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  • October 2018 (Revised July 2023)
  • Case

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco
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  • July 2008
  • Case

The Politics and Economics of Accounting for Goodwill at Cisco Systems (A)

By: Karthik Ramanna
Studies the role of Cisco in setting current U.S. accounting standards for acquisitions and goodwill. Students are asked to analyze an acquisition in the context of an ongoing political debate on mergers accounting. View Details
Keywords: Goodwill Accounting; Mergers and Acquisitions; Standards; Business and Government Relations; United States
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  • January 2010
  • Article

Breakthrough Inventions and Migrating Clusters of Innovation

By: William R. Kerr
We investigate the speed at which clusters of invention for a technology migrate spatially following breakthrough inventions. We identify breakthrough inventions as the top one percent of U.S. inventions for a technology during 1975-1984 in terms of subsequent... View Details
Keywords: History; Technological Innovation; Patents; Labor; Immigration; United States
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  • Article

Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
Keywords: Health Care and Treatment; Health Industry
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  • February 2011 (Revised August 2012)
  • Teaching Note

Emotiv Systems Inc.: It's the Thoughts that Count (TN)

By: Elie Ofek and Natalie Kindred
Teaching Note for 510050. View Details
Keywords: Product Launch; Technological Innovation; Applications and Software; Decision Choices and Conditions; Games, Gaming, and Gambling; Marketing Channels; Price
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  • 18 Jun 2013
  • News

How Innovation Will Fuel America’s Future

  • February 2010 (Revised June 2012)
  • Case

"Plugging In" the Consumer: The Adoption of Electrically Powered Vehicles in the U.S.

By: Elie Ofek and Polly Ribatt
How will U.S. consumers respond to the proliferation of alternative-fuel vehicles, such as cars powered partially or completely by electricity, in the coming decade? After a century in which fossil fuel-powered vehicles dominated the market, it appeared consumers would... View Details
Keywords: Energy Sources; Policy; Marketing; Demand and Consumers; Business and Government Relations; Natural Environment; Pollutants; Adoption; Auto Industry; United States
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  • 24 Jun 2009
  • Working Paper Summaries

Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

Keywords: by Lynda M. Applegate & J. Bruce Harreld

    Enabling Mission Impact: Funding Strategies for High-Risk High-Reward Innovation

    Governments and foundations around the world are urgently seeking strategies to optimize their investments across a range of distinctive missions targeted towards societal challenges. How should such investments be made, from early R&D spending to later-stage... View Details
    • Article

    Experiments in Open Innovation at Harvard Medical School

    By: Eva C. Guinan, Kevin J. Boudreau and Karim R. Lakhani
    Harvard Medical School seems an unlikely organization to open up its innovation process. By most measures, the more than 20,000 faculty, research staff and graduate students affiliated with Harvard Medical School are already world class and at the top of the medical... View Details
    Keywords: Health Disorders; Collaborative Innovation and Invention; Boston
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    • Article

    Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

    By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

    Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

    Data... View Details

    Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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    • 25 Jul 2013
    • News

    An Engine of Education Innovation

    for 10 years, taking over as CEO in 2011. Match has a three-pronged approach: it runs a system of six public charter schools, manages its own master's degree-granting graduate school of education, and operates a publishing arm that... View Details
    Keywords: Elementary and Secondary Schools; Educational Services
    • 06 Jul 2023
    • News

    Lessons from Major League Baseball's Game-Changing Innovations

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at... View Details
    • 02 Apr 2020
    • News

    Rescue Plan for U.S. Small Business Kicks Off Beset by Concerns

    • 18 Dec 2008
    • Working Paper Summaries

    Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality

    Keywords: by Alvin J. Silk & Charles King III; Advertising
    • 2017
    • Working Paper

    The Rise of American Ingenuity: Innovation and Inventors of the Golden Age

    By: Ufuk Akcigit, John Grigsby and Tom Nicholas
    We examine the golden age of U.S. innovation by undertaking a major data collection exercise linking inventors from historical U.S. patents to Federal Censuses between 1880 and 1940 and to regional economic aggregates. We provide a theoretical framework to motivate the... View Details
    Keywords: Economic Development; Patents; Economic Growth; Innovation and Invention; Demographics
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    • 18 Jun 2014
    • Research & Ideas

    Leading Innovation is the Art of Creating ‘Collective Genius’

    sustaining an innovative organization? A new book written with three coauthors attempts to answer the question of why some companies, such as Pixar, are able to invent continuously, while others aren't. “Conventional leadership won't get... View Details
    Keywords: by Kim Girard
    • April 2020 (Revised June 2020)
    • Case

    Race and Mass Incarceration in the United States

    By: Reshmaan N. Hussam and Holly Fetter
    The late 20th century saw a dramatic shift in the criminal justice system of the United States. While incarceration rates had remained stable through the 1960s, they quintupled by the 2000s to 707 per 100,000, far exceeding that of all other nations in the world. By... View Details
    Keywords: Criminal Justice System; Incarceration; Race; Prejudice and Bias; United States
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    • Web

    Social Entrepreneurship and Systems Change (SESC) - Course Catalog

    change within various sectors, including social enterprises, government, and the private sector. Whether you aspire to launch or lead a social enterprise, innovate within policymaking and philanthropy, catalyze View Details
    • 02 Apr 2015
    • Research & Ideas

    Digital Initiative Summit: Freeing Patient Data to Enable Innovation

    to remedy the information-sharing glut that is slowing health care innovation and harming patient care, according to panelists discussing "Digital Health: Freeing Patient Data to Enable Innovation" at the Digital Initiative Summit held... View Details
    Keywords: Re: Karim R. Lakhani; Health