Publications

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January 2019 (Revised January 2021)
Case

The Louvre

By: Rohit Deshpandé, Francois-Lucien Vulliermet and Daniela Beyersdorfer

Once a royal residence and today one of the most photographed Parisian landmarks, the Louvre, home of iconic masterpieces, was the world’s largest and most visited museum in 2017. Its President Director Jean-Luc Martinez had since 2013 spearheaded its development and... View Details

Keywords: Customer-centricity; Cultural Organizations; Museum; Brand; Customer Focus and Relationships; Mission and Purpose; Culture; Education; Brands and Branding; Marketing; Fine Arts Industry

July 2017 (Revised January 2020)
Background Note

Primer on Multiples Valuation and Its Use in the Private Equity Industry

By: Victoria Ivashina and Henrik Boe

This note explores the mechanics of multiples, different types of multiples, when and how to use them, and common pitfalls associated with multiples valuation. While a multiples approach is a very convenient valuation method, breaking down the underlying assumptions... View Details

Keywords: Valuation Methods; Multiples; Private Equity; Valuation; Measurement and Metrics

January 2006
Tutorial

Cost-Volume Profit Models

By: David F. Hawkins, V.G. Narayanan, Jacob Cohen and Michele Jurgens

Covers fixed, variable, and semivariable costs and their role in building and interpreting cost-volume-profit models. Introduces the cost-volume and contribution-volume-profit models and identifies some of their uses and limitations. Teaches how to use the... View Details

Keywords: Volume; Cost; Profit; Mathematical Methods

26 Feb 2008
First Look

First Look: February 26, 2008

performance, but we observe that conventional measures of the experience of individual team members (e.g., years at the firm) are not consistently related to performance. We do... View Details

Keywords: Martha Lagace

29 Sep 2015
First Look

September 29, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49708 Published first online September 16, 2015 Journal of the American Medical Informatics Association Incorporating Longitudinal Pediatric Patient-centered Outcome View Details

Keywords: Sean Silverthorne

04 Jun 2024
Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

has to be a way to do this in a way that's sustainable and where people don't need to compromise on career advancement. There has to be a way to honor purposeful and impactful work.’” She set out to find the answer at HBS. Solving... View Details

Keywords: All Industries

Career Coach

Meredith Hamilton

journeys. She is particularly adept at helping people unlock their own clarity to better respond to challenges, whether they be of purpose or performance. She routinely coaches sector switchers, both to and... View Details

Keywords: Education; Entrepreneurship; Impact Investing; Financial Services (All); Government; Real Estate; Social Enterprise

September 2017
Teaching Note

The Productivity Decline: Demographics, Robots, or Globalization?

By: Laura Alfaro and Hayley Pallan

In the early 21st century, there was a noticeable trend of declining productivity growth. Despite the persistent decline in productivity growth, a consensus on its explanation had not been reached. Some of the debate focused on the technicalities of productivity... View Details

Keywords: Performance Productivity; Measurement and Metrics; Technological Innovation; Economic Slowdown and Stagnation; Globalization; Business and Government Relations

February 2003 (Revised March 2003)
Background Note

Revenue Recognition Guidelines

This case presents a summary of the Financial Accounting Standards Board's Concept Statements #5 and #6. View Details

Keywords: Revenue Recognition; Standards

2017
Working Paper

Exploring the Relationship between Architecture Coupling and Software Vulnerabilities: A Google Chrome Case

By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack, Dan Sturtevant and Lee Doolan

Employing software metrics, such as size and complexity, for predicting defects has been given a lot of attention over the years and has proven very useful. However, the few studies looking at software architecture and vulnerabilities are limited in scope and findings.... View Details

Keywords: Software; Architecture; Coupling; Vulnerabilities; Applications and Software; Complexity; Measurement and Metrics

Read Now

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

achievement. They had limited experience solving business or management problems. In dealing with the chiefs, Levy chose an approach that blended a strong dose of discipline with real-time, public reinforcement. He developed guidelines... View Details

Keywords: by David A. Garvin & Michael A. Roberto

September 1989
Background Note

Vision Thing

Describes the challenge of creating, communicating, and committing to a "vision" for an organization. Visions are characterized as a critical building block for stimulating a successful major change in an organization. Considers characteristics of a good vision, an... View Details

Keywords: Organizational Change and Adaptation; Mission and Purpose

21 Oct 2014
First Look

First Look: October 21

and economic sustainability. The purpose of this chapter is to highlight the roles of multiplier firms and megaprojects in leading change for sustainability around the world,... View Details

Keywords: Sean Silverthorne

May 2004 (Revised June 2004)
Case

Brief Biographical Note on P. Roy Vagelos

By: Nitin Nohria and Bridget Gurtler

Provides background biographical information on P. Roy Vagelos, chief executive officer of Merck Pharmaceuticals. Teaching Purpose: To chart the development of a leader in the pharmaceutical industry. View Details

Keywords: Biography; Teaching; Leadership Development; Mission and Purpose; Personal Development and Career; Ethics; Pharmaceutical Industry

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01 Mar 2009
News

Where Are They Now?

financial measures of performance,” he says. “How do you design a performance measurement system that is both useful for monitoring purposes and... View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

2023
Other Unpublished Work

If 3 Was 9

By: Randolph B. Cohen

One determinant of where economies and markets are headed is how well we handle the climate crisis. Headlines on the climate tend to emphasize two points. First, average global temps are rising, with it being the hottest summer in 1,000 centuries per some estimates.... View Details

Keywords: Climate Change; Measurement and Metrics

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September 2024
Module Note

Governance for Non-Profit Social Enterprises

By: Brian Trelstad, Gerald Chertavian and Alexis Lefort

An overview of the various roles a non-profit board of directors plays, including the board’s principal responsibilities and how those evolve as organizations grow and scale. Looks closely at the overall role in setting the mission of the organization; supervising and... View Details

Keywords: Governing and Advisory Boards; Nonprofit Organizations; Growth Management; Mission and Purpose; United States