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  • All HBS Web  (12,609)
    • People  (80)
    • News  (4,408)
    • Research  (4,846)
    • Events  (30)
    • Multimedia  (363)
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  • March 2018
  • Case

TrustSphere: Building a Market for Relationship Analytics

By: Boris Groysberg and Katherine Connolly Baden
Manish Goel was the CEO of TrustSphere, a seven-year-old company in the data analytics industry that focused squarely on relationship analytics, a space in which TrustSphere was pioneering a unique technology and solutions in the areas of sales, risk, and people... View Details
Keywords: Data Analytics; People Analytics; Talent Management; Human Resources; Networks; Relationships; Analysis; Employee Relationship Management; Core Relationships; Applications and Software; Communication; Technology Industry; Singapore
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Groysberg, Boris, and Katherine Connolly Baden. "TrustSphere: Building a Market for Relationship Analytics." Harvard Business School Case 418-070, March 2018.
  • September 2014
  • Article

Advancing Consumer Neuroscience

By: Ale Smidts, Ming Hsu, Alan G. Sanfey, Maarten A. S. Boksem, Richard B. Ebstein, Scott A. Huettel, Joe W. Kable, Uma R. Karmarkar, Shinobu Kitayama, Brian Knutson, Israel Liberzon, Terry Lohrenz, Mirre Stallen and Carolyn Yoon
In the first decade of consumer neuroscience, strong progress has been made in understanding how neuroscience can inform consumer decision making. Here, we sketch the development of this discipline and compare it to that of the adjacent field of neuroeconomics. We... View Details
Keywords: Consumer Neuroscience; Neuroeconomics; Social Neuroscience; Genes; Machine Learning; Meta-analysis; Consumer Behavior; Decision Making; Science
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Smidts, Ale, Ming Hsu, Alan G. Sanfey, Maarten A. S. Boksem, Richard B. Ebstein, Scott A. Huettel, Joe W. Kable, Uma R. Karmarkar, Shinobu Kitayama, Brian Knutson, Israel Liberzon, Terry Lohrenz, Mirre Stallen, and Carolyn Yoon. "Advancing Consumer Neuroscience." Marketing Letters 25, no. 3 (September 2014): 257–267.
  • October 2013
  • Article

Barriers to Completion of Patient Reported Outcome Measures

By: Elizabeth H. Schamber, Steven K. Takemoto, Kate Eresian Chenek and Kevin J. Bozic
Patient Reported Outcomes Measures (PROMs) are commonly used in total joint arthroplasty (TJA) to assess surgical outcomes. However certain patient populations may be underrepresented due to lower survey completion rates. The purpose of this study is to evaluate... View Details
Keywords: Patient Reported Outcome Measures; PROM; Total Joint Arthroplasty; Hip; Knee; Electronic Survey; Equality and Inequality; Demographics; Surveys; Health Care and Treatment; Health Industry
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Schamber, Elizabeth H., Steven K. Takemoto, Kate Eresian Chenek, and Kevin J. Bozic. "Barriers to Completion of Patient Reported Outcome Measures." Journal of Arthroplasty 28, no. 9 (October 2013).
  • September 2012 (Revised April 2013)
  • Case

Digital Microscopy at Carl Zeiss: Managing Disruption

By: Willy Shih
Ulrich Simon, the head of the Microscopy business group at Carl Zeiss AG knew that his unit was facing a disruptive threat, so he chartered a special team to tackle the industrial segment. Given a high degree of autonomy, the project team developed an understanding of... View Details
Keywords: Modularity; High Technology Products; Emergent Strategy; Product Lines; Corporate Strategy; Digital Platforms; Disruptive Innovation; Technology Industry; Germany
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Shih, Willy. "Digital Microscopy at Carl Zeiss: Managing Disruption." Harvard Business School Case 613-039, September 2012. (Revised April 2013.)
  • 2013
  • Article

Nations' Income Inequality Predicts Ambivalence in Stereotype Content: How Societies Mind the Gap

By: Federica Durante, S. T. Fiske, Nicolas Kervyn and Amy J.C. Cuddy
Income inequality undermines societies: the more inequality, the more health problems, social tensions, and the lower social mobility, trust, and life expectancy. Given people's tendency to legitimate existing social arrangements, the Stereotype Content Model (SCM)... View Details
Keywords: Stereotypes; Cross-cultural/cross-border; Inequality; Prejudice and Bias; Equality and Inequality; Income; Cross-Cultural and Cross-Border Issues; Power and Influence
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Durante, Federica, S. T. Fiske, Nicolas Kervyn, and Amy J.C. Cuddy. "Nations' Income Inequality Predicts Ambivalence in Stereotype Content: How Societies Mind the Gap." British Journal of Social Psychology 52, no. 4 (December 2013): 726–746.
  • November 1990 (Revised March 1994)
  • Case

Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)

By: Lynda M. Applegate and Herminia M. Ibarra
Describes grassroots effort which culminated in Digital's winning a competitive bid for the outsourcing of Kodak's internal telecommunications business. Describes the "Telstar" project, from the initial identification of the business opportunity to the process of... View Details
Keywords: Innovation and Management; Partners and Partnerships; Leading Change; Agreements and Arrangements; Business or Company Management; Bids and Bidding; Decision Making; Management Teams; Telecommunications Industry
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Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)." Harvard Business School Case 191-039, November 1990. (Revised March 1994.)
  • January 2007 (Revised August 2007)
  • Case

Fulton County School System: Implementing the Balanced Scorecard

By: Robert S. Kaplan and Monica Nah Lee
Illustrates the adaptation and implementation of a private sector management tool, the Balanced Scorecard, to a public school district. As part of a continuous improvement initiative, the Director of Planning and Policy facilitates the development of a strategy map and... View Details
Keywords: Education; Governance; Leadership; Balanced Scorecard; Performance Improvement; Strategy; Education Industry
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Kaplan, Robert S., and Monica Nah Lee. "Fulton County School System: Implementing the Balanced Scorecard." Harvard Business School Case 107-029, January 2007. (Revised August 2007.)
  • October 2004 (Revised August 2007)
  • Case

Alibris in 2004

Alibris, an online marketplace for rare, used, and out-of-print books, is trying to communicate to the professional book dealers who are its main suppliers that they are in the middle of a crisis. Supply is flooding the market, in part from individuals who simply want... View Details
Keywords: Price; Books; Crisis Management; Supply and Industry; Service Operations; Online Technology; Consumer Products Industry
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McAfee, Andrew P. "Alibris in 2004." Harvard Business School Case 605-035, October 2004. (Revised August 2007.)
  • 01 Jun 2024
  • News

Again and Again

other half resists. “They say, ‘I don’t like that. It wouldn’t feel right. I wouldn’t be able to start my day.’ ” That resistance helps illustrate the distinction between a habit and a ritual: When emotions or significance are assigned to... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Apr 2021
  • Blog Post

An Aerospace Engineer Provides a Lift for Underrepresented Innovators and Entrepreneurs

aeroelasticity lab. “I wanted to explore how the aerospace engineering community could help speed up the pace of innovation in renewable energy,” she said. “Ninety percent of my family still lives in Nigeria and Ghana, and those areas are... View Details
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

write that during periods of intense activity, brief daily AAR meetings can help teams coordinate and improve the next day’s activities. AARs can be done on discrete projects like a pandemic-focused marketing campaign in order to improve... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

Faculty & Research - Race, Gender & Equity

Faculty & Research Catalyzing & Translating Research Research Our faculty pursue cutting-edge research in a wide range of fields, creating knowledge that helps leaders drive change in their organizations and the world. Life & Leadership... View Details
  • 23 Dec 2019
  • Blog Post

Taking the Risk to Start a Company at Business School

I was doing, so I decided to make a change. I applied to HBS.” She arrived at HBS, thinking that it might help her figure out the next step in a finance career. She was also interested in exploring social impact investing. HBS View Details
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

authors Teresa M. Amabile and Steven J. Kramer discuss how even seemingly humdrum events can make huge differences in employees' emotional and intellectual well-being. "There's no reason, no matter how resource-constrained an organization is, why managers can't... View Details
Keywords: by Carmen Nobel
  • 01 Jun 2024
  • News

Alumni Achievement Awards 2024

community and helping women feel confident—because when you feel good, there’s nothing you can’t do.” Carpe diem: “I don’t have a bucket list. In New Orleans we say, ‘I’m saving my groceries,’ meaning putting them away for later. I’m all... View Details
  • 01 Mar 2024
  • News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

dynamics of courtship. While the podcast focused primarily on heterogeneous relationships, marriage, and monogamy, I couldn’t help but think of the parallels with cofounder relationships. My brain is in the entrepreneurship space most of... View Details
Keywords: by Julia Austin
  • Web

Women’s Leadership Summit - Alumni

start-up investments through the Angels network. HBS Clubs & SIGs Access Tailored Support for Your Success Leverage a range of HBS resources designed to support your ongoing success. From career development to learning opportunities, we’re here to provide guidance and... View Details
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

motivations around good deeds. Given their respective backgrounds in economics and social psychology, Exley and Zlatev each draw on different literature in their work, and their study designs tend to look quite different, but together they are View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

requires that key stakeholders join together into one or more groups: A shareholders' council and an annual meeting of the owners to serve the governance needs of the owners. A board of directors to serve the governance needs of the business and owners. A family... View Details
Keywords: by John A. Davis
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