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Show Results For

  • All HBS Web  (852)
    • People  (2)
    • News  (301)
    • Research  (439)
    • Multimedia  (2)
  • Faculty Publications  (217)
← Page 19 of 852 Results →
  • 01 Sep 2013
  • News

Alumni News | Book Briefs

Life, Liberty, and the Pursuit of Food Rights: The Escalating Battle over Who Decides What We Eat by David E. Gumpert (OPM 5, 1981) (Chelsea Green Publishing) Do Americans have the right to get their food... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Mar 2004
  • News

Zanzibar: Something for Everyone

slave trade was abolished in 1873 in order to ensure an end to slavery, and services are still held there today. With its white sandy beaches, Zanzibar offered many options for those who were not interested in venturing away from the two... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places
  • January 2001
  • Case

Achieving Customer Satisfaction at Pizza Hut (B)

By: V.G. Narayanan and Lisa Brem
Supplements the (A) case. View Details
Keywords: Food; Customer Satisfaction; Quality; Marketing; Food and Beverage Industry; Food and Beverage Industry
Citation
Educators
Related
Narayanan, V.G., and Lisa Brem. "Achieving Customer Satisfaction at Pizza Hut (B)." Harvard Business School Case 101-042, January 2001.
  • August 2022 (Revised September 2023)
  • Case

Evaluating the Impact of Hillside Harvest

By: Archie L. Jones, Mel Martin and Amy Klopfenstein
In fall 2021, the HBS Impact Investment Fund student team had just finished their last round of due diligence on the BIPOC-founded premium hot sauce company Hillside Harvest. They thought the business had a fine performance, showing potential to grow into a successful... View Details
Keywords: Impact Investing; Entrepreneurship; Social Entrepreneurship; Finance; Investment; Food; Food and Beverage Industry; Food and Beverage Industry; United States; Massachusetts
Citation
Educators
Purchase
Related
Jones, Archie L., Mel Martin, and Amy Klopfenstein. "Evaluating the Impact of Hillside Harvest." Harvard Business School Case 823-017, August 2022. (Revised September 2023.)
  • 23 Mar 2014
  • News

A Vintage Iranian Cafe—a Mumbai Favorite—Draws London Crowds

Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Mar 2015
  • News

Feedback

herbs. Every time we go to the US, we think how late the market is in getting out a good frozen food chain. I hope Luvo will soon become a household name even for cooks without a microwave. —Denise Dampierre (MBA 1988) via alumni.hbs.edu... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services
  • 14 Nov 2019
  • News

Keeping Red Lobster Fresh

to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality food and system.... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its furloughed... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 2015
  • Working Paper

The Market That Wasn't: The Non-Emergence of the Online Grocery Category.

By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn
In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated... View Details
Keywords: Emerging Markets; Failure; Food; Online Technology; Food and Beverage Industry; Food and Beverage Industry
Citation
Related
Navis, C., G. Fisher, Ryan Raffaelli, and Mary Ann Glynn. "The Market That Wasn't: The Non-Emergence of the Online Grocery Category." Working Paper, 2015.
  • Fast Answer

Challenges and Opportunities in the Restaurant Industry

sectors including restaurants and food retail. Relevant topics covered include: -consumer trends in dining out -restaurant and food service segments... View Details
  • 01 Sep 2012
  • News

First Pitch

Ario Keshani (MBA 2011) took his turn during his class’s One-Year Reunion to make a 30-second elevator pitch for souschef meals, a Maryland-based start-up that delivers ready-to-cook meals to customers’ doorsteps. Keshani was one of 20 classmates who participated in... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • December 2010
  • Teaching Note

The Full Yield (TN)

By: Ray A. Goldberg and Noemie Myriam Delfassy
Teaching Note for 911402. View Details
Keywords: Food; Nutrition; Service Industry
Citation
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Goldberg, Ray A., and Noemie Myriam Delfassy. "The Full Yield (TN)." Harvard Business School Teaching Note 911-417, December 2010.
  • 02 Dec 2013
  • News

Do-It-Yourself Dinners Inspired a Booming Business

Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • Other Article

The Market That Wasn't: The Non-emergence of the Online Grocery Category

By: Chad Navis, Greg Fisher, Ryan Raffaelli and Mary Ann Glynn
We examine the non-emergence of a potential new market category. In the late 1990s the entrepreneurial firms that attempted to sell groceries online attracted significant resources, made meaningful technological advancements and generated immense publicity, yet online... View Details
Keywords: Internet and the Web; Food; Emerging Markets; Service Industry; Service Industry
Citation
Read Now
Related
Navis, Chad, Greg Fisher, Ryan Raffaelli, and Mary Ann Glynn. "The Market That Wasn't: The Non-emergence of the Online Grocery Category." Proceedings of the Frontiers in Managerial and Organizational Cognition Conference 1 (September 2012).
  • 06 Nov 2014
  • News

App Allows Customers to Pay Restaurant Bills Through Their Smartphones

Keywords: SplitNGo; i-Lab; Food Services and Drinking Places; Food Services and Drinking Places
  • September 2000 (Revised November 2000)
  • Case

Panda Management Company, Inc.

Panda Management Co. is the largest Chinese restaurant chain in the United States. At the time of the case, Panda is facing multiple problems in operations, mostly stemming from rapid growth, and must choose a path for expansion. View Details
Keywords: Growth Management; Service Operations; Food and Beverage Industry; United States
Citation
Find at Harvard
Related
West, Jonathan, and Susan Harmeling. "Panda Management Company, Inc." Harvard Business School Case 601-050, September 2000. (Revised November 2000.)
  • 01 Sep 2013
  • News

Who Are We?

and complex amino acids.) 683 alumni work in the agriculture industry 1957 HBS professors Ray Goldberg (MBA 1950) and John H. Davis (MBA 1941) coin the term agribusiness 236 alumni work in the food and beverage industry 2,406 alumni list... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • Profile

Evelyne White

fine-tune the model before tackling the more competitive cities that the traveler-oriented services are blanketing. Testing a few big markets periodically will help confirm whether the return is greater by sticking to small and medium in... View Details
Keywords: Services; Services
  • 01 Sep 2009
  • News

From Bytes to Bites

in the food world are just several of the demands that have kept Thomas engaged in her new career. “Crisis management is the norm in the restaurant business,” she notes. “That doesn’t work for me because I was trained as an industrial... View Details
Keywords: Julia Hanna; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Sep 2010
  • News

The Sweet Spot

Dining on campus wouldn’t be the same without the daily confections created by the bakery staff based in the Kresge Hall kitchen. Here, Viennese executive pastry chef Andreas Horava and pastry cook Mary Beth Miskin put the finishing touches on sweets for the lunch... View Details
Keywords: Pastry; Food Services and Drinking Places; Food Services and Drinking Places
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