Publications

08 Aug 2018
News

Why Are Women More Likely to Survive Heart Attacks When Treated By Female MDs?

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once... View Details

Keywords: by James Heskett

Article

Beyond Individualized Recourse: Interpretable and Interactive Summaries of Actionable Recourses

By: Kaivalya Rawal and Himabindu Lakkaraju

As predictive models are increasingly being deployed in high-stakes decision-making, there has been a lot of interest in developing algorithms which can provide recourses to affected individuals. While developing such tools is important, it is even more critical to... View Details

Keywords: Predictive Models; Decision Making; Framework; Mathematical Methods

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04 Feb 2022
News

Beyond the Cold War: Reinventing Socialism in Five Countries

June 2019 (Revised February 2020)
Case

Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

By: Tsedal Neeley, Paul Leonardi and Michael Norris

Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details

Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California

12 Feb 2013
First Look

First Look: Feb. 12

attributes of a decision problem. The hierarchy of new conditions varies in the degree to which it specifies the functional form, ranging from more general solutions with weaker constraints, to more specific solutions with stronger... View Details

Keywords: Sean Silverthorne

01 Mar 2024
News

Vital Signs

support this new dynamic workforce to make sure they work at the top of their licenses,” Gresser says. “We are empowering and augmenting their decision-making because that first set of health decisions is one of the key determinants of a... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

September 2018 (Revised December 2019)
Case

Zebra Medical Vision

By: Shane Greenstein and Sarah Gulick

An Israeli startup founded in 2014, Zebra Medical Vision developed algorithms that produced diagnoses from X-rays, mammograms, and CT-scans. The algorithms used deep learning and digitized radiology scans to create software that could assist doctors in making... View Details

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

independent decisions and to find ways to improve operations—including their own. Reward achievement with pay based on performance, but keep raising the performance bar. Pay psychological rewards in addition to financial ones. Create a... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

Many American companies have made a four-year degree a default qualification for entry-level jobs, elevating an expensive university education—with a smattering of internship experience—above paths that might prepare young talent for today’s workforce better. In a new... View Details

Keywords: by Michael Blanding

Web

Continuing Education - Business & Environment

and learn how to incorporate them into investment decisions and measure and manage their impact. Power and Influence for Positive Impact Online Understand how power really works and develop your own to gain influence and make an impact... View Details

2020
Working Paper

When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects

By: Jacqueline N. Lane, Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan and Karim R. Lakhani

The evaluation of novel projects lies at the heart of scientific and technological innovation, and yet literature suggests that this process is subject to inconsistency and potential biases. This paper investigates the role of information sharing among experts as the... View Details

Keywords: Project Evaluation; Innovation; Knowledge Frontier; Negativity Bias; Projects; Innovation and Invention; Information; Diversity; Judgments

SSRN

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2025
Working Paper

How Do Voters Respond to Cues by Charismatic Leaders? Evidence from Brazil

By: Paula Rettl

While elite-cue effects on public opinion are well-documented, questions remain as to when and why voters use elite cues to inform their opinions and behaviors. This study contributes to answer these questions by testing whether voters react to cues by charismatic... View Details

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04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

missing link. Senz: How do these efforts intersect with corporate strategy and culture? Frei: When companies get bigger, leaders don't get to micromanage. Employees are making decisions that their bosses are unaware of. When that happens,... View Details

Keywords: by Kristen Senz

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

was Su's early decision to downsize his own career. Originally hired to cover the northern Asia-Pacific region, he departed from the usual managerial growth path of taking on larger geographic assignments and instead argued that he should... View Details

Keywords: by Maggie Starvish; Food & Beverage

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

which requires sustained support for long-term success. Had Amazon approached the New York headquarters decision in line with the seven steps outlined above, experience suggests that its odds of success would have been far greater. Of... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

22 May 2007
Working Paper Summaries

The Speed of New Ideas: Trust, Institutions and the Diffusion of New Products

Keywords: by Felix Oberholzer-Gee & Joel Waldfogel

December 2021
Case

Green Monday

By: José B. Alvarez, Billy Chan and Dawn H. Lau

This case describes the entrepreneurial journey of David Yeung, from campaigning for plant-based diets to building Green Monday, a purpose-driven business and an ecosystem based in Hong Kong comprising a retail platform, an alternative meat brand (“OmniPork”), a... View Details

Keywords: Agribusiness; Plant-Based Agribusiness; Social Enterprise; Entrepreneurship; Business Startups; Business Model; Mission and Purpose; Growth and Development Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; Retail Industry; Hong Kong; China; Asia

November 2018
Case

Yatooq: Longing for Arabic Coffee

By: Mark Roberge, Gamze Yucaoglu and Samer Al-Rachedy

As one of the few female entrepreneurs in Saudi Arabia, Lateefa Alwaalan had been trying to produce the perfect cup of Arabic coffee for over a decade. In 2007, she began testing various coffee blends, which she later branded Yatooq, the Arabic word for “craving” or... View Details