Publications

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17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

is associated with higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers or customers with atypical demographic characteristics relative to... View Details

Keywords: Sean Silverthorne

September 1990
Case

Corporate News in the Los Angeles Times

By: Stephen A. Greyser and Norman Klein

Keywords: Media; Newspapers; Journalism and News Industry; Journalism and News Industry

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February 2012 (Revised June 2012)
Case

Rospil.info

By: Paul Healy, Karthik Ramanna and Matthew Shaffer

What should business leaders do about corruption? In December 2011, four HBS alumni met to debate how to engage the unprecedented protests against Vladimir Putin's corrupt government, which had erupted in Russia in response to alleged fraud in the recent parliamentary... View Details

Keywords: Leadership; Crime and Corruption; Government and Politics; Social and Collaborative Networks; Blogs; Information Industry; Russia

March 2008
Case

Monitor's Opportunities in India (B): Grail Research

By: Juan Alcacer and Jan W. Rivkin

Supplements "Monitor's Opportunities in India (A)" [708-482]. View Details

Keywords: Information Industry; India

January 1992 (Revised May 1993)
Case

Nationwide Databases and Lists

Keywords: Data and Data Sets; Information Industry

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12 Oct 2011
First Look

First Look: October 12

(September-October 2011) Abstract For many decades the cornerstone of corporate reporting has been financial information that is presented in a company's annual, semi-annual, and quarterly reports. These comprehensive financial... View Details

Keywords: Sean Silverthorne

October 14, 2011
Blog Post

Steve Jobs, the Immediate Case Study

By: Nancy F. Koehn

Keywords: Information; Computer Industry

Read Now

01 Jun 2020
News

Keeping the Beat

fan to be comfortable with consuming musical experiences in a virtual format.” —Kiran Gandhi (MBA 2015) Dan Morrell: Artist and activist Madame Gandhi got her big break in the music industry when she was invited to join the group MIA on... View Details

Keywords: Motion Picture and Sound Recording Industries; Motion Picture and Sound Recording Industries

Profile

Luciana Baigun

Lu Baigun is the kind of person who acts upon the “what if?” inspirations other people might be content to daydream about. While pursuing her economics degree at the University of Buenos Aires, she thought it would be a great idea if someone integrated all the course... View Details

Web

Social Entrepreneurship Fellowship | Social Enterprise | Harvard Business School

anyone on the Specially Designated Nationals List. Changes in employment : Funding is provided to the recipient for a specific opportunity and may not be transferred to a new opportunity without review and approval of the Review Committee. You must View Details

February 2023 (Revised May 2023)
Case

Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

By: Linda A. Hill, Emily Tedards and Lydia Begag

In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details

11 Dec 2007
First Look

First Look: December 11, 2007

Working PapersThe Seer of Wellesley Hills: Roger Babson and the Babson Statistical Organization Author:Walter A. Friedman Abstract Roger Babson was a pioneer of the business-forecasting industry in the United States in the early... View Details

Keywords: Martha Lagace

July 2025 (Revised July 2025)
Case

Microsoft’s Performance Across Three CEOs

By: George Serafeim

This case traces Microsoft’s evolution from its founding through 2025. Students analyze how changes in operating segments both reflected and shaped Microsoft’s strategy, culture, and financial communication. The case provides rich quantitative exhibits (segment... View Details

Keywords: Financial Accounting; Financial Statement Analysis; Disclosure; Disclosure Strategy; Disclosure Tone; Organizational Transformations; Transformation; AI; Digital; Organizational Change; Accounting; Financial Statements; Strategy; Organizational Structure; Organizational Change and Adaptation; Technology Industry; Technology Industry; United States

May 2020
Case

Schlumberger's WesternGeco Division

By: John R. Wells, Sneha Biswas and Benjamin Weinstock

In October 2017, Maurice Nessim, President of WesternGeco, a business unit of Schlumberger, faced a difficult decision. In the face of falling oil prices and increasing pressure on costs, did it make sense to sell off the company’s specialized fleet of seismic survey... View Details

Keywords: Market Entry and Exit; Organizational Change and Adaptation; Decision Making; Strategy; Competitive Advantage; Energy Industry; Energy Industry

July 2018
Case

Leading Open Innovation at BT

By: Amy C. Edmondson, Jean-François Harvey and Johnathan R. Cromwell

This case focuses on the genesis and development of the open innovation unit at BT, the strategic value of the unit, and its operating model. As the business environment becomes increasingly dynamic and firms are pressured to achieve faster innovation rates, there may... View Details

Keywords: Collaboration; Open Innovation; Inter-organizational Relationships; Organizational Culture; Collaborative Innovation and Invention; Innovation and Management; Information Technology Industry; Information Technology Industry; United Kingdom; United States