Management Control Systems - Publications - Faculty & Research

01 Dec 2013
News

14 for '14

will run on inertia with partisan gridlock blocking any change in direction. But in the 50 states there are 25 with a GOP governor, house, and senate (population 165 million), and 13 with complete Democrat control (population 81 million).... View Details

Keywords: Arts, Entertainment; Finance; Government; Information; Retail Trade

May–June 2013
Article

Can Global Brands Create Just Supply Chains? Response: Promoting Political Mobilization

By: Jodi L. Short and Michael W. Toffel

Codes of conduct indicate that working conditions are improving overall at the factories being monitored by multinational corporations, and that these codes of conduct also create possibilities for political mobilization that can improve labor conditions more broadly. View Details

Citation

Read Now

22 May 2012
First Look

First Look: May 22

require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team-working together and making small, doable changes. What started as an experiment with a six-person team at The Boston Consulting Group-one of the... View Details

Keywords: Sean Silverthorne

11 May 2017
News

Going with the Flow

services enabled anybody having a baby at any hospital in the world to bank the cord blood. Trained obstetricians treated the procedure like an organ transplant, with all of the systems in place. Medical couriers transported the blood to... View Details

Keywords: Robert S. Benchley

01 Sep 2008
News

In Africa, Porter Sees Lessons for Health Care

HBS, HMS, and Harvard’s School of Public Health. Two case protagonists were in attendance: Dr. Paul Farmer, an HMS professor and the subject of the best-seller Mountains Beyond Mountains, and Dr. Agnes Binagwaho, executive secretary of the Rwandan National AIDS View Details

Keywords: HIV/AIDS; Ambulatory Health Care Services; Health, Social Assistance

01 Dec 2022
News

December 2022 Alumni and Faculty Books and Podcasts

Rowe (MBA 1993) Templeton Press Every child in America deserves to know that a path to a successful life exists and that they have the power to follow it. But many never set foot on that path because they grow up hearing the message that View Details

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

schedules, and even safety, something has to be done. When combined with a loss of “voice” at lower levels in the organization, it can be lethal. In the view of some observers, that’s what happened recently at Boeing. The Boeing example A whistleblower complaint blamed... View Details

Keywords: by James Heskett; Air Transportation

Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

leadership to the often-messy reality of rolling up one's sleeves and getting things done. It takes the point of view of a leader who: (1) is new to a situation, (2) must take action, and (3) is asked to operate within a system that she... View Details

Profile

Tim Nicolette

and management skills in the service of nonprofits in the social sector. What influence did HBS have on your ambitions? I came to HBS for two reasons. First, in my nonprofit work, I noticed that effective organizations were led by... View Details

Keywords: Nonprofit; Nonprofit / Government

31 Jul 2012
First Look

First Look: July 31

reviews, to reward top achievers and put low performers on notice. The practical challenges of applying this system are illustrated in three brief vignettes. In the first two, students can assume the role of a View Details

Keywords: Carmen Nobel

22 Feb 2022
News

Addressing The Financial Security Gap

The pandemic has served as a wake-up call on many fronts, but to Anne Ackerley (MBA 1988), managing director and head of the Retirement Group at BlackRock, it has focused a particular spotlight on the retirement crisis in the United... View Details

Keywords: Jennifer Gillespie

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and... View Details

Keywords: by Sara Grant

01 Jun 2012
News

Made in the USA

heavily in quality control and state-of-the-art equipment, a strategy that has helped him fend off competitors. A case in point is a Chinese company that launched a product similar to Aquamesh in 2000. “They tried to invade my market with... View Details

Keywords: Blagg, Deborah; cheese; lobster fishing; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

20 Dec 2006
Op-Ed

Investors Hurt by Dual-Track Tax Reporting

but this logic overlooks the fact that managers don't always do the right thing for shareholders. If managers are opportunistic, then the extra latitude provided by the dual-reporting View Details

Keywords: by Mihir Desai

October 1997 (Revised May 1998)
Supplement

Asda (B)

By: Michael Beer and James Weber

Describes Archie Norman's efforts over a five-year period to turn around the company by regaining financial control, delivering management, creating experimental projects where individuals felt free to innovate, instituting a back-to-roots strategy that put customers... View Details

Keywords: Change Management; Customer Relationship Management; Governance Controls; Innovation and Invention; Management; Service Delivery; Organizational Culture; Strategy; Food and Beverage Industry; Retail Industry

Citation

Purchase

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

John Walson launched the first commercial cable television system in Mahanoy City, Pennsylvania, an Appalachian town eighty-six miles from Philadelphia. 1,2 Walson worked as a lineman for Pennsylvania Power & Light and also owned a... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

17 Dec 2019
Cold Call Podcast

Under Pressure, Oxxo Rethinks the Convenience Store

Keywords: Re: Tatiana Sandino; Retail

12 Jan 2009
Research & Ideas

The Value of a ‘Portable’ Career

League in the MIT Sloan Management Review. "As research on the National Football League reveals, sometimes the specific nature of a job determines whether a great performer at one company can replicate that performance at another," they... View Details

Keywords: by Martha Lagace; Sports

Profile

Jeremy Andrus

chain, and selling. I worked for a while as a hotel developer for a Marriott franchisee. Before HBS, I was a management consultant at Monitor, which sharpened my perspective on business and industry strategy. I learned a huge amount at... View Details

Keywords: Entrepreneurship; Consumer Products; Entertainment / Media

03 Mar 2009
First Look

First Look: March 3, 2009

(February 2009) Abstract Pharmacy benefits managers (PBMs) have a unique opportunity to promote public health and generate value in the healthcare system. However, PBMs are largely evaluated on their ability to View Details

Keywords: Martha Lagace

Publications