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Publications

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  • All HBS Web  (3,913)
    • People  (16)
    • News  (908)
    • Research  (2,470)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,848)

Show Results For

  • All HBS Web  (3,913)
    • People  (16)
    • News  (908)
    • Research  (2,470)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,848)
← Page 189 of 3,913 Results →
  • Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; China; India; United States
  • 01 Sep 2013
  • News

Who Are We?

The company also made a big push into the retail market, making sure it got shelf space in its bid to gain mass appeal. President Gerard Meyer (MBA 1988) sums up the pitch to major retailers: Here's your chance to get a piece of a $260... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation
  • May 16, 2016
  • Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Mexico; North America; United States; Canada
Citation
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Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
  • Career Coach

Ildi Nielsen

Ildi (Dartmouth ’94) offers 20 years of experience as a Career Coach and Executive Search Consultant for MBA and post-MBA professionals. She worked as a Career Coach at Boston Consulting Group where she helped consultants and alumni launch new careers in healthcare,... View Details
Keywords: Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

chapter on consumption, for example, is by the late columnist William Safire, who wrote about how he came to own 38 shirts. His column is grouped with a reader's response and a set of stories about developments in the retail environment.... View Details
Keywords: by Martha Lagace; Journalism & News
  • 01 Jun 2016
  • News

How Do We Win the Cyberwar?

for example, filters down to retailers or health care providers in any useful or timely way. There is some forward movement, though. Lefkowitz notes that the Department of Homeland Security began sharing threat data with private industry... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
  • Web

Oral Histories | Baker Library

she went on to get her Ed.D at Columbia University. She started her career in retail as a department store buyer, and has used her experiences to consult, teach, and write on career management issues. Betsy Jaffe also worked for Catalyst,... View Details
  • 06 Dec 2021
  • News

Rescue & Recovery

retail store allow her to feed her family, gain equity, and send her children to school. (Carielle Doe/Mercy Corps) McKenna had followed the story as it unfolded in the news. She had long admired the work of Mercy Corps, especially during... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • Career Coach

Brent Brown

Brent (HBS '02) has experience in private equity/venture capital, investment banking, and real estate, consumer products and digital media industries and currently serves on the boards of numerous private companies. Work Experience: US Army, Goldman Sachs, Taurus... View Details
Keywords: Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail
  • 20 Dec 2016
  • First Look

December 20, 2016

securities to retail investors. We focus on a large market of investment products targeted exclusively at households: retail-structured products in Europe. We hypothesize that banks strategically use product complexity to cater to... View Details
Keywords: Carmen Nobel
  • 15 Dec 2015
  • First Look

December 15, 2015

harming its own sales or those of its retail customers? Could Unilever encourage industry-wide changes to have a real impact on global environmental sustainability? Purchase this case:... View Details
Keywords: Carmen Nobel
  • 17 Apr 2012
  • First Look

First Look: April 17

and Kyle ArmbresterHarvard Business School Case 112-062 In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer (M&S), with great fanfare, announced its "Plan A" initiative. Based on... View Details
Keywords: Carmen Nobel
  • 01 Jun 2018
  • News

The Long Run

demand of millennials looking for a way to live, walk, and work in the city. Abandoned factories have been repurposed as lofts and retail space; elsewhere, new construction is rising at the BeltLine’s edge. And in Cabbagetown, a... View Details
Keywords: Julia Hanna; photographed by Melissa Golden
  • 01 Oct 1996
  • News

Lasting Impressions

back even further, to his elementary school days, when he bought packages of light bulbs in bulk and sold them door-to-door in his neighborhood at slightly below retail prices. "I think I always wanted to have control over my future. We... View Details
Keywords: Deborah E. Blagg
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

industrial groups. To improve its competitive position, the FSC engaged in an alliance with the some of the largest retail chains in the "do-it-yourself" industry, by which the latter gave preference in their procurement to... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 01 Sep 2010
  • News

Five Honored for Missions Accomplished

The 2010 Alumni Achievement Award recipients have made their mark in a wide range of fields, from banking and investing to retailing, entrepreneurship, and space exploration. United by their leadership skills, each of these alumni is living proof that while the... View Details
Keywords: awards; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 06 Mar 2012
  • First Look

First Look: March 6

benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such interactions. We analyze two years of data from 496 retail bank branches to investigate... View Details
Keywords: Sean Silverthorne
  • Career Coach

Lauren Murphy

Lauren is the Founder and Principal Coach of Pivotal Executive Coaching, partnering with senior business leaders to accomplish their professional and organization goals. She works with executives in technology, healthcare, real estate, consumer products, and financial... View Details
Keywords: Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail; Retail
  • 01 Dec 2016
  • News

Alumni Books of 2016

the transformation of markets. From the auction theories powering Google’s ad algorithms to the models that online retailers use to prevent internet fraud, even the most high-tech modern businesses are empowered by theory first envisioned... View Details
  • Web

Faculty & Advisors | MBA

phones only for making calls and sending text messages. In 2007 when smartphones arrived on the market, she saw the need to help retailers use this new medium and relaunched her mobile platform for retailers. Before Skava, Sudha worked... View Details
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