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      • Faculty Publications  (38,094)
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      • March 2022
      • Teaching Note

      SoundCloud: Subscription Streaming?

      By: Andy Wu and Ashish Nanda
      Teaching Note for HBS Case No. 719-430 View Details
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      Wu, Andy, and Ashish Nanda. "SoundCloud: Subscription Streaming?" Harvard Business School Teaching Note 722-428, March 2022.
      • March 2022
      • Case

      Washio (A): Laundry On Demand

      By: Ramon Casadesus-Masanell and Karen Elterman
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Washio (A): Laundry On Demand." Harvard Business School Case 722-442, March 2022.
      • March 2022
      • Supplement

      Washio (B1): Pricing Considerations

      By: Ramon Casadesus-Masanell and Karen Elterman
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Washio (B1): Pricing Considerations." Harvard Business School Supplement 722-444, March 2022.
      • March 2022
      • Supplement

      Washio (B2): Cost Considerations

      By: Ramon Casadesus-Masanell and Karen Elterman
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Washio (B2): Cost Considerations." Harvard Business School Supplement 722-445, March 2022.
      • March 2022
      • Supplement

      Washio (B3): Considering Vertical Integration

      By: Ramon Casadesus-Masanell and Karen Elterman
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Washio (B3): Considering Vertical Integration." Harvard Business School Supplement 722-446, March 2022.
      • March 2022
      • Supplement

      Washio (C): From Growth to Margin

      By: Ramon Casadesus-Masanell and Karen Elterman
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Washio (C): From Growth to Margin." Harvard Business School Supplement 722-447, March 2022.
      • March 2022
      • Supplement

      Washio (D): Shutdown

      By: Ramon Casadesus-Masanell and Karen Elterman
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      Casadesus-Masanell, Ramon, and Karen Elterman. "Washio (D): Shutdown." Harvard Business School Supplement 722-448, March 2022.
      • March 2022
      • Case

      Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)

      By: Richard L. Nolan and Robert D Austin
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      Nolan, Richard L., and Robert D Austin. "Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)." Harvard Business School Case 922-304, March 2022.
      • March 2022
      • Supplement

      Broadway Mall: You Can Get It If You Really Want It

      By: Nori Gerardo Lietz
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      Lietz, Nori Gerardo. "Broadway Mall: You Can Get It If You Really Want It." Harvard Business School Spreadsheet Supplement 222-712, March 2022.
      • March 2022
      • Case

      Broadway Mall: You Can Get It If You Really Want It

      By: Nori Gerardo Lietz
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      Lietz, Nori Gerardo. "Broadway Mall: You Can Get It If You Really Want It." Harvard Business School Case 222-057, March 2022.
      • March 2022
      • Teaching Note

      Esusu: Solving Homelessness Backwards

      By: Marco Di Maggio and Emily Williams
      Teaching Note for HBS Case No. 222-023. View Details
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      Di Maggio, Marco, and Emily Williams. "Esusu: Solving Homelessness Backwards." Harvard Business School Teaching Note 222-069, March 2022.
      • March 2022 (Revised April 2022)
      • Teaching Note

      France Télécom (A), (B), and (C)

      By: Ashley Whillans
      This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details
      Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Telecommunications Industry; France
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      Whillans, Ashley. "France Télécom (A), (B), and (C)." Harvard Business School Teaching Note 722-438, March 2022. (Revised April 2022.)
      • March 2022 (Revised April 2022)
      • Teaching Note

      Group Functions at the Maersk Group

      By: David J. Collis
      In 2014, seven years after he was appointed CEO of the Danish shipping and oil conglomerate A.P. Møller Maersk (the Maersk Group), Nils Andersen was reexamining the size and role of corporate headquarters in the company he had reshaped as a "premium conglomerate."... View Details
      Keywords: Maersk; Business Units; Conglomerates; Decentralization; Core Business; Value Added; Synergy; Headquarters; Shipping; Petroleum; Oil And Gas; Drilling; Corporate Strategy; Business Conglomerates; Business Divisions; Transportation Industry; Shipping Industry; Denmark
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      Collis, David J. "Group Functions at the Maersk Group." Harvard Business School Teaching Note 722-417, March 2022. (Revised April 2022.)
      • March 2022 (Revised March 2022)
      • Module Note

      Managing Customers in the Digital Era

      By: Eva Ascarza
      The last two decades have witnessed incredible technological advances that have transformed the ways customers connect with each other and enabled firms to track customers in multiple ways through various channels to personalize (and automize) their offerings at... View Details
      Keywords: Customer Relationship Management; Customer Focus and Relationships; Technological Innovation
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      Ascarza, Eva. "Managing Customers in the Digital Era." Harvard Business School Module Note 522-066, March 2022. (Revised March 2022.)
      • March 2022
      • Teaching Note

      Skillz: Esports and Skill-Based Mobile Gaming

      By: Andy Wu
      Teaching Note for HBS Case No. 721-358. View Details
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      Wu, Andy. "Skillz: Esports and Skill-Based Mobile Gaming." Harvard Business School Teaching Note 722-426, March 2022.
      • March 2022
      • Case

      Spacemarket

      By: Scott Duke Kominers and Akiko Saito
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      Kominers, Scott Duke, and Akiko Saito. "Spacemarket." Harvard Business School Case 822-116, March 2022.
      • March 2022
      • Module Note

      A Behavioral Science Perspective on Motivation and Incentives

      By: John Beshears and Ashley Whillans
      This module note for instructors describes a module that integrates insights from the behavioral science of motivation into the economic analysis of incentive systems. View Details
      Keywords: Motivation; Incentives; Behavioral Science; Behavioral Economics; Motivation and Incentives; Economics; Analysis; Human Resources
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      Beshears, John, and Ashley Whillans. "A Behavioral Science Perspective on Motivation and Incentives." Harvard Business School Module Note 922-033, March 2022.
      • March 2022
      • Teaching Note

      Automercados Plaza's: Surviving Venezuela's Hyperinflation

      By: Alberto Cavallo
      Teaching Note for HBS Case No. 721-014. View Details
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      Cavallo, Alberto. "Automercados Plaza's: Surviving Venezuela's Hyperinflation." Harvard Business School Teaching Note 722-043, March 2022.
      • March 2022 (Revised November 2023)
      • Case

      Doubling Down: Elon Musk's Big Bets in 2022

      By: David Yoffie and Daniel Fisher
      2021 was a banner year for Elon Musk. CEO of the electric vehicle manufacturer Tesla, the aerospace manufacturer SpaceX, and a few smaller startups, Musk became the richest person on Earth after Tesla reached a market capitalization of $1 trillion and SpaceX a private... View Details
      Keywords: Innovation and Management; Competitive Advantage; Competitive Strategy; Information Infrastructure; Applications and Software; Transportation; Strategic Planning; Leadership Style; Leading Change; Goals and Objectives; Aerospace Industry; Auto Industry; Battery Industry; United States; Europe; China
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      Yoffie, David, and Daniel Fisher. "Doubling Down: Elon Musk's Big Bets in 2022." Harvard Business School Case 722-439, March 2022. (Revised November 2023.)
      • Article

      Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)

      By: Eva Ascarza and Ayelet Israeli

      An inherent risk of algorithmic personalization is disproportionate targeting of individuals from certain groups (or demographic characteristics such as gender or race), even when the decision maker does not intend to discriminate based on those “protected”... View Details

      Keywords: Algorithm Bias; Personalization; Targeting; Generalized Random Forests (GRF); Discrimination; Customization and Personalization; Decision Making; Fairness; Mathematical Methods
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      Ascarza, Eva, and Ayelet Israeli. "Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)." e2115126119. Proceedings of the National Academy of Sciences 119, no. 11 (March 8, 2022).
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