Publications

24 Jul 2017
News

Back to School for Big-City Mayors

(Bloomberg) (Bloomberg) “I literally went home every night for the first three months and said, ‘Oh, my God, what have I gotten myself into?’” That's how Boston mayor Marty Walsh summed up the beginning of his term in office. And it helps explain why he's happy to be... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

October 2013 (Revised January 2015)
Case

Americhem: The Gaylord Division (A-1)

By: David A. Garvin

The Gaylord Division of Americhem, a large chemical company, is in the midst of the first use of a new zero-base budgeting system. The general manager of the division leading the process is experiencing disagreement and conflict among the members of the senior... View Details

Keywords: Budgets and Budgeting; Leadership; Management Practices and Processes; Strategic Planning; Problems and Challenges

16 Jun 2020
News

How to recalibrate work dynamics and embrace digital transformation in a post-pandemic workplace

26 Jul 2016
News

Alumni Capture the Essence of Pokemon GO Craze

The Pokemon GO craze swept across the HBS campus in the last few weeks and it’s also gotten the attention of HBS alumni around the world. Beyond sharing the fun of capturing the game’s many little monsters, alumni also are taking note of its rapid spread and... View Details

Keywords: Arts, Entertainment

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better process designs and labor management... View Details

Keywords: by Julia Hanna; Retail

01 Dec 2000
News

Faculty News

Eisenmann (Assistant Professor and MBA Class of 1961 Fellow); Allen Grossman (Bloomberg Professor of Management Practice in Philanthropy); Peter Tufano (Sylvan C. Coleman Professor of Financial Management); and David M. Upton (Albert J.... View Details

Keywords: H. Naylor Fitzhugh (MBA '33); Business Schools & Computer & Management Training; Educational Services

September 2016
Case

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm

Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is... View Details

Keywords: Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry

2003
Chapter

Designing Sustainability at BMW Group: The Designworks/USA Experience

By: Michael W. Toffel, Natalie Hill and Kellie McElhaney

This case study describes how an industrial design company developed a Sustainability Management System (SMS) standard, designed and implemented an SMS throughout its business, and then became the first company in the world to achieve third-party SMS certification. The... View Details

Keywords: Design; Governance Compliance; Management Practices and Processes; Standards; Environmental Sustainability; United States

Read Now

April 2012
Article

Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value Orientation Influences Performance Over Time

By: Chi-Ying Cheng, Roy Y.J. Chua, Michael W. Morris and Leonard Lee

This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We argue that challenges that arise from cultural diversity in teams are exacerbated when teams are leaderless, undermining... View Details

Keywords: Management Practices and Processes; Performance; Problems and Challenges; Groups and Teams; Risk and Uncertainty; Culture; Value

Find at Harvard

2009
Working Paper

On Good Scholarship, Goal Setting, and Scholars Gone Wild

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max Bazerman

In this article, we define good scholarship, highlight our points of disagreement with Locke and Latham (2009), and call for further academic research to examine the full range of goal setting's effects. We reiterate our original claim that goal setting, like a potent... View Details

Keywords: Education; Goals and Objectives; Management Practices and Processes; Performance Improvement; Research; Motivation and Incentives

Read Now

03 Jun 2014
News

Share Your Financials to Engage Employees

Keywords: employee engagement; financial openness

September 1996
Case

Silicon Graphics, Inc. (B)

By: Marco Iansiti and Alan D. MacCormack

After the release of the "Challenge" computer in 1993, Silicon Graphics executives meet to discuss the follow-up project. Should they pursue an incremental improvement to the Challenge, or opt for a radically new design recently demonstrated at Stanford University? View Details

Keywords: Decisions; Technological Innovation; Management Practices and Processes; Product Development; Hardware; Computer Industry

April 1989
Case

Norton Auto Supply

By: Janice H. Hammond

Describes a multiechelon distribution system for the distribution of automobile spare parts. An analyst has been hired by the Norton Auto Supply Co. to improve the company's inventory planning and control techniques. Includes demand, cost, weight, and supplier lead... View Details

Keywords: Business or Company Management; Operations; Distribution Channels; Management Practices and Processes; Management; Strategy; Industrial Products Industry; Auto Industry

27 Dec 2013
News

At Lloyds, a Bank and Its Boss on the Rebound

Keywords: turnaround; banking; Credit Intermediation and Related Activities; Finance

01 Jun 2022
News

Blissful Thinking

make better leaders, and the practical steps to kicking an addiction to success. There’s been increasing academic interest in the topic of happiness in recent years. We’ve seen it at HBS with the work of Ashley Whillans, Leslie Perlow,... View Details

Keywords: Dan Morrell; illustration by Dan Winters

June 1997
Teaching Note

Innovation in Action: Product Development Projects and Action-Based Learning, Instructor's Note

By: Marco Iansiti

As a project-based course, Managing Product Development has been carefully designed so that classroom discussion and students' project team activities infuse each other: learning from course materials enhances project activities, which in turn enrich subsequent... View Details

Keywords: Management Practices and Processes; Management Style; Product Development; Projects; Groups and Teams

July 1998
Teaching Note

Hawthorne Plastics, Inc. TN

By: Paul W. Marshall, John S. Hammond and William L Berry

Teaching Note for (9-171-004). View Details

Keywords: Risk and Uncertainty; Production; Cost; Quality; Theory; Management Practices and Processes; Decisions