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  • All HBS Web  (17,367)
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  • All HBS Web  (17,367)
    • People  (16)
    • News  (4,435)
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    • Multimedia  (85)
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    Shane M. Greenstein

    Shane Greenstein is the Martin Marshall Professor of Business Administration. He teaches in the Technology, Operations and Management Unit. 

    Encompassing a wide array of questions about computing, communication, and Internet markets, Professor Greenstein’s... View Details

    Keywords: information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry
    • February 2006 (Revised December 2009)
    • Case

    Pixamo-Inc., AG, or OOO?

    Andrew Prihodko is forming a new venture, Pixamo, the next generation of online photo management and sharing sites. Pixamo's alpha site has generated over 1,000 users and a lot of information about registration and usage patterns. Prihodko must address a number of... View Details
    Keywords: Geographic Location; Globalized Firms and Management; Internet and the Web; Entrepreneurship; Business Startups; Web Services Industry; Delaware; Switzerland; Ukraine
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    Isenberg, Daniel J. "Pixamo-Inc., AG, or OOO?" Harvard Business School Case 806-123, February 2006. (Revised December 2009.)
    • Web

    Technology & Operations Management - Faculty & Research

    manufacturing and the development of physical products. Over the past several years, we have expanded our research, course development, and course offerings to encompass new issues in information technology, supply chains, and service... View Details

      Ranjay Gulati

      Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

      Keywords: information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry
      • March 2010 (Revised August 2010)
      • Supplement

      Systems Infrastructure at Google (B)

      By: Linda A. Hill and Emily Stecker
      This case is a thick description of how a Senior Vice President of Engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's use of encouraging two teams of engineers to develop competing... View Details
      Keywords: Innovation Leadership; Infrastructure; Management Teams; Leadership Development; Information Technology Industry
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      Hill, Linda A., and Emily Stecker. "Systems Infrastructure at Google (B)." Harvard Business School Supplement 410-111, March 2010. (Revised August 2010.)
      • February 2011
      • Case

      Chegg: Textbook Rental Takes Flight

      By: Thomas R. Eisenmann, William A. Sahlman and Evan W. Richardson
      In late 2010, Silicon Valley-based Chegg, the leading online college textbook rental company, is scaling rapidly. The case recounts Chegg's history from its origins as a distant competitor to Craigslist in college classified listings through a pivot into textbook... View Details
      Keywords: Change Management; Higher Education; Entrepreneurship; Books; Growth and Development Strategy; Growth Management; Service Operations; Renting or Rental; Online Technology; Education Industry; Service Industry; California
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      Eisenmann, Thomas R., William A. Sahlman, and Evan W. Richardson. "Chegg: Textbook Rental Takes Flight." Harvard Business School Case 811-077, February 2011.
      • July 2001 (Revised December 2001)
      • Case

      American Express Interactive

      By: Lynda M. Applegate
      Follows the protagonist, Sonia Sharpe, as she and her American Express Interactive Team attempt to develop and market an interactive, on-line, corporate travel service in a highly competitive environment. Looks at the possible resources and partnerships a company needs... View Details
      Keywords: Corporate Entrepreneurship; Partners and Partnerships; Growth and Development Strategy; Competitive Strategy; Marketing Strategy; Product Positioning; Applications and Software; Technological Innovation; Global Strategy; Expansion; Information Technology; Vertical Integration; Financial Services Industry; Travel Industry
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      Applegate, Lynda M. "American Express Interactive." Harvard Business School Case 802-022, July 2001. (Revised December 2001.)
      • Research Summary

      Sell-Side Analysts and Corporate Spinoffs

      This study investigates the information content and accuracy of analyst reports written about companies that are about to undertake equity spinoffs.  This research is among the first to provide a detailed look at the extent to which analysts evaluate upcoming... View Details
      • December 2017 (Revised January 2020)
      • Supplement

      The Campbell Home (B)

      By: Leslie K. John and Matthew G. Preble
      Email mking@hbs.edu for a courtesy copy.

      Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their... View Details
      Keywords: Negotiation; Negotiation Process; Strategy
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      John, Leslie K., and Matthew G. Preble. "The Campbell Home (B)." Harvard Business School Supplement 918-018, December 2017. (Revised January 2020.) (Email mking@hbs.edu for a courtesy copy.)
      • 16 Mar 2017
      • News

      Three Harvard Experts Explain How Economics Can Shape Precision Medicines

      • 05 Mar 2015
      • News

      Wearable Tech Enables New Era of Employee Monitoring

      • 2019
      • Working Paper

      A Journal-Based Replication of 'Being Chosen to Lead'

      By: Erik Snowberg, Allan Drazen, Anna Dreber and Erkut Y. Ozbay
      Recent large-scale replications of social science experiments provide important information on the reliability of experimental research. Unfortunately, there exist no mechanisms to ensure replications are done. We propose such a mechanism: journal-based replication, in... View Details
      Keywords: Experiments; Replication; Reliability; Journal-based Replication; Research
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      Snowberg, Erik, Allan Drazen, Anna Dreber, and Erkut Y. Ozbay. "A Journal-Based Replication of 'Being Chosen to Lead'." Harvard Business School Working Paper, No. 20-064, November 2019.
      • December 2013
      • Case

      Grupo Beta San Miguel

      By: David E. Bell and Natalie Kindred
      In November 2013, Dr. Jose Pinto, head of Grupo Beta San Miguel (BSM), Mexico's largest private sugar producer, is weighing the future prospects of the Mexican sugar industry as he considers whether BSM should bid on one of the state-owned sugar mills slated for... View Details
      Keywords: Mexico; Jose Pinto; Beta San Miguel; Polycrom; Sugar; World Sugar Trade; NAFTA; Strategy; Trade; Futures and Commodity Futures; Agribusiness; Price; Agriculture and Agribusiness Industry; Food and Beverage Industry; Mexico; United States; North America
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      Bell, David E., and Natalie Kindred. "Grupo Beta San Miguel." Harvard Business School Case 514-005, December 2013.
      • September 2005 (Revised August 2008)
      • Case

      Philip McCrea: Once an Entrepreneur...(A)

      By: William W. George and Andrew N. McLean
      In the spring of 2005, an exhausted Philip McCrea, president and CEO of software development company VitesseLearning, reflects on the demands of his successful start-up and his desire to be closer to his growing family. Profiles the youth, career, family life,... View Details
      Keywords: Business Startups; Entrepreneurship; Personal Development and Career; Family and Family Relationships; Opportunities; Motivation and Incentives
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      George, William W., and Andrew N. McLean. "Philip McCrea: Once an Entrepreneur...(A)." Harvard Business School Case 406-018, September 2005. (Revised August 2008.)
      • February 2003 (Revised February 2009)
      • Case

      Yahoo!: Becoming a Competitor in the Career Listings Space (B)

      By: Kathleen L. McGinn and Nicole Nasser
      After weighing the pros and cons of making an unsolicited bid for HotJobs.com (an online recruiting company already under contract to be acquired by TMP Worldwide), the executive team of Yahoo! decides to make an immediate move rather than wait for the Federal Trade... View Details
      Keywords: Mergers and Acquisitions; Management Teams; Bids and Bidding; Negotiation Process; Strategy
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      McGinn, Kathleen L., and Nicole Nasser. "Yahoo!: Becoming a Competitor in the Career Listings Space (B)." Harvard Business School Case 903-072, February 2003. (Revised February 2009.)
      • September 1992 (Revised October 1992)
      • Case

      Acid Rain: The Southern Co. (B)

      By: Forest L. Reinhardt
      In addition to the issues of expected cost minimization elucidated in Acid Rain: The Southern Co. (A), problems involving regulatory uncertainty are critical to the firm's Clean Air Act compliance strategy. The regulatory uncertainty affects, and is affected by, the... View Details
      Keywords: Energy Generation; Business Strategy; Environmental Sustainability; Cost vs Benefits; Risk and Uncertainty; Strategic Planning; Investment Return; Government Legislation; Wastes and Waste Processing; Business and Government Relations; Utilities Industry; Energy Industry; United States
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      Reinhardt, Forest L. "Acid Rain: The Southern Co. (B)." Harvard Business School Case 793-040, September 1992. (Revised October 1992.)
      • July 1993 (Revised September 1994)
      • Case

      Goodyear: The Aquatred Launch

      By: John A. Quelch
      After many years of R&D, Goodyear has developed the Aquatred, an innovative new tire. However, the tire industry has matured and evolved, raising questions concerning the Aquatred's ability to gain support from Goodyear's independent tire dealers. Students must use... View Details
      Keywords: Change Management; Consumer Behavior; Distribution Channels; Brands and Branding; Innovation and Invention; Auto Industry; Rubber Industry; United States
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      Quelch, John A. "Goodyear: The Aquatred Launch." Harvard Business School Case 594-106, July 1993. (Revised September 1994.)
      • October 1992 (Revised February 1995)
      • Background Note

      Note on the Federal Sentencing Guidelines for Organizations

      By: Lynn S. Paine
      Describes the federal guidelines used by judges for sentencing organizations convicted of criminal wrong-doing under U.S. law as of November 1, 1991. Describes the guidelines' approach to calculating criminal fines for organizations, determining an organization's... View Details
      Keywords: Crime and Corruption; Governance Compliance; Law Enforcement; Laws and Statutes; Organizations; Legal Services Industry; United States
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      Paine, Lynn S. "Note on the Federal Sentencing Guidelines for Organizations." Harvard Business School Background Note 393-060, October 1992. (Revised February 1995.)
      • June 1981 (Revised May 1988)
      • Case

      L.L. Bean, Inc.: Corporate Strategy

      By: Hirotaka Takeuchi
      L.L. Bean, Inc., a Maine-based manufacturer and mail-order retailer of sporting goods and apparel, has grown from $3 million in sales (1967) to over $120 million (1980). Current projections predict an annual compounded growth of 25% through 1985. Management must decide... View Details
      Keywords: Globalization; Growth and Development; Growth Management; Production; Quality; Sales; Situation or Environment; Corporate Strategy; Internet and the Web; Apparel and Accessories Industry; Retail Industry
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      Takeuchi, Hirotaka. "L.L. Bean, Inc.: Corporate Strategy." Harvard Business School Case 581-159, June 1981. (Revised May 1988.)
      • November 2005 (Revised April 2009)
      • Case

      RFID at the METRO Group

      Introduces radio frequency identification (RFID) as the next generation of automatic identification technologies that is expected to improve the performance of retail supply chains through reduced shrink, increased product availability, and improved labor productivity.... View Details
      Keywords: Decision Choices and Conditions; Supply Chain Management; Performance Improvement; Performance Productivity; Technology Adoption
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      Ton, Zeynep, Vincent Dessain, and Monika Stachowiak. "RFID at the METRO Group." Harvard Business School Case 606-053, November 2005. (Revised April 2009.)
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