Health Information Technology - Publications - Faculty & Research

Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

customer service and product design, information technology and administration. Finding people with these kinds of backgrounds and experiences has not been easy. While several of their best successes—at Best... View Details

Keywords: by James Heskett

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

others’ views and insights. Superficial recognition that doesn’t allow women to fully contribute won’t placate employees who feel their voices are unheard. Indeed, lip service can be all the more frustrating, as expressed by one woman working in the View Details

Keywords: by Kristen Senz

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

“It’s a very lengthy process, and we continue to look to bring on new partners.” While the refugee and asylum-seeker algorithms have a particular application, Paulson says the methodology can be adapted to solve resource allocation challenges in other contexts in... View Details

Keywords: by Ben Rand; Technology; Technology

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

sitting on a rare opportunity, and they must be systematic in how they take advantage of it if they want to make positive changes," says George, a Professor of Management Practice at HBS and the former chairman and CEO of Medtronic, which develops medical View Details

Keywords: by Martha Lagace

16 Aug 2011
First Look

First Look: August 16

allowing more efficient firms to grow as CEOs can decentralize more decisions and (2) trust complements the adoption of new technologies, thereby increasing productivity within firms during times of rapid technological change. Download... View Details

Keywords: Sean Silverthorne

22 Jul 2019
Book

How to Be a Digital Platform Leader

authors explain the fundamentals of platforms, different strategies and business models, common errors, and platform battlegrounds of the future that involve competing technologies and implications for organizations. There is advice for... View Details

Keywords: by Martha Lagace

02 Jul 2013
First Look

First Look: July 2

capture important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90 basis points per month following the passage of legislation. Industries that we... View Details

Keywords: Anna Secino

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

put it succinctly in saying, “Free speech, free thought and the right to be heard. How far do we go to secure the block chain of information to ensure that content is free from hate?” Gene identified the misuse of View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

01 Dec 2018
News

Collaborative Cures

scientific and technological foundations of medical invention are already straining our existing institutions. By thoughtfully approaching business model innovation, we will be more successful in navigating the opportunities and... View Details

01 Mar 2018
News

Every Trick in the Book

bookstore, but really what I’m selling is a unique experience.” But though technology has challenged the brick-and-mortar bookstore, says Grantham, it has also helped it. The Black Bird Bookstore model works because Grantham has to keep... View Details

Keywords: April White

20 Jan 2023
News

Free Spirits

Paul, Minnesota, for example, a company called ABV Technology developed a device in 2019 that removes ethanol from a finished beer. Once extracted, that alcohol can be poured back into other revenue streams, such as hard seltzer. A third... View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

03 Dec 2001
Research & Ideas

Healthcare Conference Looks At Ailing Industry

Conference, led by the HBS Health Industry Alumni Association, presented two days of provocative lectures, panel discussions, and case studies surrounding questions like: What's next for healthcare? And how should smart businesses... View Details

Keywords: by Martha Lagace; Health

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

a book called Ruling the Waves. It was an examination of the Internet, and looked in particular at the politics that surrounded this technology. Unlike most other books about the Net, I tried to examine it in historical perspective, tracing out a whole line of other... View Details

Keywords: by Manda Salls; Health; Health; Health

March 2017 (Revised March 2017)
Case

OpenNotes

By: Jeffrey Rayport and Annelena Lobb

In 2017, executives at OpenNotes, a national movement to improve the relationship between doctors and patients by sharing doctors’ visit notes about patients with patients, were considering options in efforts to achieve scale. The movement hoped to reach 50 million... View Details

Keywords: Health Care and Treatment; Technology Adoption; Growth and Development Strategy; Technology Industry; Technology Industry; United States

Citation

Educators

Purchase

01 Dec 2022
News

Road to Recovery

digital therapeutics (app-based programs designed to improve health outcomes), he did not fully appreciate the bureaucratic hurdles the company would face. Developing the technology and processes to... View Details

Keywords: April White; Ambulatory Health Care Services; Ambulatory Health Care Services

03 Mar 2017
News

Big Blue’s Big Bet

efficiently; and Watson was to translate all that into outcomes that reduced morbidity. The reality is that subtle biases or a lack of full information lead doctors to the wrong decision, which in turn leads to bad View Details

Keywords: Paul Kix; illustrations by Dan Page

July 2020
Technical Note

Digital Natives Growing Without a Sales Force

By: Das Narayandas, Michael Norris and Amram Migdal

This brief case describes the rise of so-called digital natives (also called born-in-digital) in the 2000s and 2010s that successfully grew without a sales force. The case highlights the emergence of business-to-business Internet and cloud-based companies and their... View Details