Publications

October 1989 (Revised May 1996)
Case

Xerox Corp.: Leadership Through Quality (A)

By: Todd D. Jick and Leonard A. Schlesinger

Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details

Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry

Web

Previous Year | MBA

Previous Year Cost of Attendance Incoming Class Cost of Attendance 2024–2025 MBA Student Budget Class 2025 (EC) and Class of 2026 (RC) - 9 Months 9-Month Total Cost Single Tuition $76,410 Course & Program Materials Fee $2,650 HUHS Student Health Fee (SHF) $1,592... View Details

19 Jul 2023
News

The Key to Great Strategies? Timing.

01 Oct 2000
News

Q & A: Bain & Company's Thomas J. Tierney

In January 2000, Thomas J. Tierney (MBA 1980) announced that he would step aside as worldwide managing director of Bain & Company, a position he had held since 1992, and become chairman of The Bridge Group, a new Bain affiliate. Tierney's brainchild, The Bridge Group... View Details

Keywords: Peter K. Jacobs; Management, Scientific, and Technical Consulting Services; Professional Services

June 2010
Background Note

A Note on Corporate Entrepreneurship: Challenge or Opportunity?

This note provides an overview of the rationale and the challenges associated with building new businesses within established companies. It provides a framework for understanding why corporations pursue entrepreneurial ventures and the various levers that they employ.... View Details

Keywords: Business Plan; Corporate Entrepreneurship; Innovation and Invention; Problems and Challenges; Opportunities

October 1997 (Revised May 1998)
Case

Decision Making at the Top: The All-Star Sports Catalog Division

By: David A. Garvin and Michael Roberto

Describes a senior management team's strategic decision-making process. The division president faces three options for redesigning the process to address several key concerns. The president has extensive quantitative and qualitative data about the process to guide him... View Details

Keywords: Decision Choices and Conditions; Management Teams; Performance Improvement; Planning; Mathematical Methods; Strategy

10 Jan 2023
News

Work Insights from the World’s Longest Happiness Study

01 Jun 2008
News

Team MBA

GROUP DYNAMIC: (Clockwise from bottom) Andrew Saunders, Sonia Sahney, Tyler Koop, Courtney Hughes, and Peter Stone. Not pictured: Amyn Pesnani Photographs by Webb Chappell For this year’s feature on the School’s newest alumni, we selected a learning team, a more... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

February 2003 (Revised October 2003)
Case

Peter Jacobs at Versity.com

By: Leslie A. Perlow

Peter Jacobs is Versity.com's new professional CEO. This case provides a behind-the-scenes look at his thoughts and feelings about the company's evolution as he takes charge and tries to establish a new direction for the company. View Details

Keywords: Perspective; Growth and Development Strategy; Planning; Leadership; Management Teams

Find at Harvard

November 1978 (Revised June 1985)
Case

Hanson Industries (B)

By: William J. Bruns Jr. and Julie H. Hertenstein

Provides a complete description of the processes used in preparing a budget (annual operating plan). Starting with basic product line decisions, management prepares a budget that integrates production and marketing within constraints of financial feasibility. The... View Details

Keywords: Production; Negotiation; Marketing; Financing and Loans; Budgets and Budgeting; Planning

07 Feb 2024
News

Best Buy’s Hubert Joly on Redefining Your Company’s Purpose

Web

Tools | New Venture Competition

Starting a Social Enterprise Experts from Foley Hoag LLP address high level legal issues that New Venture Competition business plan entrants might have, and practical advice for starting a business. Legal Aspects of Starting a Social... View Details

01 Sep 2013
News

Class Day/Commencement 2013

truly engages them seemed to resonate with her audience. At HBS's 103rd Commencement the following day, the Bulletin caught up with three members of the MBA Class of 2013 and asked about their HBS experience and their plans for the... View Details

Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services

September 2021
Case

Vignettes on Professional Service Firm Governance

By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni

The two vignettes within “Vignettes on Professional Service Firm Governance” (HBS No. 122-024) present various issues relating to governance in professional service firms (“PSFs”). In the first, the Managing Director of a U.S. consulting firm contemplates whether to... View Details

December 1998
Case

Bell Atlantic and the Union City Schools (A): The Intelligent Network

By: Rosabeth M. Kanter and Ellen Pruyne

The first in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Provides an overview of the telecommunications industry in general and Bell Atlantic in particular, with special attention to... View Details

Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Telecommunications Industry; New Jersey

Career Coach

Sarah Bua

positioning, design/execution of search strategies, resume/cover letter editing, interview prep, career/life planning and leadership development. Sarah has served as a coach/facilitator in HBS' Program for Leadership Development (PLD),... View Details

Keywords: Consulting; Entrepreneurship; Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Venture Capital; Financial Services (All); Government; Health Care; Clean Technology; Energy

April 1993 (Revised November 1994)
Case

Chiron Corp.

By: Steven C. Wheelwright

Pablo Valenzuela, vice president of R&D at Chiron Corp., faces several choices for how to allocate scarce resources across several promising projects. These choices will determine Chiron's position in several emerging biotechnology and diagnostic markets, including... View Details

Keywords: Health Testing and Trials; Research and Development; Failure; Business Strategy; Joint Ventures; Strategic Planning; Opportunities; Product Development; Biotechnology Industry; California