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Show Results For
- All HBS Web
(6,806)
- People (1)
- News (2,520)
- Research (3,707)
- Events (51)
- Multimedia (75)
- Faculty Publications (2,678)
- May 2020
- Article
To Be or Not to Be Your Authentic Self? Catering to Others' Expectations and Interests Hinders Performance
By: Francesca Gino, Ovul Sezer and Laura Huang
When approaching interpersonal first meetings (e.g., job interviews), people often cater to the target’s interests and expectations to make a good impression and secure a positive outcome such as being offered the job (pilot study). This strategy is distinct from other... View Details
Keywords: Authenticity; Catering; Honesty; Selection; Impression Management; Interpersonal Communication; Behavior; Performance
Gino, Francesca, Ovul Sezer, and Laura Huang. "To Be or Not to Be Your Authentic Self? Catering to Others' Expectations and Interests Hinders Performance." Organizational Behavior and Human Decision Processes 158 (May 2020): 83–100.
- March 2020
- Article
The Role of Numbers in the Customer Journey
By: Shelle Santana, Manoj Thomas and Vicki Morwitz
At each stage in customers’ journeys, they encounter different types of numeric information that they process using different judgment strategies. Relevant numbers might include budgets, price, product attributes, product counts, product ratings, numbers in brand... View Details
Keywords: Numbers; Heuristics; Numerical Cognition; Pricing; Customer Journey; Information; Consumer Behavior
Santana, Shelle, Manoj Thomas, and Vicki Morwitz. "The Role of Numbers in the Customer Journey." Journal of Retailing 96, no. 1 (March 2020): 138–154.
- August 19, 2015
- Article
The Slow Decay and Quick Revival of Self-deception
By: Zoe Chance, Francesca Gino, Michael I. Norton and Dan Ariely
People demonstrate an impressive ability to self-deceive, distorting misbehavior to reflect positively on themselves—for example, by cheating on a test and believing that their inflated performance reflects their true ability. But what happens to self-deception when... View Details
Keywords: Self-deception; Cheating; Self-enhancement; Positive Illusions; Motivated Reasoning; Perception; Behavior; Ethics
Chance, Zoe, Francesca Gino, Michael I. Norton, and Dan Ariely. "The Slow Decay and Quick Revival of Self-deception." Art. 1075. Frontiers in Psychology 6 (August 19, 2015): 1–6.
- March 2010
- Supplement
Whose Money Is It Anyway? (B)
By: V.G. Narayanan, Richard G. Hamermesh and Rachel Gordon
The case describes the various reactions of doctors and administrators to the solutions they developed. View Details
Narayanan, V.G., Richard G. Hamermesh, and Rachel Gordon. "Whose Money Is It Anyway? (B)." Harvard Business School Supplement 810-013, March 2010.
- 31 Aug 2022
- News
How to Reclaim Your Time and Happiness
- 08 Sep 2021
- News
Rediscover Joy at Work
- 07 Dec 2020
- News
Lifting The Stigma
Sangu Delle (MBA/JD 2016) Sangu Delle (MBA/JD 2016) Early on, it was clear that Sangu Delle (MBA/JD 2016) was driven to excel. As a six-year-old living in Ghana Delle wrote to Harvard University President Neil Rudenstine to ask when he could enroll. Rudenstine wrote... View Details
- 21 Sep 2020
- News
Make Mental Health Your #1 Priority
- 12 Jun 2014
- News
When Success Feels Empty
- 01 Dec 2001
- News
Navigating Success in Volatile Times
The theme of this year's annual HBS African-American Alumni Association (HBSAAA) conference, "Navigating Success in Volatile Times," seemed particularly apropos after the incidents of September 11. "Like many organizations with events scheduled in the weeks following... View Details
- 01 Sep 2005
- News
The Dark Side
About a year ago, David Yelland (AMP 164, 2003) left the editorship of the British tabloid The Sun to join the PR firm Weber Shandwick (WS). It’s a familiar career switch that PR-averse journalists disparage as going over to “the dark side,” The Independent (July 4,... View Details
Keywords: Arts, Entertainment
- 01 Mar 2005
- News
Job Interviews
On the most basic level, job interviews provide an opportunity for companies and potential employees to exchange essential information. But in today’s crowded job market, applicants who really want to outclass the competition need to go well beyond the basics. Timothy... View Details
- 01 Dec 2016
- News
Inside Modern HR
are right there on campus. Find ways to build your expertise in areas that pertain to individual development and decision-making, such as behavioral science and behavioral economics. The entire MBA skill set... View Details
Keywords: Julia Hanna
- 23 Sep 2021
- News
Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies
Clubs News Clubs News Alumni in Japan Launch Virtual Series on Business and Sustainability The HBS Club of Japan (HBSCJ) launched a new and comprehensive virtual speaker series in September to help the business community confront the challenges of environmental... View Details
Keywords: Margie Kelley
- 15 Jun 2021
- News
The Path out of Polarization
Image by John Ritter It’s not just that Americans can’t find a middle ground on tax policy or abortion rights anymore—political polarization has sunk to a depth from which Americans can no longer see eye to eye on what is fact and what is not. In their case about the... View Details
- 04 Oct 2018
- News
“A Shout Through Time”
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: Today’s story is a break from our typical in-depth interview format. Today, we’re going to tell a story. It’s a story that starts with a tragic plane crash in 1944 outside a small town in... View Details
- 01 Jun 2008
- News
Smartphones Get Smarter
When Apple’s Steve Jobs announced a new licensing deal for Microsoft software that makes Apple’s iPhone more attractive to businesspeople, venture capitalist John Doerr (MBA ’76) of Kleiner Perkins Caulfield & Byers was also on hand, the New York Times reported (March... View Details
- 01 Sep 2007
- News
Global Outreach Program Planned for HBS Centennial
Over fifty HBS clubs have scheduled special Centennial events beginning this fall through the end of 2008 as part of the School’s Global Outreach Program. The program has two aspects: The first involves HBS faculty, who will travel around the world to present their... View Details
- 01 Dec 2010
- News
You Haven’t Changed a Bit
Photographs by Stuart Cahill and Neal Hamberg Related Links 2010 Fall Reunion Photo Gallery 2010 Reunion Presentations Occasional blustery, rainy weather couldn’t put a damper on the good vibrations emanating from the fall reunion festivities that began on September’s... View Details
Keywords: reunion
- 01 Dec 2011
- News
Noted & Quoted
“ Of everything that can engage people deeply in work, the single most important is simply making progress in meaningful work.” —HBS professor Teresa Amabile, discussing her long-range research on what motivates employees. (Radio Boston, September 19, 2011) “The... View Details
Keywords: quotations