and Intel) nor of any other... View Details
Keywords: Dina Gerdeman
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