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  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

between right and wrong is not sufficient to avoid falling into the behavioral traps people can face when under pressure to succeed. Answering a single question, Madoff exhibits several all-too-familiar cognitive biases, psychological... View Details
Keywords: by Carmen Nobel; Financial Services
  • Web

2023 Reunion Presentations - Alumni

measure of company returns but are deeply flawed. We propose an alternative measure that isolates operational performance from financial engineering, titled Core Operating Shareholders Returns (COSRs). In... View Details
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 25 Aug 2015
  • First Look

First Look Tuesday

KC, and Francesca Gino Abstract—Traditional models of operations management involve dynamic decision making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit... View Details
  • Web

Leadership - Faculty & Research

approach these leadership roles to withstand the pressures that can divert behavior away from the espoused purposes and ethical standards of medicine? July–August 2014 Article How the Other Fukushima Plant Survived By: Ranjay Gulati ,... View Details
  • 08 Oct 2020
  • News

Keep Your Weary Workeres Engaged and Motivated

  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

  Publications Forthcoming National Bureau of Economic Research Innovation Policy and the Economy, Volume 16 By: Lerner, Josh, and Scott Stern Abstract—No abstract available. Publisher's link: http://papers.nber.org/books/lern15-1 2015 International Encyclopedia of the... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take sales into consideration at all.... View Details
Keywords: by Carmen Nobel
  • July 2016
  • Article

Do Prices Determine Vertical Integration?

By: Laura Alfaro, Paola Conconi, Harald Fadinger and Andrew F. Newman
What is the relationship between product prices and vertical integration? While the literature has focused on how integration affects prices, this paper provides evidence that prices can affect integration. Many theories in organizational economics and industrial... View Details
Keywords: Price; Vertical Integration; Product
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  • August 2006
  • Background Note

Analyzing Work Groups

By: Linda A. Hill and Michel Anteby
Work groups are the building blocks of organizations. They are found in all areas of an organization, from research and development to customer service, and at all levels, from the executive suite to the factory floor. Some are incredibly successful, while others are... View Details
Keywords: Framework; Leadership Style; Service Operations; Organizational Culture; Performance Effectiveness; Groups and Teams; Research and Development; Behavior
Related
  • Web

Student Research - Doctoral

C. Edmondson Technology and Operations Management 2 results Kris Johnson Ferreira Technology and Operations Management 1 results Amit Goldenberg Negotiation, Organizations & Markets 1 results Ranjay Gulati... View Details
  • 13 Jul 2021
  • News

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

  • Program

OPM Renew

connections through cross-cohort collaboration. Details Broaden your global perspective and entrepreneurial leadership skills Learn how innovative global operators are changing buyer behavior and... View Details
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

middle-skill workforce. What case made an impact on you and why?The “QuikTrip” case stands out for me. The case features a CEO who is expanding his business to a new market and must decide what kind of growth strategy to pursue. In the classroom we discussed an View Details
  • 2025
  • Working Paper

Markups and Cost Pass-through Along the Supply Chain

By: Santiago Alvarez-Blaser, Alberto Cavallo, Alexander MacKay and Paolo Mengano
We study markups and pricing strategies along the supply chain. Our unique dataset combines detailed price and cost information from a large global manufacturer with matched retail prices collected online for the period July 2018 through June 2023. We show that total... View Details
Keywords: Markups; Pricing; Price; Supply Chain; Inflation and Deflation; Cost
Related
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

Investigation," co-written by HBS colleagues Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration and head of the Organizational Behavior unit; Ryan L. Raffaelli, an assistant professor in the... View Details
Keywords: by Carmen Nobel
  • Web

Finance - Faculty & Research

COVID-19 vaccines. Our findings suggest that federal subsidies and pandemic-induced reductions in spending opportunities explain the limited impact. Keywords: Revenue ; Small Business ; Health Pandemics ; Spending ; Consumer Behavior... View Details
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"reserve requirement" to back up supply commitments. Enron had a major advantage over competitors as a middleman between producers and consumers because it operated one of the nation's largest natural gas pipeline networks.... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • January 2019 (Revised February 2024)
  • Teaching Note

Hubble Contact Lenses: Data Driven Direct-to-Consumer Marketing

By: Ayelet Israeli
Teaching Note for HBS No. 519-011. As its Series A extension round approaches, the founders of Hubble, a subscription-based, social-media fueled, direct-to-consumer (DTC) brand of contact lenses, are reflecting on the marketing strategies that have taken them to a... View Details
Keywords: DTC; Direct To Consumer Marketing; Health Care; Mobile; Attribution; Experimentation; Experiments; Churn/retention; Customer Lifetime Value; Internet Marketing; Big Data; Analytics; A/B Testing; CRM; Advertising; Marketing; Marketing Channels; Marketing Strategy; Media; Brands and Branding; Marketing Communications; Digital Marketing; Acquisition; Growth and Development Strategy; Customer Focus and Relationships; Consumer Behavior; Social Media; E-commerce
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  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie Zhang Abstract—The purpose of this article is to present exciting and innovative research questions in service View Details
Keywords: Sean Silverthorne