Health Information Technology - Publications - Faculty & Research

30 Aug 2011
First Look

First Look: August 30

customers in the East, emerging markets, and growing interest in health and beauty care among men all over the world. Employing both traditional and innovative marketing techniques, L'Oréal worked to double its customer base to two... View Details

Keywords: Sean Silverthorne

13 Sep 2011
First Look

First Look: September 13

investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field experiment in which agents hired by a public View Details

Keywords: Sean Silverthorne

04 Dec 2019
Book

Creating the Experimentation Organization

simulation and rapid prototyping to optimize product development and R&D. “After that, I thought I was done,” he says. Since then, however, there has been a rise in new technology platforms that allows experimentation to innovate on... View Details

Keywords: by Michael Blanding

Web

Cash House | About

on the strategic use of information technology in the service sector. During his time at the School he served as Chair of the MBA Program, head of the Leadership and Learning initiative, Chair of Baker... View Details

April 2000 (Revised May 2000)
Case

Capital One Financial Corporation

By: Bharat N. Anand, Michael G. Rukstad and Christopher Paige

Designed to explore the structure, implementation, and sustainability of an information-based strategy (IBS) undertaken by Capital One during the 1990s. Particular issues of interest are the impact of mass customization on industry structure, the ability to transfer... View Details

Keywords: Competitive Strategy; Customization and Personalization; Industry Structures; Internet and the Web; Innovation Strategy; Knowledge Use and Leverage; Financial Services Industry; United States

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22 Nov 2016
First Look

November 22, 2016

regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators. The challenge in designing third-party monitoring regimes is that... View Details

Keywords: Sean Silverthorne

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

export-oriented policies have still fared much better than other policies, for example import substitution, even if they have not been an unqualified success. Policy implications What does this mean for economic policy, i.e. how are government policies View Details

Keywords: by Christian Ketels

August 2012
Case

Jess Westerly at Kauflauf GmbH

By: John J. Gabarro and Colleen Kaftan

Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details

Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany

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24 Jun 2021
Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

healthcare. After eight years in leadership roles at the Hospital for Special Surgery, Rentas joined the New York State Executive Chamber as Assistant Director of Health in 2020 amidst the COVID-19 pandemic. She has since returned to... View Details

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

government, and NGOs, sharing insights on a range of issues including health care, national talent, food security, and sustainability. They also talked about the role of the private sector in meeting goals of Vision 2030, the impact of... View Details

Keywords: Margie Kelley

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

relationships with the right people. This crisis presents an opportunity for the CEO to communicate to all employees, including new hires, that the company cares about them and is prioritizing their health and safety during the pandemic.... View Details

Keywords: by Boris Groysberg

30 Aug 2016
First Look

August 30, 2016

patient-reported outcomes, at an accelerated pace. These comprehensive sets are integrated with electronic health records and incorporated into clinical practice, and they will underpin internal quality improvement and external... View Details

Keywords: Carmen Nobel

14 Jan 2020
Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

causing researchers to miss vital information outside of their fields that could lead to new breakthroughs? “We find that generalists end up doing things not only earlier, but end up having more impact than folks who are more specialized... View Details

Keywords: by Michael Blanding

01 Sep 2006
News

Marketing Giant Ted Levitt Remembered

Myopia” has sold more than 850,000 reprints, making it one of the best-selling HBR articles of all time. In 1983, Levitt penned another classic with the HBR article “The Globalization of Markets.” Besides popularizing the word “globalization,” he asserted that new... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

26 Jun 2012
First Look

First Look: June 26

by a public health organization are randomly allocated to four groups. Agents in the control group receive a standard volunteer contract often offered for this type of task, whereas agents in the three treatment groups receive small... View Details

Keywords: Sean Silverthorne

September 2021 (Revised December 2023)
Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb

Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details

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Frequently Asked Questions - Research Computing Services

can I request an account on the HBSGrid? Please fill out this form . If you have any questions or your needs are not captured by the form, please contact RCS (research@hbs.edu or 5-6100). How can I request research software? Please review the View Details

February 2021
Tutorial

What is AI?

By: Tsedal Neeley

This video explores the elements that constitute artificial intelligence (AI). From its mathematical basis to current advances in AI, this video introduces students to data, tools, and statistical models that make a computer 'intelligent.' Through an explanation of... View Details

Keywords: Artificial Intelligence; Digital; Technological Innovation; Leadership; AI and Machine Learning; Mathematical Methods

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26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

shocks—measured as CDS portfolio margin payments—account for 12% of the time-series variation in weekly spread changes, a significant amount given that standard credit factors account for 18% during my sample. In addition, seller shocks possess View Details

Keywords: Dina Gerdeman

June 2021
Case

Akira Fukabori and Kevin Kajitani at avatarin (A) (Abridged)

By: Linda A. Hill and Emily Tedards

In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details