Publications

25 Feb 2020
News

Beyond the Plastisphere

barware, and accessories.) Ocean plastic is a particularly vexing environmental problem: By contaminating our water and killing marine life, it endangers everything higher up the View Details

Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Plastics and Rubber Products Manufacturing

January 2001
Case

Achieving Customer Satisfaction at Pizza Hut (B)

By: V.G. Narayanan and Lisa Brem

Supplements the (A) case. View Details

Keywords: Food; Customer Satisfaction; Quality; Marketing; Food and Beverage Industry; Food and Beverage Industry

January 1993 (Revised April 1995)
Case

Fog of Business, The

In the mid-1980s, the Holland Sweetener Co. (HSC) was facing the decision whether to enter the European and Canadian aspartame markets, following the ending of NutraSweet's patents there. A major question facing HSC was whether NutraSweet would respond to entry in an... View Details

Keywords: Risk and Uncertainty; Patents; Competition; Market Entry and Exit; Food and Beverage Industry; Canada; United States; Europe

July 1994 (Revised October 1995)
Case

Coca-Cola Harmless Warrants

By: Scott P. Mason and Mihir A. Desai

Underscores the arbitrage implicit in the pricing of a complex unit of debt and warrants issued by the Coca-Cola Co. View Details

Keywords: Bonds; Price; Innovation and Invention; Food and Beverage Industry

12 May 2008
Research & Ideas

Accounting Information as Political Currency

implication is that accounting can be used to influence political decisions. We wanted to take this a step further and see if accounting can be used to manage the information environment in an election,... View Details

Keywords: by Martha Lagace

December 2000 (Revised February 2007)
Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary

Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details

Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Food and Beverage Industry

September 2019
Supplement

Keroche (B): Considering Entry into the Kenyan Beer Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case discusses the situation of the Kenyan alcoholic drinks producer Keroche in July 2004, when co-founder Tabitha Karanja was debating whether to enter the Kenyan beer market. Doing so would mean direct competition with the multinational EABL in an industry and... View Details

Keywords: Keroche; Alcohol; Alcoholic Drinks; Alcoholic Beverages; Beverages; Drinks; Wine Industry; Wine; Fortified Wine; Viena; Beer; Beer Market; Manufacturing; Production Capacity; Capacity; Growth; Regulated; Unregulated; Informal; Informal Market; Regulation; Illicit; Illegal; Substandard; Dangerous; Shutdown; Factory; Safe; Affordable; Low-income Consumers; Business Growth and Maturation; Business Startups; Production; Investment; Safety; Quality; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Marketing; Food and Beverage Industry; Food and Beverage Industry; Kenya; Nairobi; Africa

15 Aug 2017
Blog Post

Where Work Meets Passion: A Summer In Community Development

Black Community Food Security Network (DBCFSN) as they make headway on an exciting development project in central Detroit. They’re a small non-profit on a mission to make healthy and fresh View Details

Keywords: Nonprofit / Government

June 2010 (Revised February 2013)
Background Note

The Precautionary Principle

By: Michael W. Toffel and Nazli Z. Uludere Aragon

This note describes the precautionary principle and its key tenets, highlights challenges associated with its use, and includes many examples of its application, primarily within the realm of regulating activities based on the risk of harm to human health and the... View Details

Keywords: Governing Rules, Regulations, and Reforms; Policy; Health Disorders; Business and Government Relations; Safety; Natural Environment; Pollutants; Agriculture and Agribusiness Industry; Chemical Industry; Pharmaceutical Industry

September 2001 (Revised October 2001)
Case

Coca-Cola Company: The Quaker Oats Acquisition (A), The

By: Jay W. Lorsch and Sonya Sanchez

Discusses how CEOs should think about bringing strategic issues to the board, what issues to bring, how to position them, and which information to provide. View Details

Keywords: Managerial Roles; Corporate Governance; Strategy; Governing and Advisory Boards; Mergers and Acquisitions; Food and Beverage Industry

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October 1995
Case

Robert Mondavi Corporation

By: Ray A. Goldberg and Thomas N. Urban Jr

As the Mondavi Corp. moves from a private to a public company and increases the number of types of wine it sells, how does it position itself in various segments of the market and what brand and distribution system is most important? View Details

Keywords: Globalized Markets and Industries; Brands and Branding; Distribution; Product Positioning; Going Public; Expansion; Change; Food and Beverage Industry

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22 Jul 2014
News

Hungry for Change

associated with food insecurity in Minnesota ($1.6 billion annually, according to a study by the University of Minnesota) and what it will take to fix the problem ($300 million, with an estimated 100 million... View Details

Keywords: Agriculture

May 1989 (Revised September 1989)
Case

Jacobs Suchard: Reorganizing for 1992

By: Robert G. Eccles Jr.

Jacobs Suchard, the Swiss-based coffee and chocolate producer, is preparing for the common market and EEC 1992. At the time of the case, the company is still organized toward independent, local country markets, and believes it must move toward a more global... View Details

Keywords: Organizational Change and Adaptation; Expansion; Organizational Structure; Markets; Global Strategy; Food and Beverage Industry; Switzerland

February 1994 (Revised August 1994)
Background Note

Note on Contingent Environmental Liabilities

By: Richard H.K. Vietor and Forest L. Reinhardt

Addresses contingent environmental liabilities that are the result of unforeseen environmental risks where the dollar amount of such liabilities is unknown and depends on future events. In contrast, fines for violating environmental laws are liabilities, but are not... View Details

Keywords: Legal Liability; Risk Management; Natural Environment; Laws and Statutes; Pollutants; Governance Compliance; United States

01 Oct 2002
News

What's Cookin'

chocolate-chip cookies. Fox, who owns Community Bakery in Little Rock, Arkansas, says he never imagined he'd one day make his living absorbed in the business of food and its many challenges, including long... View Details

Keywords: Hanna, Julia

13 May 2021
News

How Two Classmates Began a Journey of Tackling the High Blood Sugar Epidemic

Keywords: Food and Beverage Stores; Food and Beverage Stores

January 1986
Article

Social Influences on Creativity: The Effects of Contracted-For Reward

By: T. M. Amabile, B. A. Hennessey and B. S. Grossman

Three studies, with 195 5–11 yr olds and 60 female undergraduates, tested the hypothesis that explicitly contracting to do an activity in order to receive a reward would have negative effects on creativity, but receiving no reward or only a noncontracted-for reward... View Details

Keywords: Social Psychology; Creativity; Motivation and Incentives; Situation or Environment

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