by David Moss - Publications - Faculty & Research

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details

Keywords: by James Heskett; Manufacturing

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details

Keywords: by Dina Gerdeman

06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

In recent months several high-level leaders have mysteriously lost their way. Dominique Strauss-Kahn, former head of the International Monetary Fund and a leading French politician, was arraigned on charges of sexual assault. Before that View Details

Keywords: by Bill George

06 Sep 2005
What Do You Think?

What are the Lessons of New Orleans?

Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene... View Details

Keywords: by James Heskett

17 Oct 2024
Research & Ideas

The Reputation Risks of Sharing Fake News

Harvard Business School. “Even in this politicized, polarized environment that our country finds itself in, people value accuracy.” Ultimately, Jordan’s research casts doubt on the idea that reputational motivations, and in particular the desire to be seen positively... View Details

Keywords: by Avery Forman

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

it, " the question should not be rational decision making OR intuition, but rather how to combine both." David Kendall said, "In the most difficult case of no-time and high-risk, reliance on 'rational intuition' may be a... View Details

Keywords: by James Heskett

09 Apr 2007
Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

issue, managers at buyers and suppliers are faced with hundreds of different supply chain programs—from labeling schemes like Fair Trade and organics, to industry association programs like Responsible Care and Sustainable Slopes, to a variety of programs developed... View Details

Keywords: by Martha Lagace

10 Oct 2018
Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

McBoatface. Overruling the public’s wishes, NERC named the craft after British naturalist Sir David Attenborough. The public was outraged; newspaper editorials decried the lack of democracy, and citizens protested the unfairness of it all... View Details

Keywords: by Michael Blanding; Advertising

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

you say is only the beginning," he states. "Your behavior, your actions, and your decisions are also ways of communicating, and leaders have to learn how to create a consistent message through all of these. It's been said many times, but leaders lead View Details

Keywords: by Deborah Blagg & Susan Young

02 Aug 2007
What Do You Think?

How Will Millennials Manage?

thus invigorate their teams and provide cultures that are profitable not because they are forced to, but because they want to." David Mullings added, "We will in fact treat our employees the way we expect to be treated."... View Details

Keywords: by Jim Heskett

04 Oct 2010
Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership Advantage: The Role of Employee... View Details

Keywords: by Carmen Nobel

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and colleagues. 5. How a Company Made Employees So Miserable, They Killed Themselves Aggressive downsizing at... View Details

Keywords: by Danielle Kost

08 Nov 2017
Research & Ideas

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

allow people to act on temporary emotions and impulses. (A recent paper by David Card and Gordon Dahl shows a 10 percent spike in domestic violence immediately after a local National Football League team... View Details

Keywords: by Dina Gerdeman

27 Jun 2007
Lessons from the Classroom

Learning to Make the Move to CEO

world," notes Simons. The topic of marketing, taught by Professor John Quelch, is brought up to the executive boardroom level, says Simons. “There's a realization that they only have so much time left.” Professor Julio Rotemberg... View Details

Keywords: by Julia Hanna; Education

25 Feb 2015
Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the... View Details

Keywords: by Julia Hanna; Education; Technology

12 Nov 2018
Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

Improve Collective Intelligence, written by Ethan Bernstein, the Edward W. Conard Associate Professor of Business Administration at Harvard Business School; Jesse Shore, assistant professor at Boston University’s Questrom School of... View Details

Keywords: by Roberta Holland

17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

include many viewpoints, learn from critics, and remain aware that trends could shift quickly. And then they are better armed when they act quickly and decisively." Rosabeth Moss Kanter (@RosabethKanter), Ernest L. Arbuckle Professor of... View Details