Communication Style - Publications - Faculty & Research

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

decision-making, a higher sensitivity to risk, and a more empathic communication style, all of which have contributed to more effective leadership by women leaders. Know when leadership requires ‘tightness’ and ‘looseness’ van Vugt:... View Details

Keywords: by Dina Gerdeman

01 Oct 1999
News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

safari theme. We wanted to go to a much more contemporary canvas against which to place the product. Communication was the last piece, which was about advertising and training the sales associates to improve View Details

13 Jul 2020
News

Locally Grown

pharmaceutical machinery sector. With the natural beauty of the Rocky Mountains as a backdrop for his career decision, Fenwick-Smith became increasingly interested in climate change and what the business community could do to make a... View Details

Keywords: April White

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

long-term goals Agile programs usually include a session on the approach of Miyamoto Musashi, known as one of the greatest of all samurai. As a strategist, Musashi's insight was to create a style using two swords simultaneously: a long... View Details

Keywords: by Euvin Naidoo

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

of the hacker style of programming with the need to be more predictable and coordinated in managing software releases. Projects that are more closely coupled with commercial firms have experienced direct pressure from firms to View Details

Keywords: by Mallory Stark

01 Mar 2010
News

Money Matters

DOWNTIME: Varma and Agarwala take a break. Photographs By Tom Pietrasik Imagine that you’ve quit your high-paying job with a big, prestigious firm to launch a financial advisory service tailored for India’s rapidly growing middle class, and one of your first customers,... View Details

Keywords: Roger Thompson; Finance

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

provides, but also opened my way of thinking to see all the different types of career paths that there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and grow. “At HBS I built lifelong... View Details

Keywords: Consumer Products / Retail

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

Israel's Cellular Market (A) The case addresses reforms to regulations in Israel’s telecommunications industry initiated and implemented under the leadership of Minister of Communications Moshe Kahlon in 2009–2010. The case highlights the... View Details

Keywords: Carmen Nobel

10 Aug 2020
Blog Post

HBS Summer Fellows Focus on Racial Equity and Justice

and in-tune with the communication and leadership styles of others. This internship is my first time starting a new job with career experience under my belt and the skills I've learned at HBS gave me a new... View Details

31 Jul 2020
Blog Post

Building a DTC Brand Through COVID

workwear that didn’t make me feel and look older and frumpy. Why can’t there be a one-stop shop of apparel that is both work-friendly and date-friendly plus fits me without taking it to a tailor? Thus, IXORA Apparel was born. My vision is to make a product tailored... View Details

01 Mar 2003
News

Inside the Revolution

“This is where the action is, in the zeroes and the ones.” While the kids lean forward to catch his next act, Enriquez projects on a screen an image filled with 1s and 0s. “This is digital code, the most powerful language in the world,” he tells the class. “It allows... View Details

Keywords: Garry Emmons; Eileen McCluskey; Jonathan West; Life Sciences Project; LSP; Colleges, Universities, and Professional Schools; Educational Services

March 2025
Case

Taylor Guitars: Making Employee Ownership Work the Taylor Way

By: Dennis Campbell, Petros Kusmu and Stacy Straaberg

In 2013, guitar manufacturer Taylor Guitars’ co-founders Bob Taylor and Kurt Listug were considering several exit options including selling to a competitor or to a private equity firm. The co-founders decided, instead, to embark on a seven-year process to transfer 100%... View Details

Citation

Educators

Purchase

28 Aug 2007
First Look

First Look: August 28, 2007

management style on the performance of her team. In the spring of 2005, Leslie must decide whether to re-design the firm and/or change her management style in order to address the performance issues that... View Details

Keywords: Martha Lagace

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

case-method style of teaching explain much of the subsequent entrepreneurial success enjoyed by HBS alumni; certainly the real-world record of achievement compiled by HBS graduates would seem to bear that out. From the breakthrough... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

March 2022 (Revised March 2024)
Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane

Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details

Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States

Citation

Educators

Purchase

11 Jun 2014
News

The First Five Years: Brittani Rettig (MBA 2010)

business friendly. We're family and community oriented. It's football heaven—Go, Cowboys! It's full of sunshine. Can you finish this statement? My perfect workout is "An hour of moderate- to high-intensity hiking on some beautiful outdoor... View Details

Keywords: fitness; wellness; Colleges, Universities, and Professional Schools; Educational Services

10 Oct 2007
First Look

First Look: First Look: October 10

Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After... View Details

Keywords: Martha Lagace

01 Sep 2014
News

All For One

“collective genius” to describe the kind of leadership she saw at Pixar and assembled her own collective to research it. The team included her then–research associate Emily Truelove and Pixar executive Brandeau, who contributed his own understanding of what it was like... View Details

Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services

01 Sep 2008
News

Stanford Lets Students Customize

leads off with a quarter of required “Management Perspectives” courses designed to provide students with an integrative overview of management challenges and to develop soft leadership and communication skills, including courses in... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

30 May 2025
News

Galas in NYC and Mexico City; NFL Coach Shares Leadership Insights in Charlotte

HBS Club of Mexico Celebrates Connection with Gala Dinner The HBS Club of Mexico joined the Harvard Club of Mexico in celebrating the latter’s 75th anniversary with the Harvard Gala Mexico, held on May 12 at the Club de Industriales in Mexico City. Approximately 275... View Details

Keywords: Margie Kelley

Publications