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  • All HBS Web  (13,906)
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  • 18 Sep 2013
  • Working Paper Summaries

What Do We Know About Corporate Headquarters? A Review, Integration, and Research Agenda

Keywords: by Markus Menz, Sven Kunisch & David J. Collis
  • 2012
  • Chapter

Creating Leaders: An Ontological/Phenomenological Model

By: Michael C. Jensen, Werner Erhard and Kari L. Granger
The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any... View Details
Keywords: Leadership Development; Attitudes; Behavior; Experience and Expertise; Knowledge Acquisition
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Jensen, Michael C., Werner Erhard, and Kari L. Granger. "Creating Leaders: An Ontological/Phenomenological Model." Chap. 16 in The Handbook for Teaching Leadership: Knowing, Doing, and Being, edited by Scott Snook, Nitin Nohria, and Rakesh Khurana. Thousand Oaks, CA: Sage Publications, 2012.

    Christina M. Wallace

    A self-described “human Venn diagram” Christina Wallace has crafted a career at the intersection of business, technology, and the arts. She is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business... View Details

    Keywords: arts; venture capital industry; consumer products; service industry; internet
    • 2021
    • Working Paper

    The Old Boys' Club: Schmoozing and the Gender Gap

    By: Zoë B. Cullen and Ricardo Perez-Truglia
    Offices are social places. Employees and managers take breaks together and talk about family and hobbies. In this study, we show that employees’ social interactions with their managers can be advantageous for their careers, and that this phenomenon contributes to the... View Details
    Keywords: Career; Promotions; Social Interactions; Networking; Gender; Personal Development and Career; Wages; Social and Collaborative Networks
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    Cullen, Zoë B., and Ricardo Perez-Truglia. "The Old Boys' Club: Schmoozing and the Gender Gap." Working Paper, June 2021. (American Economic Review 2023, 113(7): 1703–1740. https://doi.org/10.1257/aer.20210863.)

      Dorothy A. Leonard

      Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

      Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry
      • December 1997 (Revised October 1999)
      • Case

      Citibank: Performance Evaluation

      By: Robert L. Simons and Antonio Davila
      Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
      Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
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      Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
      • 18 Feb 2016
      • Working Paper Summaries

      Urbanization with Chinese Characteristics? China’s Gamble for Modernization

      Keywords: by Kristen Looney and Meg Rithmire; Public Administration; Real Estate
      • Article

      Memory and Representativeness

      By: Pedro Bordalo, Katherine Baldiga Coffman, Nicola Gennaioli, Frederik Schwerter and Andrei Shleifer
      We explore the idea that judgment by representativeness reflects the workings of episodic memory, especially interference. In a new laboratory experiment on cued recall, participants are shown two groups of images with different distributions of colors. We find that i)... View Details
      Keywords: Cued Recall; Interference; Similarity; Probabilistic Judgments; Heuristics And Biases
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      Bordalo, Pedro, Katherine Baldiga Coffman, Nicola Gennaioli, Frederik Schwerter, and Andrei Shleifer. "Memory and Representativeness." Psychological Review 128, no. 1 (January 2021): 71–85.
      • 01 Feb 1997
      • News

      Shaping the Future of Business: Entrepreneurial Evolution at HBS

      every field of business endeavor. Their impact has been significant and broad-based: according to research by Associate Professor Amarnath V. Bhidé, more than one-third of HBS alumni currently manage their... View Details
      Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

        Elisabeth C. Paulson

        Elisabeth Paulson is an Assistant Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School. She teaches the first year course on Technology and Operations Management in the required curriculum.
        View Details
        Keywords: agriculture; federal government; state government; grocery; nonprofit industry
        • December 1992 (Revised June 1993)
        • Case

        ACTC Customer Service Department

        Focuses on the young general manager of a new cable TV system and on its customer service department. Jeanne LaFrance, the general manager, has an uneasy feeling about the way in which the department is being managed. She sees symptoms of what she suspects are serious... View Details
        Keywords: Management; Problems and Challenges; Planning; Customer Focus and Relationships; Performance Evaluation; Telecommunications Industry
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        Roberts, Michael J. "ACTC Customer Service Department." Harvard Business School Case 393-056, December 1992. (Revised June 1993.)
        • 27 Feb 2019
        • Working Paper Summaries

        Judgment Aggregation in Creative Production: Evidence from the Movie Industry

        Keywords: by Hong Luo, Jeffrey T. Macher, and Michael Wahlen; Motion Pictures & Video
        • March 2006
        • Module Note

        Financing Decisions within the Firm

        By: Mihir A. Desai and Kathleen Luchs
        Describes a core module in the International Finance course at Harvard Business School. The module focuses on the financial and managerial issues that confront managers who make financial decisions within multinational firms: how subsidiaries should be financed and... View Details
        Keywords: Decisions; International Finance; Taxation; Business Subsidiaries; Multinational Firms and Management; Framework; Performance Evaluation; Management Analysis, Tools, and Techniques
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        Desai, Mihir A., and Kathleen Luchs. "Financing Decisions within the Firm." Harvard Business School Module Note 206-124, March 2006.
        • May–June 2023
        • Article

        Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut

        By: Fabrizio Fantini and Das Narayandas
        Advanced analytics can help companies solve a host of management problems, including those related to marketing, sales, and supply-chain operations, which can lead to a sustainable competitive advantage. But as more data becomes available and advanced analytics are... View Details
        Keywords: Analytics and Data Science; Decision Making
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        Fantini, Fabrizio, and Das Narayandas. "Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut." Harvard Business Review 101, no. 3 (May–June 2023): 82–91.

          Tsedal Neeley

          Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration, Senior Associate Dean of Faculty Development and Research, and Faculty Chair of the Christensen Center for Teaching... View Details

          • 24 Nov 2020
          • Working Paper Summaries

          Accounting for Product Impact in the Consumer Finance Industry

          Keywords: by George Serafeim and Katie Trinh; Financial Services
          • Summer, 2018
          • Article

          Innovation, Reallocation and Growth

          By: Daron Acemoglu, Ufuk Akcigit, Harun Alp, Nicholas Bloom and William R. Kerr
          We build a model of firm-level innovation, productivity growth, and reallocation featuring endogenous entry and exit. A new and central economic force is the selection between high- and low-type firms, which differ in terms of their innovative capacity. We estimate the... View Details
          Keywords: Entry; Growth; Industrial Policy; Innovation; R&D; Reallocation; Selection; Market Entry and Exit; Growth and Development; Innovation and Invention; Research and Development; Performance Productivity
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          Acemoglu, Daron, Ufuk Akcigit, Harun Alp, Nicholas Bloom, and William R. Kerr. "Innovation, Reallocation and Growth." American Economic Review 108, no. 11 (November 2018): 3450–3491.
          • Article

          Neurodiversity as a Competitive Advantage

          By: Robert D. Austin and Gary P. Pisano
          Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of... View Details
          Keywords: Competitive Advantage; Diversity; Competency and Skills
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          Austin, Robert D., and Gary P. Pisano. "Neurodiversity as a Competitive Advantage." Harvard Business Review 95, no. 3 (May–June 2017): 96–103.

            Alan D. MacCormack

            Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details

            Keywords: automotive; communications; computer; e-commerce industry; electronics; high technology; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry
            • 03 Mar 2017
            • News

            Big Blue’s Big Bet

            myeloid leukemia, a blood cancer in which abnormal white blood cells grow quickly. They comforted her by saying that the chemotherapy they were prescribing would attack the abnormal cells. And it did. But her recovery from post-remission... View Details
            Keywords: Paul Kix; illustrations by Dan Page
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