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  • All HBS Web  (13,100)
    • People  (36)
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  • September 1990 (Revised January 1992)
  • Case

Procter & Gamble Japan (A)

By: Michael Y. Yoshino
Ten years after entering Japan, P&G had accumulated over $250 million in operating losses on declining annual sales of $120 million by 1983. The decision facing the president of P&G International: exit, retrench or rebuild the operation? Ironically, the initial entry... View Details
Keywords: Restructuring; Change Management; Profit; Market Entry and Exit; Market Participation; Sales; Competition; Technology; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; Japan
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Yoshino, Michael Y. "Procter & Gamble Japan (A)." Harvard Business School Case 391-003, September 1990. (Revised January 1992.)
  • 01 Mar 2013
  • News

Bringing It Back Home

was through such a discussion that Allen Grossman, the MBA Class of 1957 Professor of Management Practice, first heard about the Mexican health-care nonprofit Salud Digna, which he calls "one of the most stunning View Details
Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises

    George Serafeim

    George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, and serves on the faculty steering commitee of Harvard University's Salata Institute. He... View Details

    Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management
    • 09 Dec 2019
    • News

    What If The Foundational Theories About How To Run a Company Have Been Corrupted?

      Nitin Nohria

      Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

      As Dean, building on... View Details

      Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
      • 15 Apr 2016
      • News

      First African American Woman to Receive Harvard MBA Talks Power of Persistence, Resilience, and Courage

      (Image: Cathy Walsh) (Image: Cathy Walsh) The first African American woman to earn an MBA at Harvard Business School, Lillian Lincoln Lambert (MBA 1969) attended the School at a time when women weren’t allowed to live on campus. Instead, she View Details
      Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises
      • 11 May 2009
      • Research & Ideas

      The IT Leader’s Hero Quest

      of Barton's talented security specialists performs with his jazz ensemble. This leads to a discussion about how to manage real-time collaboration between highly skilled people, and gives readers the chance... View Details
      Keywords: by Martha Lagace
      • 08 Aug 2018
      • Blog Post

      Hands-on Experience in Hospitality

      Before I came to HBS, I worked in consulting. I knew that I wanted a different experience for my summer and looked at multiple leadership development programs. One stood out: Marriott’s View Details
      Keywords: Hospitality
      • September–October 2020
      • Article

      Social-Impact Efforts That Create Real Value

      By: George Serafeim
      Until the mid-2010s few investors paid attention to environmental, social, and governance (ESG) data—information about companies’ carbon footprints, labor policies, board makeup, and so forth. Today the data is widely used by investors. How can organizations create... View Details
      Keywords: Sustainability; Sustainability Management; ESG; ESG (Environmental, Social, Governance) Performance; ESG Disclosure; ESG Disclosure Metrics; ESG Ratings; ESG Reporting; Social Impact; Impact Measurement; Social Innovation; Purpose; Corporate Purpose; Corporate Social Responsibility; Strategy; Social Enterprise; Society; Accounting; Investment; Environmental Sustainability; Climate Change; Corporate Strategy; Mission and Purpose; Corporate Social Responsibility and Impact; Financial Services Industry; Chemical Industry; Technology Industry; Consumer Products Industry; Pharmaceutical Industry; North America; Europe; Japan; Australia
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      Serafeim, George. "Social-Impact Efforts That Create Real Value." Harvard Business Review 98, no. 5 (September–October 2020): 38–48.

        Stefan H. Thomke

        Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

        Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games
        • August 2010 (Revised January 2012)
        • Supplement

        Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2

        By: Joseph L. Bower and Sonja Ellingson Hout
        Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company. View Details
        Keywords: Transformation; Leadership; Leadership Style; Business or Company Management; Emerging Markets; Value
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        Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2." Harvard Business School Supplement 311-031, August 2010. (Revised January 2012.)
        • May 2019 (Revised July 2019)
        • Case

        Walmart's Workforce of the Future

        By: William R. Kerr and Jordan Bach-Lombardo
        Faced with intense competition from Amazon, Walmart began a transformation of its operations and workforce in 2015. The goal was to create an omnichannel retail experience for customers that seamlessly joined online and offline shopping. This case explores Walmart's... View Details
        Keywords: Walmart; Managing The Future Of Work; Workforce; Automation; Ecommerce; Omnichannel Retail; Operations; Transformation; Employees; Training; Information Technology; Infrastructure; Disruption; Competitive Strategy; E-commerce; Information Infrastructure; Retail Industry
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        Kerr, William R., and Jordan Bach-Lombardo. "Walmart's Workforce of the Future." Harvard Business School Case 819-042, May 2019. (Revised July 2019.)
        • August 1999 (Revised June 2008)
        • Case

        Taran Swan at Nickelodeon Latin America (A)

        By: Linda A. Hill and Kristin Doughty
        Eighteen months after launching Nickelodeon Latin America, general manager Taran Swan must leave the company's Miami headquarters for her New York home because of complications with her pregnancy. Unable to travel for at least the next six months, Swan must decide how... View Details
        Keywords: Selection and Staffing; Leadership Style; Managerial Roles; Organizational Culture; Groups and Teams
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        Hill, Linda A., and Kristin Doughty. "Taran Swan at Nickelodeon Latin America (A)." Harvard Business School Case 400-036, August 1999. (Revised June 2008.)
        • 18 Nov 2015
        • News

        Seven Books for Working Relationships

        • Teaching Interest

        Overview

        Lena teaches the required first year MBA course on Leadership and Corporate Accountability, an elective second year MBA course on Law, Management and Entrepreurship, and an elective second year MBA course on Challenges and Opportunities in the Restaurant Industry. View Details
        Keywords: Compliance; Governance; Fiduciary Duties; Responsibilities To Investors; Responsibilities To Customers; Restaurants; Sustainability; Private Equity Documentation; Start-ups; Entrepreneurship; Entrepreneurship Through Acquisition; Law; Laws and Statutes; Lawsuits and Litigation; Corporate Entrepreneurship; Corporate Governance; Governance Compliance; Governance Controls; Food; Environmental Sustainability; Private Ownership; Private Equity; Food and Beverage Industry; Food and Beverage Industry; United States; Europe; Chile; India
        • March 2015 (Revised December 2016)
        • Case

        American Well: The DTC Decision

        By: Elie Ofek and Natalie Kindred
        In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details
        Keywords: Health Care; Telehealth; Telemedicine; American Well; Schoenberg; Boston; Israel; Technology; Online Care; Direct-to-consumer; DTC; Health Insurance; Affordable Care Act; Health Care Reform; Accountable Care Organizations; Technology Change; Innovation & Entrepreneurship; Digital Marketing; Strategy; Competition; Information Technology; Marketing; Technological Innovation; Technology Adoption; Entrepreneurship; Marketing Strategy; Health Industry; Technology Industry; Boston; Massachusetts; United States; Israel
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        Ofek, Elie, and Natalie Kindred. "American Well: The DTC Decision." Harvard Business School Case 515-032, March 2015. (Revised December 2016.)
        • 01 Oct 1998
        • News

        Andresen Becomes First European and First Exec. Ed. Graduate to Endow HBS Professorship

        I want to show my support for an institution that has made and will continue to make a valuable contribution to management practice all over the world," says Andreas Andresen (69th AMP), a retired German... View Details
        • 2017
        • Working Paper

        Carbon Tariffs: Effects in Settings with Technology Choice and Foreign Production Cost Advantage

        By: David F. Drake
        Emissions regulation is a policy mechanism intended to address the threat of climate change. However, the stringency of emissions regulation varies across regions, raising concerns over carbon leakage—an outcome where stringent regulation in one region shifts... View Details
        Keywords: Technology; Competition; Pollutants; Taxation; Environmental Sustainability; Globalized Markets and Industries
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        Drake, David F. "Carbon Tariffs: Effects in Settings with Technology Choice and Foreign Production Cost Advantage." Harvard Business School Working Paper, No. 13-021, August 2012. (Revised August 2017. Forthcoming at Manufacturing & Service Operations Management.)
        • 2022
        • Chapter

        A Compass for Decision Making

        By: Lynn S. Paine
        Book Abstract: The second edition of Responsible Leadership offers orienting knowledge on how to lead in a world of contested values—a world where leadership work extends beyond leaders and direct reports to a whole range of stakeholders inside and outside an... View Details
        Keywords: Leadership; Decision Making
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        Paine, Lynn S. "A Compass for Decision Making." Chap. 9 in Responsible Leadership. 2nd edition, edited by Nicola Pless and Thomas Maak, 154–167. London: Routledge, 2022.
        • June 2007 (Revised July 2007)
        • Case

        Leslie Brinkman at Versutia Capital

        By: Julie Battilana and Robert Steven Kaplan
        Leslie Brinkman is the founder and CEO of a hedge fund, Genuity Capital. Leslie spent late 2002 and early 2003 assembling her team and launched the fund in early 2003. While the firm performed well during 2003 and 2004 (both in terms of returns and new assets), in 2005... View Details
        Keywords: Management Style; Organizational Design; Performance Improvement; Groups and Teams
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        Battilana, Julie, and Robert Steven Kaplan. "Leslie Brinkman at Versutia Capital." Harvard Business School Case 407-089, June 2007. (Revised July 2007.)
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