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  • All HBS Web  (14,214)
    • People  (46)
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  • July 2004 (Revised December 2004)
  • Case

RelayHealth

By: Joseph B. Lassiter III and Elizabeth Kind
RelayHealth provides secure, online communications for doctors, patients, and health plans. The company's services include online consultations, prescription renewals, and appointment scheduling. RelayHealth's business model derives subscription revenue from doctors... View Details
Keywords: Communication Technology; Internet and the Web; Consumer Behavior; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry; Health Industry
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Lassiter, Joseph B., III, and Elizabeth Kind. "RelayHealth." Harvard Business School Case 805-021, July 2004. (Revised December 2004.)
  • 26 Mar 2020
  • News

First a tornado, now a pandemic, but Interabang Books is a survivor — and the reason is Nancy Perot

  • August 1997
  • Article

Continuous Quality Improvement Decreases Length of Stay and Adverse Events: A Case Study in an Interventional Cardiology Program

By: H. Hashimoto, Richard Bohmer, L. C. Harrell and I. F. Palacios
Keywords: Health; Programs; Quality; Information
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Hashimoto, H., Richard Bohmer, L. C. Harrell, and I. F. Palacios. "Continuous Quality Improvement Decreases Length of Stay and Adverse Events: A Case Study in an Interventional Cardiology Program." American Journal of Managed Care 3, no. 8 (August 1997): 1141–1150.

    Celia Stafford

    Celia Stafford is a doctoral student in Health Policy (Management). She received a B.A. in Mathematics and Economics from Emory University in 2017 and an MPH focused in Biostatistics from the University of North Carolina at Chapel Hill in 2020. She is also... View Details

    • Article

    Reimagining the Balanced Scorecard for the ESG Era

    By: Robert S. Kaplan and David McMillan
    Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining... View Details
    Keywords: ESG (Environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business and Stakeholder Relations
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    Kaplan, Robert S., and David McMillan. "Reimagining the Balanced Scorecard for the ESG Era." Harvard Business Review Digital Articles (February 3, 2021).
    • 2024
    • Article

    Beyond the 510(k): The Regulation of Novel Moderate-Risk Medical Devices, Intellectual Property Considerations, and Innovation Incentives in the FDA’s De Novo Pathway

    By: Mateo Aboy, Cristina Crespo and Ariel Stern
    Moderate-risk medical devices constitute 99% of those that have been regulated by the U.S. Food and Drug Administration (FDA) since it gained authority to regulate medical technology nearly five decades ago. This article presents an analysis of the interaction between... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Technology Adoption; Technological Innovation; Safety; Medical Devices and Supplies Industry; United States
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    Aboy, Mateo, Cristina Crespo, and Ariel Stern. "Beyond the 510(k): The Regulation of Novel Moderate-Risk Medical Devices, Intellectual Property Considerations, and Innovation Incentives in the FDA’s De Novo Pathway." Art. 29. npj Digital Medicine 7 (2024).
    • 27 Oct 2020
    • Blog Post

    Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

    entrepreneurship over the next two years and beyond. The Early Days of Harlem Capital The Harlem Capital story begins well before that first day on campus. In 2015, Pierre-Jacques View Details
    • 25 Mar 2021
    • Blog Post

    Meet the Student Academic Services Support Team at HBS!

    resources, issues of safety, respect, and inclusion, as well as health management and disability services. Four staff members have mental View Details
    • 15 Apr 2020
    • News

    Designating Certain Post-Acute Care Facilities As COVID-19 Skilled Care Centers Can Increase Hospital Capacity And Keep Nursing Home Patients Safer

    • Book Review

    Book Review of International Big Business, 1957-67: A Study of Comparative Growth, edited by Robert Rowthorn and Stephen Hymer

    By: Louis T Wells Jr
    Keywords: Business History; Growth and Development
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    Wells, Louis T., Jr. "Book Review of International Big Business, 1957-67: A Study of Comparative Growth, edited by Robert Rowthorn and Stephen Hymer." Journal of International Economics 2, no. 2 (May 1972).
    • August 2014 (Revised February 2021)
    • Case

    Hospital for Special Surgery (A)

    By: Regina E. Herzlinger and Stacy Schwartz
    Hospital for Special Surgery, a focused factory for orthopedics and joint disease, is contemplating various growth options: further growth in the United Kingdom's National Health Services, management of hospitals in the United States, and/or hospital consulting.... View Details
    Keywords: Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Cross-Cultural and Cross-Border Issues; Expansion; Health Industry; United Kingdom; United States
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    Herzlinger, Regina E., and Stacy Schwartz. "Hospital for Special Surgery (A)." Harvard Business School Case 315-012, August 2014. (Revised February 2021.)
    • Article

    The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century

    By: Leonard J. Kennedy, Patricia A. McCoy and Ethan S. Bernstein
    After existing regulatory systems failed to prevent the recent financial crisis, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, a sweeping reform designed to alleviate the crisis and prevent its recurrence. Out of this Act, the Consumer... View Details
    Keywords: Consumer Financial Protection Bureau; Dodd-Frank; CFPB; Financial Crisis; Reform; New Agency; Market-based Approach; Evidence-based Analysis; Innovative Technologies And Transparency Policies; BEST Practices; Government and Politics; Government Administration; Finance; Financial History; Law; Markets; Organizations; Organizational Design; Business and Government Relations; Balance and Stability; Strategy; Financial Services Industry; Banking Industry; United States
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    Kennedy, Leonard J., Patricia A. McCoy, and Ethan S. Bernstein. "The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century." Cornell Law Review 97, no. 5 (July 2012): 1141–1176.
    • July 2019
    • Article

    Evaluation of Economic and Clinical Outcomes Under Centers for Medicare & Medicaid Services Mandatory Bundled Payments for Joint Replacements

    By: Derek A. Haas, Xiaoran Zhang, Robert S. Kaplan and Zirui Song
    In 2016, the Centers for Medicare & Medicaid Services (CMS) launched its first mandatory bundled payment program, the Comprehensive Care for Joint Replacement (CJR) model, by randomizing metropolitan statistical areas (MSAs) into the payment model. The paper analyzed... View Details
    Keywords: Medicare; Medicaid; Bundled Payments; Health Care and Treatment; Cost Management; Performance Evaluation; Outcome or Result
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    Haas, Derek A., Xiaoran Zhang, Robert S. Kaplan, and Zirui Song. "Evaluation of Economic and Clinical Outcomes Under Centers for Medicare & Medicaid Services Mandatory Bundled Payments for Joint Replacements." JAMA Internal Medicine 179, no. 7 (July 2019): 924–931.
    • 15 Aug 2018
    • Book

    Why Entrepreneurs Must Focus on Building Trust

    Keywords: by Dina Gerdeman
    • November 2012
    • Case

    Hillary Clinton & Partners: Leading Global Social Change from the U.S. State Department

    By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
    As U.S. Secretary of State, Hillary Rodham Clinton acted on a long-standing interest in public-private partnerships to elevate and activate an Office of Global Partnerships reporting directly to her. One major initiative that also addressed her interest in women's... View Details
    Keywords: Collaboration; Partnerships; Global Collaboration; Innovation; Leadership; Leading Change
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    Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Hillary Clinton & Partners: Leading Global Social Change from the U.S. State Department." Harvard Business School Case 313-086, November 2012.
    • 13 Jul 2016
    • News

    The high price of workplace stress

    • 14 Oct 2020
    • Blog Post

    Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

    entrepreneurship over the next two years and beyond. The Early Days of Harlem Capital The Harlem Capital story begins well before that first day on campus. In 2015, Pierre-Jacques View Details
    • 12 Feb 2020
    • News

    Introducing the HCI “Health Minute”

    • March 2010 (Revised October 2011)
    • Case

    Highland District County Hospital: Gastroenterology Care in Sweden

    By: Michael E. Porter, Jennifer F Baron and Martin Rejler
    Sweden's Highland District County Hospital, similar to a community hospital in the US, undertook a major restructuring to integrate care delivery for medical conditions served by the Department of Medicine. Each subspecialty within the Department would form a single,... View Details
    Keywords: Health Care and Treatment; Sweden
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    Porter, Michael E., Jennifer F Baron, and Martin Rejler. "Highland District County Hospital: Gastroenterology Care in Sweden." Harvard Business School Case 710-469, March 2010. (Revised October 2011.)
    • 14 May 2018
    • News

    HBS Kraft Precision Medicine Accelerator Brings Together Five Leading Cancer Organizations to Engage Patients and Accelerate Precision Medicine across Cancers

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