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  • 07 Aug 2012
  • Working Paper Summaries

Financial vs. Strategic Buyers

Keywords: by Marc Martos-Vila, Matthew Rhodes-Kropf & Jarrad Harford
  • December 2020 (Revised March 2025)
  • Case

Responsive Working at PepsiCo UK (A): Designing a Turnaround

By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe
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  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

in-game-spending-obsessed customers, known in industry parlance as “whales,” who make up just a small percentage of players. Regulators’ and consumer protection groups’ concerns are justified for whales, for whom opening loot boxes is an in-game casino that has little... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

which led author Warren Bennis to say, “You are the author of your life.” Ibarra postulates two types of authentic leaders: “low self-monitors” and “high self-monitors.” Low self-monitors tend to say... View Details
Keywords: by Bill George
  • 05 Aug 2014
  • First Look

First Look: August 5

decision score. This allows us to observe the local effect of samples in which we drop the best recipients and the worst non-recipients. Our results suggest that while receiving the grant does bring an injection of funding that alleviates... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

their decisions as “working hypotheses” based on the best information available. "Digitally mature organizations leverage design thinking, lean start-up, and agile methodologies to power innovation." We’ve heard for years about the need... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 16 Aug 2011
  • First Look

First Look: August 16

Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2012
  • Working Paper Summaries

Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

Keywords: by Max H. Bazerman & Francesca Gino
  • February 2011
  • Article

The Underdog Effect: The Marketing of Disadvantage and Determination Through Brand Biography

By: Neeru Paharia, Anat Keinan, Jill Avery and Juliet B. Schor
We introduce the concept of an underdog brand biography (UBB) to describe an emerging trend in branding in which firms author an historical account of their humble origins, lack of resources, and determined struggle against the odds. We identify two essential... View Details
Keywords: Marketing; Brand Management; Brands; Brand Building; Brand Positioning; Competitive Positioning; Advertising; Marketing Communication; Biography; Brands and Branding; Product Marketing; Emerging Markets; Network Effects; Demand and Consumers; Marketing Communications; Cost vs Benefits; Perspective; Advertising Campaigns; Marketing Strategy; Apparel and Accessories Industry; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; Fashion Industry; Food and Beverage Industry
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  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

authors Teresa M. Amabile and Steven J. Kramer discuss how even seemingly humdrum events can make huge differences in employees' emotional and intellectual well-being. "There's no reason, no matter how resource-constrained an... View Details
Keywords: by Carmen Nobel
  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a... View Details
Keywords: by Shalene Gupta
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

There’s a feeling among many business leaders that culture is both everything and nothing. That it’s squishy and can’t be quantified. That it’s nice to have until something more urgent gets in the way [read: all the time]. Author James L.... View Details
Keywords: by Avery Forman
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

[Editor’s note: This is the third installment of a continuing series on issues that 600 CEOs told us keeps them awake at night. Today's topic: The challenges of making organizational decisions in this uncertain environment.] While we may... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 24 Apr 2012
  • First Look

First Look: April 24

in this organization in whether or not employees are selected via channels that are likely to sort on the alignment of their preferences with organizational objectives. I find that employees selected through such channels are more likely to use decision-making View Details
Keywords: Carmen Nobel
  • Article

Marketing Complex Financial Products in Emerging Markets: Evidence from Rainfall Insurance in India

By: Sarthak Gaurav, Shawn A. Cole and Jeremy Tobacman
Recent financial liberalization in emerging economies has led to the rapid introduction of new financial products. Lack of experience with financial products, low levels of education, and low financial literacy may slow adoption of these products. This article reports... View Details
Keywords: Literacy; Insurance; Marketing; Decisions; Demand and Consumers; Financial Instruments; Emerging Markets; Education; Personal Finance; Agribusiness; Developing Countries and Economies; Innovation and Invention; Gujarat
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  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

see and understand your unique value. “Life isn’t fair. We can’t just wait around for people to make the right decisions for us,” says Huang, who witnesses plenty of wheel-spinning among the hundreds of entrepreneurs she has researched,... View Details
Keywords: by Dina Gerdeman
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

of the defective Ford Pinto and the downfall of Bernard Madoff, the authors investigate the nature of ethical failures in the business world and beyond and illustrate how we can become more ethical, bridging the gap between who we are and... View Details
Keywords: Sean Silverthorne
  • 24 Aug 2010
  • First Look

First Look: August 24

Park, outside of Shanghai, from norm-changing mimes in Bogota to rule-of-law enforcing anti-corruption authorities in Hong Kong. From these recent experiences, we try to extract a few key principles that characterize governance... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

before and after Yelp introduced its “Black-owned” button in June 2020. The authors merged this with other data to identify Black-owned businesses that did and did not receive the label. Among other things, the study found that Yelp’s new... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • Research Summary

Overview

By: Charlotte L. Robertson
Professor Robertson conducts research on the history of financial markets. Her book manuscript and working papers shed light on the evolution of securities markets and the relationship between finance, governance, and society. Some of the topics she pursues include:... View Details