Publications

September 1994
Case

Marks & Spencer: Sir Richard Greenbury's Quiet Revolution

By: Joseph L. Bower and John B. Matthews Jr.

Marks & Spencer (M&S) is one of the world's greatest companies. In 1994, its management was chosen the most admired in Europe by 637 peers. The case explores how Sir Richard Greenbury, appointed the new chairman of the company in 1991, transformed his inheritance into... View Details

Keywords: Growth and Development Strategy; Business or Company Management; Business Strategy; Management Teams; Global Strategy; Multinational Firms and Management; Europe; United States

Find at Harvard

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

little weird," says Donald K. Ngwe, an assistant professor in the Marketing unit at Harvard Business School. "Why don't companies just sell this merchandise closer to their customers? Why do some companies have a lot View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

06 Mar 2019
Blog Post

A Conversation on the FIELD Method at HBS - Facebook Live

In this Facebook Live session, Carrie Elkins, professor of business administration at Harvard Business School, and three current MBA EC students (in their second year at HBS)... View Details

09 Jan 2020
Blog Post

Navigating Grey in the Ever-Evolving Tech Community

HBS was influential in helping you think about your career after HBS? I went in thinking that what I needed most from business school was a better (read: basic) understanding of “harder” skills like... View Details

23 Jul 2013
First Look

First Look: July 23

https://www.hbs.edu/faculty/Pages/download.aspx?name=13-092.pdf Debating the Responsibility of Capitalism in Historical and Global Perspective By: Jones, Geoffrey Abstract—This working paper examines the... View Details

Keywords: Anna Secino

16 Feb 2012
Op-Ed

Nitin Nohria: Why US Competitiveness Matters

clearer-a profoundly disturbing attitude. US prosperity and social mobility have attracted millions of immigrants, including me. But America's reign as the global ideal seems to be waning. In the following... View Details

Keywords: by Nitin Nohria

November 2002 (Revised May 2006)
Case

Forest Stewardship Council

By: James E. Austin and Ezequiel Reficco

In just a few years the Forest Stewardship Council (FSC) made impressive progress toward its mission of promoting "environmentally appropriate, socially beneficial, and economically viable management of the world's forests." By 2001, 25.5 million hectares of forests in... View Details

Keywords: Finance; Corporate Governance; Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Competitive Strategy

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

business model for small independents is often elusive. So when a crisis of the magnitude of the COVID-19 global pandemic forces restaurants to... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

12 Feb 2016
News

Fast Fashion: Livia Firth Takes A Stand, Encouraging Eco-Conscious Clothing With #30Wears Campaign

May 2025
Case

Dell Med: Transforming Care Delivery & Payment

By: Robert S. Kaplan, David N. Bernstein and Mary L. Witkowski

Health care in the U.S. and globally continues to undergo massive transformation, surging towards a system that rewards value for patients. However, widespread adoption of value-based health care remains a challenge. This case study focuses on the care delivery... View Details

Keywords: Health Care and Treatment; Business Strategy; Leading Change; Decisions; Transformation; Health Industry; United States; Texas

February 2018 (Revised March 2019)
Case

Sandlands Vineyards

By: Benjamin C. Esty and Gregory Saldutte

Approximately 80% of the wineries in the U.S. break even or lose money. An even greater percentage lose money on an economic basis (i.e., after a charge for the cost of equity). Tegan Passalacqua is a successful, young, Californian winemaker who specializes in making... View Details