Publications
Publications
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- All HBS Web
(1,212)
- Faculty Publications (503)
- August 2002 (Revised February 2005)
- Case
Gillette Company (D): Implementing Change
How a strategic change agenda is implemented depends on leaders below the top in every function and geographic region translating the agenda into actions. But those actions do not always unfold as planned. This case examines the first 16 months of a turnaround from the... View Details
- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (A): Rescuing Emergency Medicine
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied and Dr. Mark Smith, recruited to turn around the Washington Hospital Center Emergency Department, prepare to roll out their most revolutionary change yet--an information system that could radically improve the practice of emergency medicine. A review of... View Details
- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (B): The Power of Insight
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied considers how to take a major technical innovation beyond his own department into a large hospital system. Reviews how proprietary information systems became indispensable in the department of emergency medicine and what it took to introduce the change... View Details
- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (C): Progress and Prospects, 1995-2001
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied and Dr. Mark Smith have already transformed a "worst-in-area" emergency medicine department into the best in the area. Industry-wide and hospital system-specific challenges remain, including their newest project of national importance--creating an... View Details
- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (D): Emergency Medicine After September 11
By: Rosabeth M. Kanter and Michelle Heskett
The all-risks-ready emergency room prototype project becomes widely accepted as a need after September 11, 2001. The already operational medical informatics system, Insight, comes under heavy demand after its strong performance during crises and is noticed by various... View Details
- January 2002
- Case
IBM's Reinventing Education (B): West Virginia
By: Rosabeth M. Kanter and Daniel Galvin
Describes IBM's ongoing Reinventing Education initiative to improve K-12 public education via information technology developed by IBM's engineers and consultants. Focuses on one site, West Virginia, to reveal how IBM and the state created a mutually beneficial... View Details
- January 2002
- Teaching Note
Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp. TN
Teaching Note for (9-897-065). View Details
- October 2001
- Teaching Note
First Community Bank (B): Community Banking Group TN
Teaching Note for (9-301-086). View Details
Keywords: Banking Industry
- October 2001
- Teaching Note
Gillette Singapore (A): Managing Global Business Integration on the Ground TN
Teaching Note for (9-897-102). View Details
- October 2001
- Teaching Note
Gillette Singapore (B): Managing Global Business Integration on the Ground TN
Teaching Note for (9-897-116). View Details
Keywords: Singapore
- October 2001
- Teaching Note
Gillette Singapore (C): Managing Global Business Integration on the Ground TN
Teaching Note for (9-897-117). View Details
Keywords: Singapore
- September 2001
- Teaching Note
IBM Ireland: Reinventing Education Crosses the Atlantic TN
Teaching Note for (9-300-034). View Details
- September 2001
- Teaching Note
IBM's Reinventing Education (A) TN
Teaching Note for (9-399-008). View Details
Keywords: Information Technology Industry; Education Industry; San Jose; Philadelphia; Florida; Ohio
- June 2001
- Teaching Note
Garanti Bank: Transformation in Turkey TN
Teaching Note for (9-300-114). View Details
- June 2001 (Revised September 2004)
- Teaching Note
E-Commerce at Williams-Sonoma (TN)
By: Rosabeth M. Kanter and Brooke Bartletta
Teaching Note for (9-300-086). View Details