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  • All HBS Web  (458)
    • People  (2)
    • News  (27)
    • Research  (384)
  • Faculty Publications  (263)

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  • All HBS Web  (458)
    • People  (2)
    • News  (27)
    • Research  (384)
  • Faculty Publications  (263)
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  • 14 Feb 2012
  • First Look

First Look: February 14

dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,... View Details
Keywords: Carmen Nobel
  • 23 Apr 2013
  • First Look

First Look: April 23

theorize how team scaffolds enable effective coordination among people who do not work together regularly. We argue that role-based coordination among relative strangers can be interpersonally challenging and propose that team scaffolds... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

to minimize interpersonal conflict. Leaders can accomplish this by taking concrete steps before, during, and after a critical decision process. Before the process begins, they can establish ground rules for how people should interact... View Details
Keywords: by Martha Lagace
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August 2008) Abstract The article reports on a study concerning team building and the fit or interpersonal congruence among team members. The study found that the performance... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

performance throughout his career. We highlighted McVay’s penchant for surrounding himself with effective staff and willingness to delegate tasks to them. Here, we raise another skill of his that bodes well for long-term success: a strong ability to View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 06 Sep 2016
  • First Look

September 6, 2016

that humor plays a fundamental role in shaping interpersonal perceptions and hierarchies within groups. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51589 September 2016 Harvard Business Review Know Your Customers'... View Details
Keywords: Carmen Nobel
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

together” "By unpacking the costs, you have the opportunity to explain everything you did for the customer in putting that product or service together," says Bhavya Mohan, a Harvard Business School doctoral student in marketing. "When firms View Details
Keywords: by Dina Gerdeman; Retail
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

environment while creating urban living capacity by combining low carbon and resource-efficient development with the use of information and communication technologies (ICT) to better manage complex urban systems. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even after controlling for perceptions... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details
Keywords: Carmen Nobel
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

the company had lost its "human touch" in the process of professionalizing and modernizing to capitalize on the fantastic market opportunities that had opened up in Spain. Some felt that the work was now too structured and View Details
Keywords: Martha Lagace
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

Siemens, the Deutsche Bank, Dresdner, Bosch, BASF, and so on, all managed to somehow reconstruct and reinvent themselves after these upheavals. So I intended to write a long-term study about a company or factory with a focus on its relationship to its surrounding View Details
Keywords: by Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

original response, no one can decide in advance what that response should be. So the role of a leader of innovation is not to set a vision and motivate others to follow it. It's to create a community that is willing and able to innovate.... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

effectiveness because people were not accountable to each other for progress, did not have shared understanding of their work, and faced interpersonal risks when reaching out to other roles. The redesign introduced new mesolevel... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

other cities and other countries,” Neeley points out. Despite these upsides, however, shifting to working remotely is not without its challenges, especially when it comes to communication and coordination among managers and employees.... View Details
Keywords: by Michael Blanding
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

Soviet Communism when Kremlinologists would take a look at who's standing on the Kremlin Wall. Q: There's a pecking order there. A: Right. And they would try to decode who has power by literally seeing where they were standing. That... View Details
Keywords: by Sean Silverthorne; Computer
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Accepting this position would be a move back into mainstream media but also a career shift from line positions to a corporate staff role. The case profiles Fili-Krushel's media experiences, and her use of interpersonal influence and... View Details
Keywords: Martha Lagace
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

deftly: “How to most effectively communicate with all employees remotely and show empathy, while running around with [my] hair on fire trying to save the current business while at the same time trying to shape the future of the company in... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

but in the Partnering Motivation Spectrum, the focus is simply on the partners' motivations rather than the ultimate outcomes. Altruistic motives are centered, for example, on helping individuals in need, solving community problems, or... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 16 Apr 2013
  • First Look

First Look: April 16

publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also... View Details
Keywords: Sean Silverthorne
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