Publications

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

decisions that impact vast members of the population, it may be time to start informed discussions on reasonable control measures.” Francois Fouche Goosen put it bluntly this way: “One can only regulate if you can convince all... View Details

Keywords: by James Heskett

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

which requires sustained support for long-term success. Had Amazon approached the New York headquarters decision in line with the seven steps outlined above, experience suggests that its odds of success would have been far greater. Of... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

17 Oct 2023
Blog Post

HBS Section I Celebrates Parents, Mentors, and Partners Day

last fall, with a video showing the protagonist sharing what decision he made and what the aftermath looked like. He also gave the parents a sneak peek of what went into preparing for a case, including showing his discussion outline and a... View Details

01 Feb 2023
News

Will Hybrid Work Strategies Pull Down Long-Term Performance?

August 2021
Article

Anger Damns the Innocent

By: Katherine DeCelles, Gabrielle Adams, Holly S. Howe and Leslie K. John

False accusations of wrongdoing are common and can have grave consequences. In six studies, we document a worrisome paradox in perceivers’ subjective judgments of a suspect’s guilt. Specifically, we find that laypeople (online panelists; N = 4,983) use suspects’ angry... View Details

Keywords: Morality; Accusations; Deception; Guilt; Affect; Emotions; Behavior; Perception; Judgments; Decision Making

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09 Oct 2020
Blog Post

4 Things To Know About the MS/MBA Biotech

Life Sciences program because of the emphasis on ethical decision making, and ultimately chose the program with the goal of becoming an impactful biotechnology executive who is able to effectively deliver transformative therapies to... View Details

01 Jun 2023
News

Pet Project

for subscription options (with tracking). And Maev should keep in mind that the purchase decision is made at the shelf, so include key conversion claims right on the packaging. Success in DTC will make for a strong pitch to retail,... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

01 Dec 2023
News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details

Keywords: April White

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

was Su's early decision to downsize his own career. Originally hired to cover the northern Asia-Pacific region, he departed from the usual managerial growth path of taking on larger geographic assignments and instead argued that he should... View Details

Keywords: by Maggie Starvish; Food & Beverage

26 Jan 2015
Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

Mortality and Health Costs in the United States, written with Stanford business professors Jeffrey Pfeffer and Stefanos A. Zenios. Goh specializes in developing complex mathematical models that can aid decision making, especially in the... View Details

Keywords: by Michael Blanding; Health

May 2017 (Revised September 2018)
Case

Hilti Fleet Management (A): Turning a Successful Business Model on Its Head

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details

Web

Faculty - Creating Emerging Markets

Professor of Business Logistics Co-Unit Head, Technology and Operations Management Research Interests : consumer goods , decision support , operations management , supply chain , supply chain management Interviews Prithvi Raj Singh Oberoi... View Details

08 Jul 2009
Working Paper Summaries

Truth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor

Keywords: by Christina Fong & Felix Oberholzer-Gee

Research Summary

Fabrizio Ferri's research focuses on a number of corporate governance issues, with particular emphasis on executive compensation and shareholder activism. His dissertation investigates the determinants and consequences of firms' decision to reprice... View Details

January 2025
Case

Negotiating a Legacy at Sustainable Harvest (A)

By: Jillian Jordan, Julian Zlatev, Alicia Dadlani and Martha Hostetter

The specialty coffee importer Sustainable Harvest was the first certified B Corp in the coffee industry due to its investments in building coffee farmers’ capacity and livelihood. But in 2022, after coffee prices plummeted and the company’s bank declined to extend its... View Details

Keywords: Negotiation; Mergers and Acquisitions; Trust; Ethics; Plant-Based Agribusiness; Volatility; Futures and Commodity Futures; Social Enterprise; Valuation; Business Model; Credit; Corporate Social Responsibility and Impact; Insolvency and Bankruptcy; Food and Beverage Industry; United States; Europe

March 2025
Article

Boomerasking: Answering Your Own Questions

By: Alison Wood Brooks and Michael Yeomans

Humans spend much of their lives in conversation, where they tend to hold many simultaneous motives. We examine two fundamental desires: to be responsive to a partner and to disclose about oneself. We introduce one pervasive way people attempt to reconcile these... View Details

Keywords: Interpersonal Communication; Motivation and Incentives; Perception; Behavior

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October 2024 (Revised January 2025)
Case

Citizens of the World: The International Legacy of Gloria von Thurn und Taxis

By: Lauren Cohen, Maximilian Form and Sophia Pan

When her husband passed away and inheritance taxes struck, Princess Gloria von Thurn und Taxis took decisive action to preserve her family’s fortune and legacy. The Thurn und Taxis family, one of Europe’s oldest aristocratic dynasties, had built their wealth through... View Details

Keywords: Family Office; Real Estate; Legacy; International Business; Family Business; Economy; Macroeconomics; Financial Crisis; Financial Liquidity; Investment; Global Strategy; Reputation; Diversification; Wealth; Taxation; Germany

June 2024 (Revised December 2024)
Case

Lana Ghanem: Pushing the Boundaries of Health Care Through Venture Capital

By: Joshua D. Margolis and Ahmed Dahawy

Lana Ghanem, managing director of Hikma Ventures, the corporate venture arm of larger pharmaceutical group Hikma, is considering how to grow the venture arm as well as progress her own career. Over the past few years Hikma's executive team had been pressuring the... View Details

Keywords: Business Divisions; Corporate Entrepreneurship; Investment; Corporate Governance; Health Care and Treatment; Leadership Development; Business or Company Management; Growth and Development Strategy; Business Strategy; Venture Capital; Personal Development and Career; Health Industry; Pharmaceutical Industry; Jordan

2023
Working Paper

Estimating Productivity in the Presence of Spillovers: Firm-Level Evidence from the U.S. Production Network

By: Ebehi Iyoha

This paper examines the extent to which productivity gains are transmitted across U.S. firms through buyer-supplier relationships. Many empirical studies measure firm-to-firm spillovers using firm-level productivity estimates derived from control function approaches.... View Details

Keywords: Supply and Industry; Partners and Partnerships; Production