Publications

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

sign up for the job to stare at a screen. They are doing this to provide care for people,” says one of the study’s co-authors, Joel Goh, a visiting scholar in the Technology & Operations Management Unit at Harvard Business School. “It... View Details

Keywords: by Michael Blanding; Health

08 May 2020
Blog Post

Building a World of Trusted Leaders: Taking the MBA Oath

Takeover. Watch the video below to learn more or follow us on Instagram @hbsadmissions for access to the full takeover. View Video The MBA Oath As a business leader I recognize my role in society. My purpose is to lead people and manage... View Details

January 2025
Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih

Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details

Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States

25 Aug 2014
News

Ashraf M. Dahod, MBA 1981

$12 million in sales. Over the next 30-plus years, Dahod built five additional companies, each capitalizing on his own insights into technology and what the future would require—be it high-speed switching (Sigma Networks), high-speed... View Details

Keywords: Susan Young

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

Web

ARD - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Ralph Flanders, "Address to the National Association of Security Commissioners," Chicago, November, 1945 quoted in Patrick R. Liles, Sustaining the Venture Capital Firm (Cambridge, MA: Management Analysis... View Details

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

typically unstructured time and allows people to feel prepared for the day ahead. (It’s effective in the same way other rituals, like exercising before work, can help people transition between their home and job roles, the researchers say.) Business leaders can help... View Details

Keywords: by Dina Gerdeman

2024
Working Paper

People, Practices, and Productivity: A Review of New Advances in Personnel Economics

By: Mitchell Hoffman and Christopher T. Stanton

This chapter surveys recent advances in personnel economics. We begin by presenting evidence showing substantial and persistent productivity variation among workers in the same roles. We discuss new research on incentives and compensation; hiring practices; the... View Details

Keywords: Employees; Labor

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March 2000 (Revised July 2001)
Case

Microsoft: Competing on Talent (A)

By: Christopher A. Bartlett and Meg Wozny

Describes the evolution of Microsoft's human-resource philosophies, policies, and practices and how they used as a core of the company's competitive advantage. In particular, the focus is on how Microsoft tried to retain its ability to recruit, develop, motivate, and... View Details

Keywords: Human Resources; Retention; Recruitment; Competitive Advantage; Motivation and Incentives; Business Startups; Talent and Talent Management

November 1998 (Revised July 2012)
Case

Explo Leisure Products

By: Richard G. Hamermesh

Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely on their due diligence, writing a business and financial plan, and developing the investment memorandum. Six... View Details

Keywords: Selection and Staffing; Leveraged Buyouts; Business Plan; Performance; Management Teams; Business Strategy; Financial Strategy; Business and Shareholder Relations; Green Technology Industry; Sports Industry

June 2022 (Revised March 2024)
Case

Netflix's Culture: Binge or Cringe?

By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg

In May 2022, streaming entertainment company Netflix lost customers for the first time in more than 10 years. Once a first mover in the streaming landscape, Netflix was facing competition from Amazon Prime Video, Disney+, HBO Max, and others. A key component of... View Details

04 Jun 2020
Blog Post

What MBAs can do in Defense of Black Lives

for White, South Asian, Latinx, and Asian allies for Black lives. White folks: we need to educate ourselves about racism and stop putting that burden on our classmates of color. Talk to your networks about racism. Risk losing social View Details

January 2011 (Revised July 2019)
Case

Houghton Mifflin Harcourt

By: Stuart C. Gilson and Sarah L. Abbott

One of the leading publishers of textbooks and other educational materials for the U.S. K-12 educational instruction market has suffered a dramatic decline in sales and profits in the wake of the 2008-2009 financial market crisis and economic recession, and is now... View Details

Keywords: Restructuring; Capital Structure; Financial Crisis; Insolvency and Bankruptcy; Decision Choices and Conditions; Publishing Industry; Massachusetts

Web

Tsedal Neeley | About

to Harvard Business School (a two-time recipient). She serves on the Board of Directors of Brightcove, Brown Capital Management, Rakuten Group, Inc., and The Partnership Inc. She received her Ph.D. in View Details

May 2019 (Revised February 2022)
Background Note

The Gig Economy: Leasing Skills to Pay the Bills

By: Joseph Fuller, William R. Kerr and Carl Kreitzberg

This primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig... View Details

Keywords: Gig Economy; COVID-19 Pandemic; Talent and Talent Management; Human Resources; Labor; Strategy; Management; Globalization; North America; Europe; United States; United Kingdom