Cooperation - Publications - Faculty & Research

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

controls to not have it arise again.” Lambert: Is it helpful for such companies report violations? Or should they just go ahead and cooperate with investigators? Soltes: On the one hand, there are many incentives to self- report because... View Details

Keywords: by Lane Lambert

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

which the directors toured a newly-created "beauty park" in the US, where companies cooperating to create and manufacture new fashion beauty products are located together in one light industrial park. It is a reflection of colleagues Gary... View Details

Keywords: by James Heskett; Manufacturing

April 2012
Article

How Many Direct Reports?

By: Gary L. Neilson and Julie Wulf

If senior executives are feeling ever more pressed for time, why would they add more to their plates? It might sound counterintuitive, but research by Booz & Company's Gary L. Neilson and me shows that over the past 20 years the CEO's average span of control, measured... View Details

Keywords: Leadership; Governance Controls; Managerial Roles; Adaptation; Personal Development and Career; Cooperation; Management Teams

Citation

Find at Harvard

Read Now

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

recorded voice thanked me for cooperating and assured me that the poll would take only two minutes. The first question was, "On a scale of 1 (low) and 5 (high) how would you rate your overall experience?" I pressed the "1" on my phone.... View Details

Keywords: by James Heskett

31 Jan 2007
HBS Case

When Good Teams Go Bad

the key issues we discuss include trust, conflict, team identity, and intergroup rivalries. In business, competition between groups can provide motivation, but if competition becomes too strong, it can inhibit cooperation and lead to... View Details

Keywords: by Garry Emmons

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

Healthcare Initiative, with broad community support, with cooperation from the Centers for Disease Control, and with backing from the Robert Wood Johnson Foundation. Also, we've been testing these ideas with our students: Kent in the... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

16 May 2000
Research & Ideas

The Simple Economics of Open Source

sensible, potentially quite lucrative and, in a word, simple. Altruism is just a nice by-product. Looking For Drivers The phenomenon of open source has roots in a long tradition of sharing and cooperation in software development (see... View Details

Keywords: by Martha Lagace; Technology

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

Mistake Number 3: Passively sitting and waiting for a crisis (which many never come). A major problem with passive strategies is that nature may not cooperate by providing the right amount of lightning in the right place at the right... View Details

Keywords: by John P. Kotter

January 2016
Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey

This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details

Citation

Educators

Purchase

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

organizations face a similar set of challenging questions as they enter the twenty-first century. How should they respond to the increasing number of complex emergencies? To what extent should they cooperate with national governments and... View Details

Keywords: by Manda Salls

15 Mar 2022
Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

been adopted by more than 190,000 organizations around the world by 2020. To understand the impact of OHSAS 18001, the researchers obtained the cooperation of several global certification companies to access that data, and combined that... View Details

Keywords: by Rachel Layne

04 May 2017
Cold Call Podcast

Leading a Team to the Top of Mount Everest

Keywords: Re: Amy C. Edmondson

09 Dec 2013
Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

In today's global work environment, it's a given that companies need culturally diverse teams to succeed. Both scientific studies and common sense tell us that having people with different viewpoints onboard increases the creativity that teams will employ in solving... View Details

Keywords: by Michael Blanding

03 Jul 2013
What Do You Think?

What Are the Limits of Transparency?

cautioned us not to expect too much from a policy of transparency, saying "If the company culture operates better within the founder's vision of transparency, all well and good, be transparent. But to trust transparency alone to engender trust in management and... View Details

Keywords: by James Heskett

01 Jul 2015
Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

fresh milk to single-product producers, most of which are limited liability cooperatives of farmers, and most of whom outsource the maturation process to warehouse operators. Before it hits store shelves, cheese is matured for 18, 24, 30,... View Details

Keywords: by Carmen Nobel; Banking; Food & Beverage

December 2010 (Revised January 2012)
Case

Zespri

By: Jose B. Alvarez and Mary Louise Shelman

Grower-owned Zespri is the sole exporter of New Zealand-grown kiwifruit outside of Australia and New Zealand. Facing growing international competition, Zespri invested in consumer branding and innovation, which has led to new types of kiwifruit that taste better and... View Details

Keywords: Plant-Based Agribusiness; Globalized Firms and Management; Innovation and Invention; Patents; Brands and Branding; Cooperative Ownership; Competition; Corporate Strategy; Agriculture and Agribusiness Industry; New Zealand

Citation

Educators

Purchase

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

employees are in limbo between their home and work roles. This unstructured time gives rise to “role ambiguity,” leaving people with the unpleasant feeling of being unsure what they’re expected to do. Sources: The Organization for Economic View Details

Keywords: by Dina Gerdeman

18 Apr 2000
Research & Ideas

Learning in Action

mock-ups of each piece of equipment placed on casters so that they could be moved easily. The learning process included elements of both competition and cooperation to ensure that Cardboard City produced a wide range of possible layouts... View Details

Keywords: by David A. Garvin

January 2020
Case

SK Group: Social Progress Credits

By: George Serafeim, Ethan Rouen and David Freiberg

SK Group was one of the largest companies South Korea. A family-run conglomerate consisting of around 120 subsidiaries and employing more than 100,000, SK was tightly knit into the fabric of Korean society. SK viewed their future success as contingent upon the strength... View Details

Citation

Educators

Purchase

September 2017
Case

Tencent

By: John R. Wells and Gabriel Ellsworth

Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details