Publications

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September 2003 (Revised November 2005)
Case

Best Buy Co., Inc. (A): An Innovator's Journey

By: Dorothy A. Leonard and Brian DeLacey

The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as... View Details

Keywords: Innovation and Management; Innovation Strategy; Management Teams; Creativity; Adoption; Organizational Change and Adaptation; Employees; Learning; Training; Programs; Retail Industry; United States

August 1988 (Revised December 2000)
Case

Dunkin' Donuts (E): 1988 Distribution Strategies

Dunkin' Donuts is exploring various methods of increasing distribution. Possibilities involving new outlets include area development contracts, subfranchising, regional rollout strategies, and an increase in company owned stores. Possibilities focusing on existing... View Details

Keywords: Expansion; Franchise Ownership; Distribution Channels; Retail Industry; Food and Beverage Industry; United States

Starting with the company as a 16 year old office boy, Martino went on to transform National Lead into one of the country’s leading industrial producers of lead products and paints. During his tenure as CEO, National Lead was among the top 50 U. S. firms in terms of... View Details

Keywords: Metals

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

all teachers will have some practical experience. Jeffrey Garten, dean of the Yale School of Management, said in a recent New York Times interview, "The real question is how to be relevant. . . . I was... View Details

Keywords: by James Heskett

Web

Yinka Shonibare CBE RA Wind Sculpture (SG) V 2019 | About

awarded the Commander of the Order of the British Empire (CBE). His sculptures are in the collections of the Victoria and Albert Museum, London; Museum of Modern Art, New York; Moderna Museet, Stockholm; National Gallery of Canada,... View Details

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

must grapple with it. Khurana lays out his institutional analysis and its repercussions in his new book, From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as... View Details

Keywords: by Martha Lagace; Education

Ernesta G. Procope

Procope founded her company to initially provide automobile and home owners insurance for the underserved African-American community in New York City. When insurance coverage was denied to certain minority... View Details

Keywords: Finance

Samuel J. Lefrak

Lefrak was the first private company participating in city-financed housing projects in the United States. His company completed several housing projects, such as King’s Bay in Brooklyn, Parc Vendome in Queens, and Lefrak City, a 40-acre, $150 million housing... View Details

Keywords: Construction & Real Estate

25 Aug 2014
News

Jonathan M. Nelson, MBA 1983

some business skills, but more importantly, I learned about people,” he says of his time at HBS. With his new MBA, Nelson joined Narragansett, one of the few firms in the burgeoning industry—and the only one in his home View Details

Keywords: Susan Young

Profile

Erin Kaivan

move for an officer transitioning to civilian leadership. "HBS, more than other business schools, really values general management and respects leadership experience," Erin notes. "It's a way to open doors to new... View Details

Keywords: Consulting

09 May 2021
Blog Post

Meet the MoMBAs – Persisting Through a Difficult Year

met my dad or brother, but we are excited to see them this summer! *** Name: Lailah Thompson Children: Yasmina (2 years), Antonio (1 month) Student Status: EC Where are you from? New York and Maryland... View Details

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

film, music, television, video games, the performing arts, sports, and advertising. She has written dozens of cases on firms and businesses as varied as Hulu, Marvel Enterprises, New York's Marquee nightclub, The Metropolitan Opera, and... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

March 2003 (Revised September 2004)
Case

Worker Rights and Global Trade: The U.S.-Cambodia Bilateral Textile Trade Agreement

Examines the political and economic dimensions of the campaign to improve workers' rights around the world through the inclusion of labor standards in international trade agreements. The U.S.-Cambodia Textile Trade Agreement was the first agreement of its kind to link... View Details

Keywords: Trade; Agreements and Arrangements; Rights; Working Conditions; Globalization; Consumer Products Industry; Cambodia; United States

May 1998 (Revised February 1999)
Case

Diamond in the Rough (A)

By: Thomas J. DeLong and Catherine M. Conneely

Diamond Technology Partners, a consulting firm based in Chicago, was founded in 1994 by Mel Bergstein and Chris Moffitt, with investment from founding partners and Safeguard Scientifics. In April 1996, just after fiscal year-end, the two largest clients withdrew from... View Details

Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago

July 2000 (Revised June 2002)
Case

Dawn Riley at America True (A)

By: Linda A. Hill and Kristin Doughty

Dawn Riley is the CEO/Captain of America True, the first coed syndicate to race for the America's Cup. Over three years, based on her vision for America True, she built the syndicate from scratch, bringing on investors and sponsors, designing and building a boat, and... View Details

Keywords: Management Style; Leadership; Problems and Challenges; Sports; Gender; Business Startups; North and Central America; New Zealand; San Francisco

Portrait Project

Karen Sein

tragedies of difference often stemmed from the absence of opportunity. My education showed me new juxtapositions wherein abject poverty coexisted with opulent wealth. But the saddest image I saw was the disparities in health care, a... View Details

2012
Other Unpublished Work

Lost in the Clouds: The Impact of Copyright Scope on Investment in Cloud Computing Ventures

By: Josh Lerner and Greg Rafert

Our analysis seeks to understand the impact of changes in copyright scope on investment in new firms. We begin by analyzing the investment effects of the Cartoon Network, et al. v. Cablevision decision in the U.S. and court rulings in France and Germany on venture... View Details

Keywords: Technological Innovation; Venture Capital; Internet and the Web; Investment; Business Startups; Copyright; France; Germany; United States; European Union

Read Now

May 2012 (Revised August 2014)
Case

McKesson

By: Regina E. Herzlinger and Natalie Kindred

McKesson, a large, diversified drug distribution and health care IT company, is considering development of new business offerings to help private practice physicians remain independent. The company, with $122 billion in 2010 revenues, just made its first foray into... View Details

Keywords: Health Care Industry; Health Care Policy; Organizational Transformations; Health Services; Health Care and Treatment; Business Model; Service Operations; Change Management; Corporate Strategy; Information Technology; Policy; Pharmaceutical Industry; Health Industry; United States

July – August 2009
Article

Restoring American Competitiveness

By: Gary P. Pisano and Willy C. Shih

For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's... View Details

Keywords: Competitive Advantage; Value; Production; Innovation and Invention; Product Development; Government and Politics; Social Issues; Management Practices and Processes; Investment; Research and Development; Job Cuts and Outsourcing; Competency and Skills; Service Industry; United States