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  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

years. Companies need a way to unlock the process of innovation and create innovation-driven growth businesses again and again. How can managers increase the probability that their decisions will lead to success? Now more than ever,... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 09 Apr 2018
  • Sharpening Your Skills

The Dark Side of Performance Bonuses

dark side of employee motivation programs: When Good Incentives Lead to Bad Decisions Leading up to the financial crisis, bank loan officers were often incentivized to approve sketchy applications. But researchers discovered the... View Details
Keywords: by Sean Silverthorne
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

missing link. Senz: How do these efforts intersect with corporate strategy and culture? Frei: When companies get bigger, leaders don't get to micromanage. Employees are making decisions that their bosses are unaware of. When that happens,... View Details
Keywords: by Kristen Senz
  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

In recent years, polar explorer Sir Ernest Shackleton has been celebrated through books, memoirs, several films, and a major museum exhibit. His achievements on the ice have much to teach business students and executives, says Harvard Business School professor Nancy F.... View Details
Keywords: by Martha Lagace
  • June 2013 (Revised January 2024)
  • Case

Governance and Sustainability at Nike (A)

By: Lynn S. Paine, Nien-hê Hsieh and Lara Adamsons
Two members of Nike's executive team must decide what sustainability targets to propose to Nike's CEO and to the corporate responsibility committee of Nike's board of directors. Set in 2012, the case traces the evolution of Nike's approach to environmental and social... View Details
Keywords: Nike; Hannah Jones; Mark Parker; Phil Knight; Philip Knight; Eric Sprunk; Jill Ker Conway; Phyllis Wise; Don Blair; Sustainable Business And Innovation; SB＆I; Flyknit; DyeCoo; Footwear; Athletic Footwear; Apparel; Athletic Apparel; Sustainability; Greenpeace; Detox Campaign; Dirty Laundry; Water; Water Use; Water Pollution; Water Resources; Corporate Responsibility Committee; Judgment; Board Of Directors; Board Committees; Environmental And Social Sustainability; Footwear Industry; Decision Choices and Conditions; Decisions; Ethics; Fairness; Globalized Firms and Management; Multinational Firms and Management; Globalized Markets and Industries; Governance; Corporate Accountability; Corporate Governance; Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Goals and Objectives; Management Practices and Processes; Corporate Social Responsibility and Impact; Performance; Alignment; Supply Chain; Organizational Change and Adaptation; Judgments; Apparel and Accessories Industry; Asia; China; United States; Oregon; Portland
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  • Article

Default Neglect in Attempts at Social Influence

By: Julian Zlatev, David P. Daniels, Hajin Kim and Margaret A. Neale
Current theories suggest that people understand how to exploit common biases to influence others. However, these predictions have received little empirical attention. We consider a widely studied bias with special policy relevance: the default effect, which is the... View Details
Keywords: Social Influence; Default Effect; Nudges; Choice Architecture; Decision Making; Behavior
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  • March 1999
  • Case

MySoftware Company (A)

By: H. Kent Bowen and Nicole Tempest
In 1997, Gregory Slayton took the position as CEO of MySoftware, which had been experiencing revenue and operating losses for the past two years. Within 90 days, he stabilized the company through a combination of cost cutting, financial discipline, and accountability... View Details
Keywords: Decisions; Cost Management; Profit; Employees; Growth and Development Strategy; Operations; Outcome or Result; Partners and Partnerships; Internet and the Web; Applications and Software; Information Technology Industry
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  • April 2021 (Revised May 2021)
  • Case

Kitopi: The Brave New World of Cloud Kitchens

By: Antonio Moreno and Gamze Yucaoglu
The case opens in February 2021 as Mohamad Ballout, co-founder and CEO of Kitopi, a Dubai-based managed cloud kitchen platform, is looking over the company’s 2020 results. Propelled by the COVID-19 pandemic, delivery orders had been on the rise globally and dine-in... View Details
Keywords: Cloud Kitchens; Food; Operations; Growth and Development Strategy; Decision Choices and Conditions; Food and Beverage Industry; Middle East; North Africa
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  • June 2020
  • Supplement

Shellye Archambeau: Becoming a CEO (B)

By: Tsedal Neeley and Briana Richardson
With the economy in a freefall, MetricStream is losing customers, hemorrhaging cash and struggling to make payroll. Several board members are threatening to quit. Others are pressing to sell the company even at dismally low valuations. It’s 2008 and lightning has... View Details
Keywords: Race; Gender; Leadership Style; Risk and Uncertainty; Change; Prejudice and Bias; Decision Making; Personal Development and Career; Technology Industry; California
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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

decision, but to guide and mentor the team through the decision process. You may interview candidates at this stage, too, but I suggest this be to help a junior manager resolve concerns they have about the candidate or probe more deeply... View Details
Keywords: by Julia Austin
  • Web

Impact Stories - Impact Stories

Vietnamese Student Wins $75,000 Harvard Startup Prize for AI Medical Translation App Play Making better decisions when it comes to your health Leslie John Going Beyond the Clinical Sphere Azalea Kim Passionate about Technology to Empower... View Details
  • Web

Teacher Profiles - Case Method Project

Hanover High School Wilmington, NC NY Justin Hanft Maple Grove Jr. Sr. High School Jamestown, NY NC Caroline Hann Jesse C. Carson High School China Grove, NC NJ Patricia Hans Ridgewood High School Ridgewood, NJ CA Charles Hanson Menlo School Atherton, CA Subjects:... View Details
  • 29 Nov 2022
  • Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

manufacturers—because all of a sudden you have a platform that collects these data on willingness to pay,” Farronato says. “That can help inform strategic decisions on how much to produce and what price to set.” Farronato and Horton also... View Details
Keywords: by Michael Blanding; Retail
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

Moreover, moral and ethical considerations may decisively influence how the law is applied. As a result, purely technical legal advice is often inadequate. CEOs should be looking for lawyers with wisdom and the courage to push back if... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 2020
  • Working Paper

Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration

By: Carolyn Fu
Organizations are often advised to engage heavily in exploration in order to succeed – to cast a wide net for diverse solutions that are superior to what they currently exploit. However, what is the organization to do when the fruits of its exploration are inconsistent... View Details
Keywords: Problems and Challenges; Learning; Knowledge Acquisition; Decision Choices and Conditions
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  • 2018
  • Working Paper

Bayesian Ensembles of Binary-Event Forecasts: When Is It Appropriate to Extremize or Anti-Extremize?

By: Kenneth C. Lichtendahl Jr., Yael Grushka-Cockayne, Victor Richmond R. Jose and Robert L. Winkler
Many organizations face critical decisions that rely on forecasts of binary events. In these situations, organizations often gather forecasts from multiple experts or models and average those forecasts to produce a single aggregate forecast. Because the average... View Details
Keywords: Forecast Aggregation; Linear Opinion Pool; Generalized Additive Model; Generalized Linear Model; Stacking.; Forecasting and Prediction
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  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

writers with female writers with similar experience levels. When women are the decision makers Since production teams with female producers are doing most of that hiring of other women, the research points to how key it is for women to... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • Web

Levels of Government - Institute For Strategy And Competitiveness

conceptual framework to understand related economic outcomes, and to help governments develop collaborative policies to improve them. Improving competitiveness at all levels of government Competitiveness, in particular microeconomic competitiveness, is shaped by policy... View Details
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

reporting on results and management's decisions. Surprise Six: Pleasing Shareholders Is Not The Goal Warning signs: Executives and board members judge actions by their effect on stock price. Analysts who don't understand the business push for View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • Web

Frequently Asked Questions - Crossover Into Business

Frequently Asked Questions Frequently Asked Questions I am a professional athlete. How do I enroll? Please complete the short online application form. Admission decisions are made jointly by Harvard Business School and the sports leagues... View Details