Experiment - Publications - Faculty & Research

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

society This would go a long way to self-regulation " Other comments expressed a need for protections afforded by regulation, but were skeptical that they could be implemented. William Cottinger, based on his past experience with the... View Details

Keywords: by James Heskett

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

her own positive experiences with RLX. While the RLX-Impress negotiation was particularly tricky to get off the ground, establishing trust is critical to achieving success in any negotiation, because all negotiations involve some level of... View Details

Keywords: by Deepak Malhotra

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Online Business Analytics Course | HBS Online

Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the impact of changes on an entire... View Details

19 Jan 2024
News

The Values and Virtues of a Quick Fix

And Tuesday is the day that you solve for trust. So you run the experiments on rebuilding trust with the stakeholder at the center of your problem. Wednesday, we ask you to do things that adults generally don't like to do, which is to... View Details

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Credential of Leadership, Impact, and Management in Business | HBS Online

Customize your curriculum Access a select network of like-minded leaders Experience exclusive course content Gain real-world insights from business experts Apply your learning through a capstone 7 Courses Credential of Leadership, Impact,... View Details

21 Mar 2024
Blog Post

SVMP Gave Me the Courage to Fail

discussions. The small teams provided safe spaces to test new ideas and learn about the case topic from a new perspective. In these teams, each of us was encouraged to lead the discussion, which was a new experience for many of us. In a... View Details

01 Oct 1996
News

Trading Up — Kenneth D. Brody (MBA 1971)

On a summer evening in 1991, after a small, invitation-only dinner in New York City, Ken Brody took aside the guest of honor for a private conversation. The longer the two men talked, the more Brody sensed he had found a kindred spirit. Like Brody -- a milkman's son... View Details

Keywords: Garry Emmons

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

Experience provides pragmatic guidelines for implementing performance-based pricing: Invest the time up-front to carefully and fully define the objectives of the project and exchange all the relevant information. Both buyer and seller... View Details

Keywords: by Benson Shapiro; Manufacturing

September 2006 (Revised August 2008)
Module Note

Assessing Your Organization's Capabilities: Resources, Processes and Priorities

By: Clayton M. Christensen and Stephen P. Kaufman

Summarizes a model that helps managers determine what sorts of initiatives an organization is capable and incapable of managing successfully. The factors that affect what an organizational unit can and cannot accomplish can be grouped as resources, processes, and the... View Details

Keywords: Business Model; Experience and Expertise; Innovation and Management; Business Processes; Organizational Design; Organizational Structure; Mathematical Methods

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01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

identity she created within the team. Purpose is the fuel on which Corporate Explorers thrive. It is critical to success, whether it comes naturally from deep personal experience or from an intense, deliberate effort to create one. When... View Details

Keywords: by Lane Lambert

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6 Steps to Building a Better Workplace for Black Employees - Recruiting

experience for many of the black business executives included in the book Race, Work, and Leadership: New Perspectives on the Black Experience , co-edited by Mayo, University of Virginia Professor Laura... View Details

23 May 2019
News

Tracy P. Palandjian, MBA 1997

as “an ambassador for the field of impact investing who is capable of walking with kings and talking with crowds.” For her part, Palandjian is grateful that she took the plunge. “This has been the most rewarding professional experience of... View Details

Keywords: Susan Young

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

take leaders by surprise. Drawing on his extensive experience building high-performance organizations, Bier has created 20 foundational rituals that make your organization as frictionless as possible, allowing you to scale faster and more... View Details

Keywords: Publishing Industries (except Internet); Information

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

often too big to have everyone participate on the board so the board starts to become representative. Plus, shareholders recognize the value in having the objective, professional experience of external board members. I see... View Details

26 Jan 2015
Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

rarely experience just one form of stress, Goh, Pfeffer, and Zenios developed a mathematical model that enabled them to rigorously assess the impact of co-occurring factors. After coming up with formulas to take these factors into... View Details

Keywords: by Michael Blanding; Health

05 Sep 2012
First Look

First Look: September 5

significantly reduces dishonesty. When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance Authors:L.P. Tost, F. Gino, and R. Larrick Publication:Academy of Management Journal (forthcoming) Abstract We examine the impact of the... View Details

Keywords: Sean Silverthorne

25 Jun 2024
Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

open-source standards were introduced. These eliminated restrictions on who can access and control the routers’ technical specifications. “We could keep track of everything. With other industries, you just can't do that.” In all, the researchers tracked the View Details

Keywords: by Jay Fitzgerald; Technology

12 Oct 2021
News

Apollo Hires Legendary Banker Bill Lewis (MBA 1982) to Boost Top Ranks

Photo source: Apollo Global Management Inc. Investment banker Bill Lewis (MBA 1982) has joined Apollo Global Management Inc. as a senior partner and a member of Apollo’s Management Committee. Lewis had previously been Chairman of Investment Banking at Lazard, which he... View Details

16 Mar 2015
Research & Ideas

Advice on Advice

discounting the wisdom they were given, often because of an egocentric bias that has them naturally favoring their own viewpoints. Sometimes people will ask for advice from others, but their true goal is to seek validation or praise for their own solutions. View Details

Keywords: by Dina Gerdeman

Research Summary

Emotional Experience, Expression, and Regulation

By: Alison Wood Brooks

Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details

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